Public Tickets
Agus
Music siteClosed
EPIC - Responsive Multipurpose Template
Updated May 3, 2017 at 5:21pm
2
Most recent comment from Jelly Theme:Hi,The music show in background of the website come from youtube video, you can remove this section in: Pages -> Our Reel page.
Dabernig Mirjam
Set the anchor point - OnepageClosed
Elixir - Restaurant WordPress Theme
Updated May 2, 2017 at 3:19pm
10
Most recent comment from Jelly Theme:Hi,
Glad it’s working for you now. Do you still need my help?
Hunain
Import Text animation demoClosed
Shoot - Fullscreen Photography WordPress Theme
Updated May 2, 2017 at 6:12am
2
Most recent comment from Jelly Theme:Hi,You can get the revolution slider demo for text animation demo in below:
jackagels
Blog single post pageClosed
Muziq - Music Band & Musician Template
Updated May 2, 2017 at 4:06am
6
Most recent comment from Jelly Theme:Hi,
Glad it’s working for you now. Do you still need my help?
Adrian
Loading XML file and Importing sample dataClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated April 28, 2017 at 11:31am
2
Most recent comment from Jelly Theme:Hi,What the demo version you want? I can help you import it. Please use private reply to send wplogin and website address so I can help you do it.
Walton
Disable the click function at Multipage PortfolioClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated April 28, 2017 at 11:28am
3
Most recent comment from Jelly Theme:Hi,1. So you want disable the ajax portfolio detail in your site?2. Sorry, it will need customize and we don't provide customize, please hire some one to do it for you.
Walton
Disable Loading ScreenClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated April 26, 2017 at 7:41am
17
Most recent comment from Jelly Theme:Hi,I've checked it and seem it can't disable. It will need for background-image in mobile version, so it's impossible to disappear.
fabrizio zini
error installing the theme (in line 305 of phpfunctions)Closed
Shoot - Fullscreen Photography WordPress Theme
Updated April 26, 2017 at 7:26am
2
Most recent comment from Jelly Theme:Hi,Please use private reply and send us your website address, wordpress login and ftp information. I will check it for you.
Andrea Giraldo
ow can I set the album buy url to do go open in a new window?Closed
Muziq - Music Band & Musician WordPress Theme
Updated April 25, 2017 at 8:07am
4
Most recent comment from Jelly Theme:Hi,I tried go to here: http://www.camilaperoni.com/about-camila-peroni/, but I don't see any buy buttom in your album, so where I can check the buy button in your site?
Walton
Remove the twitter and FB icon at Creative TeamClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated April 25, 2017 at 8:02am
4
Most recent comment from Jelly Theme:Hi,No problem, do you still need my help?
Manu
Email SpamClosed
Sonorama - Onepage Music Template
Updated April 25, 2017 at 7:12am
10
Most recent comment from Jelly Theme:Hi,I've replied your email. Please check it.I will close this ticket, it's ok?
Amanda Zwirner
INSTALLATIONClosed
Shoot - Fullscreen Photography WordPress Theme
Updated April 21, 2017 at 1:20pm
2
Most recent comment from Jelly Theme:Hi,You can see the quick setup video: https://goo.gl/ReRLO2.
jackagels
BlogClosed
Muziq - Music Band & Musician Template
Updated April 21, 2017 at 1:09pm
6
Most recent comment from Jelly Theme:Hi,
It's possible, with the html, you can do it with static post, no limit for it.
I don't provide support for wordpress when you use html template. Please ask your questions relate with html templa ...
Jacob Perei
Could not set e-mail for Contact formClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated April 21, 2017 at 8:34am
12
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Gabriele
Gallery layoutClosed
Muziq - Music Band & Musician WordPress Theme
Updated April 21, 2017 at 8:31am
18
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...