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Public Tickets

Stephen Trevathan Responsive IssuesClosed   EPIC - Responsive Multi-Purpose Theme   Updated April 13, 2017 at 4:43am   46 Most recent comment from Jelly Theme:Hi, I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme an ... Röderer Slider SpeedClosed    Elixir - Restaurant WordPress Theme   Updated April 10, 2017 at 9:34am   8 Most recent comment from Jelly Theme:Hi,Yes, if you have new question, please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.P.S. I would appreciate if you could please rate the Theme and like t ... Alexander problems with the markupClosed   Shoot - Fullscreen Photography WordPress Theme   Updated April 7, 2017 at 6:29pm   2 Most recent comment from Jelly Theme:Hi,The theme not work with direct link like this. You will need go to your home page and click to albums to check it correctly.Did you setup a home page in: Settings -> Reading -> Front page yet? Guillermo Urkijo DistribuciónClosed   Shoot - Fullscreen Photography WordPress Theme   Updated April 7, 2017 at 6:13pm   2 Most recent comment from Jelly Theme:Hi, 1. For the thumbnail size, please check here: http://take.ms/SQSBh. 2. For the album problem, please try update two posts to see any change.Please update in one ticket, it's help us check it be ... Guillermo Urkijo ImportClosed   Shoot - Fullscreen Photography WordPress Theme   Updated April 7, 2017 at 6:12pm   35 Most recent comment from Jelly Theme:Hi,1. For the thumbnail size, please check here: http://take.ms/SQSBh.2. For the album problem, please try update two posts to see any change. Franky Update SONORAMA ,problemsClosed   Sonorama - Music Band & Musician WordPress Theme   Updated April 4, 2017 at 8:49am   60 Most recent comment from Jelly Theme:Hi,No, it's impossible to do like this. It will need customize in theme file not only change the custom style.Also, the customization will charge extra fees, this not offer from our team. Because I'm ... Igor How to display music player via shortcode or php echo?Closed   Muziq - Music Band & Musician WordPress Theme   Updated April 3, 2017 at 10:17am   4 Most recent comment from Jelly Theme:Hi,It's awesome, thank you so much for your sharing.Do you still need my help in anything else? Lee White Text Above BackgroundClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated March 30, 2017 at 8:06am   4 Most recent comment from Jelly Theme:Hi,Our theme come with revolution slider, it's flexible and it can help you do it. You don't need force your self to work with visual composer and default slider.Please check revolution slider and it ... Danielo Mendes how to organize the order for sectionsClosed   Nixon - Creative One Page Multi-Purpose Theme   Updated March 28, 2017 at 2:54pm   2 Most recent comment from Jelly Theme:Hi,The order in section from nixon theme come with menu item, you will need reorder menu item to order it. Jacob Perei Creating an additional field on contact sectionClosed   Storm - Creative Multi-Purpose WordPress Theme   Updated March 28, 2017 at 2:42pm   2 Most recent comment from Jelly Theme:Hi,The default contact form can't do it, but you can try contact form 7 or other form plugins to do it for you. Danielo Mendes can't update visual composerClosed   Nixon - Creative One Page Multi-Purpose Theme   Updated March 28, 2017 at 2:38pm   5 Most recent comment from Jelly Theme:Hi,I've checked your website and I see you could import demo data with your self. The contact form is wrong by jet pack, please consider disable it if you want use default contact form.Anything else I ... Tibor Videos Not working..Closed   EPIC - Responsive Multi-Purpose Theme   Updated March 28, 2017 at 9:14am   3 Most recent comment from Jelly Theme:Hi,1. I will check the problem with video in safari for you, but maybe you can tell me your safari version and OS version you try to check it?2. The background video not work in mobile devices, it's t ... Darren Cantell Page templateClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated March 27, 2017 at 1:48pm   8 Most recent comment from Jelly Theme:Hi,No problem, do you still need my help in anything else? barney the template not showing up in a preview browserClosed   Shoot - Fullscreen Photography HTML Template   Updated March 27, 2017 at 1:48pm   2 Most recent comment from Jelly Theme:Hi, Please help me know what are your problem with few screenshots and provide wplogin, website address and ftp information so we can check it for you. If you can provide a screencast to help us rep ... JOHN installation process cannot be deplete some files are giving issues update neededClosed   Muziq - Music Band & Musician WordPress Theme   Updated March 27, 2017 at 1:42pm   2 Most recent comment from Jelly Theme:Hi, I can help you install our theme, when you working with others, I'm not sure they understand our theme better than us to help you do anything you want. Also, we don't provide support for front-e ...