Public Tickets
Ludwik Krakowiak
installation errorClosed
Dezibel - Music Band & Musician WordPress Theme
Updated January 9, 2019 at 2:21pm
2
Most recent comment from Jelly Theme:Hello,Could you please check this guide https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error?
Jonah Schrogin
Setting up the siteClosed
Sonorama - Music Band & Musician WordPress Theme
Updated January 9, 2019 at 12:19am
141
Most recent comment from Jonah Schrogin:Yes, that is the code I managed to figure out. Thank you!
westernfusion
slider_export.txt not foundClosed
Dezibel - Music Band & Musician WordPress Theme
Updated January 7, 2019 at 9:25am
5
Most recent comment from Jelly Theme:Hello Misterkeys99,Please use the file from the attachment. Thank you! And if you need our help in anything else please create a separate ticket.
Misterkeys99
slider revolutionClosed
Dezibel - Music Band & Musician WordPress Theme
Updated January 7, 2019 at 9:21am
2
Most recent comment from Jelly Theme:Hello,You don't need to buy Slider Revolution license in order to work correctly. Please check this guide on bundled plugins https://help.market.envato.com/hc/en-us/articles/115005593643-How-do-licen ...
mystcman
Theme questionsClosed
Elixir - Restaurant WordPress Theme
Updated January 4, 2019 at 7:18pm
2
Most recent comment from Jelly Theme:Hello,Could you please try to add this to Appearance > Customize > Additional CSS:
.jt_row { opacity: 1 !important;}
indigitalgroup
Removing sections from the Home PageClosed
Muziq - Music Band & Musician WordPress Theme
Updated January 4, 2019 at 9:52am
2
Most recent comment from Jelly Theme:Hello,All you need to do is to go one of the Child Pages and click Switch to Draft or if you want to remove it completely press Move to Trash. If you want to add one then create a Page and go to Page ...
Fressbrett
VISUAL COMPOSER ACTIVATIONClosed
Nixon - Creative One Page Multi-Purpose Theme
Updated January 4, 2019 at 9:47am
2
Most recent comment from Jelly Theme:Hello,You don't need to activate WPBakery in order to work. ThemeForest doesn't have option to include licenses for bundled plugins https://help.market.envato.com/hc/en-us/articles/115005593643-How-d ...
Irina
Slider RevolutionClosed
Dezibel - Music Band & Musician WordPress Theme
Updated December 31, 2019 at 9:46am
2
Most recent comment from Jelly Theme:Hello,Please check this information from ThemeForest on bundled plugins: https://help.market.envato.com/hc/en-us/articles/115005593643-How-do-licenses-work-for-any-plugins-that-are-bundled-with-the- ...
Marek
Update WordpressClosed
Elixir - Restaurant WordPress Theme
Updated December 28, 2018 at 3:31pm
2
Most recent comment from Jelly Theme:Hello,Could you please update WPBakery with the one from the attachment?
fsigre
visual composer license keyClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated December 28, 2018 at 10:26am
4
Most recent comment from Jelly Theme:The latest version of WPBakery in the attachment. Please update it and if you can't please send us wp-admin login/password and website url as a private message.
Marek
Site don't workingClosed
Elixir - Restaurant WordPress Theme
Updated December 27, 2018 at 8:07pm
2
Most recent comment from Jelly Theme:Hello,Have you managed to fix issues yourself? Could you please tell me what's left?
MÜMİN AKYÜZ
Can you help with a few issues?Closed
EPIC - Responsive Multipurpose Template
Updated December 17, 2018 at 11:15am
2
Most recent comment from Jelly Theme:Hello,1. I am sorry but I am not sure what are you referring to. Could you please send us a screenshot?2. Could you please send us website URL? I need to check js errors in the console.3. Please go to ...
Ivan Arturo Jauregui
stick navigation barClosed
Muziq - Music Band & Musician Template
Updated December 17, 2018 at 11:02am
2
Most recent comment from Jelly Theme:Hello,Please go to main.js and find this code:
a(window).bind("scroll", function() { a("body.overflowed").length < 1 && (a(window).scrollTop() >= 85 ? a("#jHeader").addClass("overflow ...
Alexandre Santana
link at social mediaClosed
Dezibel - Music Band & Musician WordPress Theme
Updated December 17, 2018 at 9:05am
4
Most recent comment from Jelly Theme:Perfect!
Cavtat
WP Bakery activationClosed
Elixir - Restaurant WordPress Theme
Updated December 12, 2018 at 5:32pm
2
Most recent comment from Jelly Theme:Hello,You don't need to activate it. You can use it as a part of the theme.More info https://help.market.envato.com/hc/en-us/articles/115005593643-How-do-licenses-work-for-any-plugins-that-are-bundled ...