Public Tickets
ARNAUD
portfolio rebirthClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 17, 2017 at 9:33pm
2
Most recent comment from Jelly Theme:Hi,Please make sure your portfolio post have featured image or it will disappear in your home page.
Fritz Günther
safari does not load pagesClosed
Rebirth - Freelance & Agency Portfolio Template
Updated February 17, 2017 at 9:31pm
6
Most recent comment from Jelly Theme:Hi,No problem, do you still need my help?Have a great weekend!
Yedida Sadewa
scroll bar appear at home index full menuClosed
Shoot - Fullscreen Photography HTML Template
Updated February 16, 2017 at 9:15pm
4
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
david
Intermittent loading issueClosed
EPIC - Responsive Multi-Purpose Theme
Updated February 16, 2017 at 7:53am
5
Most recent comment from Jelly Theme:Hi,
With my checked, I don't see any problem when I checked your website. I think it's the problem from caches feature of godaddy hosting, please try flush caches from GoDaddy in your website and ...
Munir
Mobile Nav Sub Menu IssueClosed
Elixir - Restaurant HTML Responsive Template
Updated February 20, 2017 at 2:43pm
16
Most recent comment from Jelly Theme:Hi,Sorry for late. Our developer check again and I'm sure it's work well now. Please download my attached file and replace it in your website.Check again my demo here: http://jelly.tienloc.net/html/e ...
Alex
ModificationsClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 14, 2017 at 1:21pm
4
Most recent comment from Jelly Theme:Hi,1. If you want add new fonts in our theme, please use font face techincal, you can read it in here:
http://www.w3schools.com/cssref/css3_pr_font-face_rule.asp
https://css-tricks.com/snippets/css/ ...
John Davis
Epic Logo does not appearClosed
EPIC - Responsive Multi-Purpose Theme
Updated February 14, 2017 at 1:00am
2
Most recent comment from John Davis:Close the ticket, I caught my error. The theme is not at fault.
matteo cardi
add a feature to main sliderClosed
Shoot - Fullscreen Photography HTML Template
Updated February 13, 2017 at 12:32pm
12
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
matteo cardi
slowliness on loadClosed
Shoot - Fullscreen Photography HTML Template
Updated February 13, 2017 at 12:31pm
27
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Patrick
Change Slider SpeedClosed
Elixir - Restaurant HTML Responsive Template
Updated February 13, 2017 at 12:24pm
2
Most recent comment from Jelly Theme:Hi,To change slider speed, please following instruction:
+ Go to template folder -> js -> open default.js+ Go to find the text: "owl-main", then change: slideSpeed, autoPlay, goToFirstSpeed, with th ...
Peter Sonnabend
blog isn`t working very well even on the Demo.Closed
Shoot - Fullscreen Photography HTML Template
Updated February 13, 2017 at 12:14pm
10
Most recent comment from Jelly Theme:Hi,
Sorry, our developer still check it. The strange it not happen in our side, so we can't what going on.
We will need try with new devices from our friend and get back for your soon. So sorry for ...
Patrick
Remove round image from sliderClosed
Elixir - Restaurant HTML Responsive Template
Updated February 12, 2017 at 12:07am
2
Most recent comment from Patrick:Nevermind, I figured out. Just had to remove
Pasquale
product add to cartClosed
Elixir - Restaurant WordPress Theme
Updated February 10, 2017 at 12:13pm
2
Most recent comment from Jelly Theme:Hi,Unfortunately, it's beyond our support we can provide for you because this feature not relate from us. You will need try ask script author instead us.
John
Home Page Slider Text Covers LogoClosed
EPIC - Responsive Multi-Purpose Theme
Updated February 9, 2017 at 10:00pm
9
Most recent comment from Jelly Theme:Hi,This is full custom style:
#footer .scrollup, #footer .thanks {display: none;}
#header .navbar-brand img {width: 50%;}
.page .date, .page .post-meta, .page #comments {display: none;}
.page .hen ...
Dallan
Unpacking speedClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 9, 2017 at 9:39pm
4
Most recent comment from Jelly Theme:Hi,Make sure you upload our theme properly. The theme folder name: rebirth-jellythemes, just compress it become zip format and upload it through wordpress admin. It will work good such as it should. ...