Public Tickets
Ric Scott
Header slider textClosed
Elixir - Restaurant WordPress Theme
Updated April 14, 2017 at 8:12am
7
Most recent comment from Jelly Theme:Hi,
Glad it’s working for you now. Do you still need my help?
Emiko
Demo TemplateClosed
Shoot - Fullscreen Photography WordPress Theme
Updated April 14, 2017 at 8:10am
8
Most recent comment from Jelly Theme:Hi,
Glad it’s working for you now. Do you still need my help?
Dan Chripczuk
FooterClosed
EPIC - Responsive Multipurpose Template
Updated April 13, 2017 at 6:46am
7
Most recent comment from Jelly Theme:Hi,Please add this custom style:
.section.separator .jt_row {
padding-bottom: 0 !important;
}
Andreas
errorClosed
Shoot - Fullscreen Photography WordPress Theme
Updated April 13, 2017 at 6:38am
4
Most recent comment from Jelly Theme:Hi,1. For the loop page, please download attached file and replace it then check your website again.2. For the albums, please check it again after replace the loop file.
Stephen Trevathan
Responsive IssuesClosed
EPIC - Responsive Multi-Purpose Theme
Updated April 13, 2017 at 4:43am
46
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Röderer
Slider SpeedClosed
Elixir - Restaurant WordPress Theme
Updated April 10, 2017 at 9:34am
8
Most recent comment from Jelly Theme:Hi,Yes, if you have new question, please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.P.S. I would appreciate if you could please rate the Theme and like t ...
Alexander
problems with the markupClosed
Shoot - Fullscreen Photography WordPress Theme
Updated April 7, 2017 at 6:29pm
2
Most recent comment from Jelly Theme:Hi,The theme not work with direct link like this. You will need go to your home page and click to albums to check it correctly.Did you setup a home page in: Settings -> Reading -> Front page yet?
Guillermo Urkijo
DistribuciónClosed
Shoot - Fullscreen Photography WordPress Theme
Updated April 7, 2017 at 6:13pm
2
Most recent comment from Jelly Theme:Hi,
1. For the thumbnail size, please check here: http://take.ms/SQSBh.
2. For the album problem, please try update two posts to see any change.Please update in one ticket, it's help us check it be ...
Guillermo Urkijo
ImportClosed
Shoot - Fullscreen Photography WordPress Theme
Updated April 7, 2017 at 6:12pm
35
Most recent comment from Jelly Theme:Hi,1. For the thumbnail size, please check here: http://take.ms/SQSBh.2. For the album problem, please try update two posts to see any change.
Franky
Update SONORAMA ,problemsClosed
Sonorama - Music Band & Musician WordPress Theme
Updated April 4, 2017 at 8:49am
60
Most recent comment from Jelly Theme:Hi,No, it's impossible to do like this. It will need customize in theme file not only change the custom style.Also, the customization will charge extra fees, this not offer from our team. Because I'm ...
Igor
How to display music player via shortcode or php echo?Closed
Muziq - Music Band & Musician WordPress Theme
Updated April 3, 2017 at 10:17am
4
Most recent comment from Jelly Theme:Hi,It's awesome, thank you so much for your sharing.Do you still need my help in anything else?
Lee White
Text Above BackgroundClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated March 30, 2017 at 8:06am
4
Most recent comment from Jelly Theme:Hi,Our theme come with revolution slider, it's flexible and it can help you do it. You don't need force your self to work with visual composer and default slider.Please check revolution slider and it ...
Danielo Mendes
how to organize the order for sectionsClosed
Nixon - Creative One Page Multi-Purpose Theme
Updated March 28, 2017 at 2:54pm
2
Most recent comment from Jelly Theme:Hi,The order in section from nixon theme come with menu item, you will need reorder menu item to order it.
Jacob Perei
Creating an additional field on contact sectionClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated March 28, 2017 at 2:42pm
2
Most recent comment from Jelly Theme:Hi,The default contact form can't do it, but you can try contact form 7 or other form plugins to do it for you.
Danielo Mendes
can't update visual composerClosed
Nixon - Creative One Page Multi-Purpose Theme
Updated March 28, 2017 at 2:38pm
5
Most recent comment from Jelly Theme:Hi,I've checked your website and I see you could import demo data with your self. The contact form is wrong by jet pack, please consider disable it if you want use default contact form.Anything else I ...