Public Tickets
Matteo
Wordpress 5.6.1Closed
Dezibel - Music Band & Musician WordPress Theme
Updated May 23, 2021 at 9:13pm
6
Most recent comment from Jelly Theme:Hello Gian luigi,Could you create a separate ticket with included login/pass so we can fix this quick?
Freek
Main menu is all red instead of dynamicClosed
Dezibel - Music Band & Musician WordPress Theme
Updated May 2, 2021 at 8:57pm
4
Most recent comment from Jelly Theme:Hello,Perfect! If you need more help please create a new ticket.
Marian
plugins activate errorClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 28, 2021 at 9:41am
4
Most recent comment from Jelly Theme:Hello Dinbiweb,Please create a separate ticket with included login info.
Julie Parrott
Newsletter subscription section not workingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 11, 2021 at 10:04pm
4
Most recent comment from Jelly Theme:There was a warning from Slider Revolution, so I updated it.Could you please make sure that SMTP plugin is working correctly http://weareyourpeers.com/wp-admin/admin.php?page=wp-mail-smtp:EMAIL DELIV ...
Matteo
Album player and Gallery selectorClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 28, 2021 at 10:34pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
chereshkata
Installation and plugin code errorsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 17, 2021 at 4:15pm
8
Most recent comment from Jelly Theme:Old versions of Slider Revolution and WPBakery. We are sorry for the inconvenience.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happ ...
egliedman
black screen popup bugClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 8, 2021 at 3:23pm
5
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Freek
Margin on top of the page on mobile versionClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 2, 2021 at 7:18pm
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Alexis Araujo
Error with swipeboxClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 25, 2021 at 7:29pm
4
Most recent comment from Jelly Theme:andyfick,Could you create a separate ticket with included login info so we can check it?
rene
when i click on an item the page shows a dark screen and i can't close itClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 16, 2021 at 10:07pm
5
Most recent comment from Jelly Theme:Unfortunately, Jellythemes' Gallery doesn't have such functionality.As an alternative you could try using Media Grid or Masonry Media Grid element.
Freek
Center menu logo on mobile siteClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 14, 2021 at 7:50pm
2
Most recent comment from Jelly Theme:Hello,Please add this code to Appearance > Customize > Additional CSS or at the end of style.css:
@media (max-width: 767px){ header .navbar-brand { padding-top: 3px; } }
Paulo Umaru
Wordpress 5.6.1Closed
Dezibel - Music Band & Musician WordPress Theme
Updated February 10, 2021 at 11:01am
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
trueimagism
Page goes black on click (bug)Closed
Dezibel - Music Band & Musician WordPress Theme
Updated February 10, 2021 at 10:21am
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Ankit9795
Black pop up is coming when i click any whereClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 9, 2021 at 10:01am
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Veljko Popovic
wpbakery issueClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 2, 2021 at 5:42pm
4
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...