Public Tickets
cristian
error with plugin : wp bakery builderClosed
Dezibel - Music Band & Musician WordPress Theme
Updated January 26, 2024 at 10:39am
6
Most recent comment from Jelly Theme:The current installed version is the last one that has been tested with the theme to make sure their compatibility.
ellieklnk
stream link compatibility checkClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 23, 2023 at 9:14am
2
Most recent comment from Jelly Theme:Hello,
This is not supported, I am afraid.
mpk84
Change Color of Link/Hover and overall HighlightsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 26, 2023 at 10:43am
4
Most recent comment from Jelly Theme:Perfect! Please create a new ticket if you need our help in anything else.
mpk84
Cannot load demo content and mistake on siteClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 21, 2023 at 11:24am
6
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
Aileen Hilgers
IssueClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 20, 2023 at 8:16pm
2
Most recent comment from Jelly Theme:Hello,Could you let us know more about your issue? What kind of issue did you encounter?
Crystalcity
How to install default Demo Template.Closed
Dezibel - Music Band & Musician WordPress Theme
Updated May 31, 2023 at 10:10am
2
Most recent comment from Jelly Theme:Hello,Please import the .xml file from the decibelrecordlabel.WordPress.2023-05-31.xml.zip as pages, posts and so on content and label as Slider Revolution slider.
Crystalcity
Corrupt FileClosed
Dezibel - Music Band & Musician WordPress Theme
Updated May 28, 2023 at 8:03pm
2
Most recent comment from Jelly Theme:Hello,Please delete the current version and install the one from the attachment.
Menno
visual basics and demo installing failsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 30, 2023 at 8:57pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
Which demo would you like?
Rosemary
refund support feeClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 28, 2023 at 7:51am
2
Most recent comment from Jelly Theme:Hello,Could you tell us more about what is the issue with the theme?
Rosemary
refund support feeClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 28, 2023 at 6:32am
1
Most recent comment from Rosemary:I messaged last week, i am awaitng confirmarin on my refund. As i had to buy a new theme.
Rosemary
updatesClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 17, 2023 at 4:19pm
2
Most recent comment from Jelly Theme:Hello,Please update them with attachments.
iamdokta
We have. Problem with WP Bakery plug inClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 6, 2023 at 11:45am
16
Most recent comment from Jelly Theme:Could you send us your license certificate you received from Envato as a private message?
noeanton
Theme not workingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 3, 2023 at 12:27pm
6
Most recent comment from Jelly Theme:All done! Please take a look and let me know.
Tom
WPBakery Page BuilderClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 12, 2023 at 8:39pm
8
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
alienzx10r
Overlay at every clickClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 7, 2023 at 3:28pm
2
Most recent comment from Jelly Theme:Hello,Please update the theme with the one from the attachment. Make sure to clear browser cache.