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Public Tickets

cristian error with plugin : wp bakery builderClosed   Dezibel - Music Band & Musician WordPress Theme   Updated January 26, 2024 at 10:39am   6 Most recent comment from Jelly Theme:The current installed version is the last one that has been tested with the theme to make sure their compatibility. ellieklnk stream link compatibility checkClosed   Dezibel - Music Band & Musician WordPress Theme   Updated August 23, 2023 at 9:14am   2 Most recent comment from Jelly Theme:Hello, This is not supported, I am afraid. mpk84 Change Color of Link/Hover and overall HighlightsClosed   Dezibel - Music Band & Musician WordPress Theme   Updated July 26, 2023 at 10:43am   4 Most recent comment from Jelly Theme:Perfect! Please create a new ticket if you need our help in anything else. mpk84 Cannot load demo content and mistake on siteClosed   Dezibel - Music Band & Musician WordPress Theme   Updated July 21, 2023 at 11:24am   6 Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme and like ... Aileen Hilgers IssueClosed   Dezibel - Music Band & Musician WordPress Theme   Updated June 20, 2023 at 8:16pm   2 Most recent comment from Jelly Theme:Hello,Could you let us know more about your issue? What kind of issue did you encounter? Crystalcity How to install default Demo Template.Closed   Dezibel - Music Band & Musician WordPress Theme   Updated May 31, 2023 at 10:10am   2 Most recent comment from Jelly Theme:Hello,Please import the .xml file from the decibelrecordlabel.WordPress.2023-05-31.xml.zip as pages, posts and so on content and label as Slider Revolution slider. Crystalcity Corrupt FileClosed   Dezibel - Music Band & Musician WordPress Theme   Updated May 28, 2023 at 8:03pm   2 Most recent comment from Jelly Theme:Hello,Please delete the current version and install the one from the attachment. Menno visual basics and demo installing failsClosed   Dezibel - Music Band & Musician WordPress Theme   Updated April 30, 2023 at 8:57pm   2 Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message? Which demo would you like? Rosemary refund support feeClosed   Dezibel - Music Band & Musician WordPress Theme   Updated April 28, 2023 at 7:51am   2 Most recent comment from Jelly Theme:Hello,Could you tell us more about what is the issue with the theme? Rosemary refund support feeClosed   Dezibel - Music Band & Musician WordPress Theme   Updated April 28, 2023 at 6:32am   1 Most recent comment from Rosemary:I messaged last week, i am awaitng confirmarin on my refund. As i had to buy a new theme. Rosemary updatesClosed   Dezibel - Music Band & Musician WordPress Theme   Updated April 17, 2023 at 4:19pm   2 Most recent comment from Jelly Theme:Hello,Please update them with attachments. iamdokta We have. Problem with WP Bakery plug inClosed   Dezibel - Music Band & Musician WordPress Theme   Updated March 6, 2023 at 11:45am   16 Most recent comment from Jelly Theme:Could you send us your license certificate you received from Envato as a private message? noeanton Theme not workingClosed   Dezibel - Music Band & Musician WordPress Theme   Updated March 3, 2023 at 12:27pm   6 Most recent comment from Jelly Theme:All done! Please take a look and let me know. Tom WPBakery Page BuilderClosed   Dezibel - Music Band & Musician WordPress Theme   Updated February 12, 2023 at 8:39pm   8 Most recent comment from Jelly Theme:Great! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme a ... alienzx10r Overlay at every clickClosed   Dezibel - Music Band & Musician WordPress Theme   Updated February 7, 2023 at 3:28pm   2 Most recent comment from Jelly Theme:Hello,Please update the theme with the one from the attachment. Make sure to clear browser cache.