Public Tickets
Vinz Matias
Works section problemClosed
EPIC - Responsive Multi-Purpose Theme
Updated January 17, 2017 at 1:04pm
6
Most recent comment from Jelly Theme:Hi,
1. Because the logo size bigger than the logo demo, I think you don't want logo so you can hide it disappear with this css:
.navbar-brand {display: none;}
Please add the css code in the pa ...
Tom Bacon
Unable to download demo contentClosed
EPIC - Responsive Multi-Purpose Theme
Updated January 17, 2017 at 12:09pm
2
Most recent comment from Jelly Theme:Hi,The theme work good in last version of WP, if you want, I can help you import it.You can choose version you want in here: jellydemos.com/wordpress/epic/landing then I will setup it for you.Pleas ...
Julie
Contact form issuesClosed
Shoot - Fullscreen Photography HTML Template
Updated January 16, 2017 at 7:33am
2
Most recent comment from Jelly Theme:Hi,You can setup it correct with our instruction here:Email configuration
Yedida Sadewa
spacing on grid galleryClosed
Shoot - Fullscreen Photography HTML Template
Updated January 15, 2017 at 11:47pm
5
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Fabian Roschig
Do not see the page structure with visual composerClosed
EPIC - Responsive Multi-Purpose Theme
Updated January 13, 2017 at 7:57pm
10
Most recent comment from Jelly Theme:Hi,If you have control server. You can create an subfolder to install new wordpress site.When you go to file manager -> public_html -> your all files in your main site then create new subfolder call ...
Craig
Elixir HTML MapClosed
Elixir - Restaurant HTML Responsive Template
Updated January 13, 2017 at 7:51pm
2
Most recent comment from Jelly Theme:Hi,
You can remove the google maps from template and try embed your map, you can get more detail if you try google search it.
If you don't understanding how get the embed code, you can get it below ...
Chase Chalker
Weird image scaling issues on sliderClosed
Elixir - Restaurant WordPress Theme
Updated January 12, 2017 at 9:48am
4
Most recent comment from Jelly Theme:Hi,Please check the instruction to update API key in below.Google Maps Errors
Timon
Medias not showing upClosed
Muziq - Music Band & Musician WordPress Theme
Updated January 11, 2017 at 6:01pm
4
Most recent comment from Jelly Theme:Hi,Sorry for inconvenience, I will update the documentation in next update. Also, I will check it with our developer, if we can do anything to change it, we will update it in next update too.Do you ...
Chase Chalker
Elixir Spacing issuesClosed
Elixir - Restaurant WordPress Theme
Updated January 11, 2017 at 5:22pm
4
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
JESUS JAVIER MARTIN LOPEZ
post-item without imageClosed
Muziq - Music Band & Musician WordPress Theme
Updated January 11, 2017 at 5:19pm
2
Most recent comment from Jelly Theme:Hi,This mean you want to remove the image in news section and it will display full width in news section only? Maybe you can provide a screenshot with your idea, it will help me understanding your ide ...
somsak ibrohem
about sliderClosed
Uniform - Building & Construction HTML Template
Updated January 10, 2017 at 7:55am
2
Most recent comment from Jelly Theme:Hi,The problem here from your images, please check your image again, I don't see both images below in images folder
2489x1300-2
2489x1300-3
Guy Carnegie
VideoClosed
EPIC - Responsive Multi-Purpose Theme
Updated January 6, 2017 at 10:40pm
4
Most recent comment from Jelly Theme:Hi,Unfortunately, it's impossible to do. It only support for video from youtube.
Musclegrafx
Display of images - Grid versionClosed
Shoot - Fullscreen Photography HTML Template
Updated January 6, 2017 at 8:20pm
2
Most recent comment from Jelly Theme:Hi,I'm not sure your problem. If it's online now, maybe I can help you check it.Maybe you can provide some screenshot in your website and source code?
somsak ibrohem
about emailClosed
Uniform - Building & Construction HTML Template
Updated January 6, 2017 at 2:32pm
2
Most recent comment from Jelly Theme:Hi,
Please provide wplogin and ftp information with example content (the content when you fill contact form). I will check and update it correct for you.
Musclegrafx
DocumentationClosed
Shoot - Fullscreen Photography HTML Template
Updated January 6, 2017 at 8:49am
2
Most recent comment from Jelly Theme:Hi,1. You can change the intro image in: Shootstylesmain.css line 917.2. You can change the logo image in: Shootstylesmain.css line 453.3. To change map, please change it in: Shootscriptsmain.js in ...