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Public Tickets

Pasquale section type / page anchor namesClosed    Elixir - Restaurant WordPress Theme   Updated January 23, 2017 at 9:56pm   10 Most recent comment from Jelly Theme:Hi, I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme an ... Jack Visual Composer and templateClosed    Elixir - Restaurant WordPress Theme   Updated January 23, 2017 at 7:58pm   8 Most recent comment from Jelly Theme:Hi,Because you don't want I help you import demo data for you so maybe it can't work properly in your side.But I'm sure this theme work good for others customers from us.For refund, please contact Env ... Danny Fierro Using Rebirth ThemeClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated January 23, 2017 at 9:53am   2 Most recent comment from Jelly Theme:Hi,Please try import our demo data, then check page: Minimal Portfolio.You can see the quick setup video: https://goo.gl/n0He3k. Alireza video embedClosed   Solido - Responsive One Page Multi-Purpose Theme   Updated January 20, 2017 at 11:02pm   2 Most recent comment from Jelly Theme:Hi,Unfortunately, this is beyond our support can help you. The background video only working with youtube and there no way to change it. Chase Chalker Website stuck on loading screen suddenlyClosed    Elixir - Restaurant WordPress Theme   Updated January 20, 2017 at 10:51pm   8 Most recent comment from Jelly Theme:Hi, Glad it’s working for you now. Do you still need my help Lukas Satin Your live demo is downClosed   Sonorama - Music Band & Musician WordPress Theme   Updated January 20, 2017 at 8:44pm   13 Most recent comment from Jelly Theme:Hi,Sorry for all problem, my misunderstand with demo data file. I had made package with duplicator so you can install it in your side now.Download it here: https://drive.google.com/drive/folders/0B9x ... Adam Change some textClosed    Elixir - Restaurant WordPress Theme   Updated January 20, 2017 at 2:12pm   9 Most recent comment from Jelly Theme:Hi,Please provide wplogin and ftp information. I will try update it again for you. I think when you upload the theme file, it not upload correctly.Please backup everything in your website now, when ... Ivonne Mobile VersionClosed   Solido - Responsive One Page Parallax Template   Updated January 20, 2017 at 1:25pm   4 Most recent comment from Jelly Theme:Hi,Please add it in: css/solido.css @media only screen and (max-width: 479px){ .main-title {height: 370px;} .slides-navigation a.next { right: -65px; width: 20%; background-repeat: ... Brian Jensen Can't upload themeClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated January 19, 2017 at 11:20pm   2 Most recent comment from Jelly Theme:Hi,Did mean you working with vps? After change the php.ini file you will need reset your vps to make it impact to your server, then you can upload our theme if the upload_max_filesize in your server� ... Peter Ansari background video in RebirthClosed   Rebirth - Freelance & Agency Portfolio Template   Updated January 19, 2017 at 10:32pm   4 Most recent comment from Jelly Theme:Hi,Unfortunately, we don't have this function in any templates.Our policy don't let you demand a refund because the files are already downloaded in your computer then asking a refund. Because you're a ... Jan Mobile: Slider Logo cut off & Map clickClosed   Elixir - Restaurant HTML Responsive Template   Updated January 19, 2017 at 7:32am   4 Most recent comment from Jelly Theme:Hi,1. For the custom style, please add it in: /elixir/css/elixir.cssPlease add it in the end of the file.2. We don't provide customization, so you will need do it with your self. You can check more ... Guy Carnegie CustomcssClosed   EPIC - Responsive Multi-Purpose Theme   Updated January 19, 2017 at 7:23am   8 Most recent comment from Jelly Theme:Hi,No problem, I hope everything will work good for you. May I can close this ticket? Ignacio Mata speed of the sliderClosed   Elixir - Restaurant HTML Responsive Template   Updated January 18, 2017 at 1:34pm   2 Most recent comment from Jelly Theme:Hi,You can change it in js/default.js:+ Line 166 for slider text + Line 179 for slider image Alain install google analyticsClosed   Muziq - Music Band & Musician WordPress Theme   Updated January 17, 2017 at 6:45pm   2 Most recent comment from Jelly Theme:Hi,You can add it in the footer.php file before close body tags. Jule Adding Number To Contact FormClosed   EPIC - Responsive Multi-Purpose Theme   Updated January 17, 2017 at 1:08pm   2 Most recent comment from Jelly Theme:Hi,Unfortunately it will need customization and we don't provide support for customization. But you can using contact form 7 to make it.With the contact form 7, it's easy and simple to add anything yo ...