Public Tickets
George
Updating theme without loosing customizationClosed
EPIC - Responsive Multi-Purpose Theme
Updated January 5, 2017 at 9:18am
2
Most recent comment from Jelly Theme:Hi,The new update just for image license, you don't need update it because it not include any new update in source code.
Jay Napoli
AlbumsClosed
Muziq - Music Band & Musician WordPress Theme
Updated January 5, 2017 at 9:17am
2
Most recent comment from Jelly Theme:Hi,Unfortunately, it's impossible to do. You can use album element in other pages but it will display all album posts.
Telmo Cuenca
Customize a urlClosed
Muziq - Music Band & Musician WordPress Theme
Updated January 5, 2017 at 1:03am
11
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Guy Carnegie
Can't install dummy dataClosed
EPIC - Responsive Multi-Purpose Theme
Updated January 4, 2017 at 2:58pm
19
Most recent comment from Jelly Theme:Hi,Please make sure you have download the demo data in here:https://jellythemes.ticksy.com/?dl=659462I think the best way is working with duplicator, please try create duplicator package from other s ...
Jack Kitsuwat
Background Image PricingClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated January 4, 2017 at 2:54pm
4
Most recent comment from Jelly Theme:Hi,You can try custom style below:For pricing table normal:
.pricing__table {background-image: url('link-to-image') center no-repeat;}For highlight pricing table:
.pro .pricing__table {background- ...
Adam Elisha
Add iTunes | Amazon images on Music Album detail sectionClosed
Muziq - Music Band & Musician WordPress Theme
Updated December 30, 2016 at 12:12pm
1
Most recent comment from Adam Elisha:
Steven
WordPress failure notice on theme zip file installClosed
EPIC - Responsive Multi-Purpose Theme
Updated December 29, 2016 at 9:15am
16
Most recent comment from Jelly Theme:Hi,There are many sections in your website and I don't know where look bad in your side, maybe you can take some screenshot with some explain with the look bad area so I can check it and provide som ...
Joshua
Mail ProblemClosed
Shoot - Fullscreen Photography HTML Template
Updated December 29, 2016 at 8:40am
2
Most recent comment from Jelly Theme:Hi,Please provide ftp information, I will check it and correct it for you.
Joelle Bohadana
editing portfolio template.Closed
Build - Construction & Carpentry WordPress Theme
Updated December 29, 2016 at 8:18am
4
Most recent comment from Jelly Theme:Hi,
Glad it’s working for you now. Do you still need my help?
emad
RefundClosed
Sonorama - Music Band & Musician WordPress Theme
Updated December 29, 2016 at 8:13am
11
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Yedida Sadewa
animated menu problemClosed
Shoot - Fullscreen Photography HTML Template
Updated December 28, 2016 at 1:09pm
6
Most recent comment from Jelly Theme:Hi,
Sorry for late, our developer had finish checking the problem with revolution slider author and now you can fixed it with the instruction below:
Please open file index-animation-text-slider.htm ...
Stephen Trevathan
Parallax IssueClosed
EPIC - Responsive Multi-Purpose Theme
Updated December 28, 2016 at 12:27pm
2
Most recent comment from Jelly Theme:Hi,Maybe you can try setup parallax image in attributes section like my screenshot?
Sienne Chambers
Help with codeClosed
Shoot - Fullscreen Photography HTML Template
Updated December 26, 2016 at 10:38am
2
Most recent comment from Jelly Theme:Hi,Maybe you can provide website url and ftp information? I will check it for you.
Stephen Trevathan
Center the Logo in the Top Menu Nav BarClosed
EPIC - Responsive Multi-Purpose Theme
Updated December 26, 2016 at 9:54am
4
Most recent comment from Jelly Theme:Hi,
Glad it’s working for you now. Do you still need my help?
Yedida Sadewa
make full width banner at blog pageClosed
Shoot - Fullscreen Photography HTML Template
Updated December 23, 2016 at 3:10am
12
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...