Public Tickets
Brian
install errorClosed
Muziq - Music Band & Musician WordPress Theme
Updated March 2, 2017 at 11:25am
14
Most recent comment from Jelly Theme:Hi,Maybe you can check this problem with your hosting provider? I think they will able to check on it because we can't control or configuration in your hosting.
Niall
General QuestionsClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 28, 2017 at 8:31am
6
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Parker Leiper
"Wordpress Failure Notice"Closed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 27, 2017 at 8:51am
2
Most recent comment from Jelly Theme:Hi,Maybe you can try install it via FTP tools?Upload Via FTP
WordPress files can also be uploaded manually via FTP.Upload the files to /wp-content/themes/ folder on your server.Login to your WordPre ...
Ashlee
portfolioClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 27, 2017 at 8:47am
2
Most recent comment from Jelly Theme:Hi,
I tried check your entire image but seem the image bigger than the slider width then I think you will need crop your size before upload it. This is the better way than change the code.When chan ...
Vitou
One page settingsClosed
Muziq - Music Band & Musician WordPress Theme
Updated February 24, 2017 at 11:45am
11
Most recent comment from Jelly Theme:Hi,Use child theme is better way to do when you have custom style in your theme. But if you want, you can use third party plugin for custom style like: https://wordpress.org/plugins/simple-custom-css ...
Musclegrafx
ChangesClosed
Shoot - Fullscreen Photography HTML Template
Updated February 22, 2017 at 10:11pm
5
Most recent comment from Jelly Theme:Hi,1. Please update your custom style with my custom style.
@media (min-width: 992px){
.left-menu .navbar.active .navbar-header {
background-color: #fff;
}
.left-menu .navbar #navbar .navbar ...
luca
Submenu item in templateClosed
Rebirth - Freelance & Agency Portfolio Template
Updated February 22, 2017 at 9:36am
8
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Ilhami Yanmaz
Contact formClosed
Elixir - Restaurant WordPress Theme
Updated February 22, 2017 at 9:35am
2
Most recent comment from Jelly Theme:Hi,If you want translate the contact form, you will need translate it in:
elixir-jellythemesincfunctions.shortcodes.php
Guntram
Event SectionClosed
Muziq - Music Band & Musician WordPress Theme
Updated February 21, 2017 at 12:11pm
6
Most recent comment from Jelly Theme:Hi,Then please add more custom style below:
.upcomming-events .upevent .content {
border-color: #ff0024;
}
.upcomming-events .upevent .date {
color: #ff0024;
}
John Seigfred
Page won't display content unless scrolled downClosed
EPIC - Responsive Multi-Purpose Theme
Updated February 21, 2017 at 8:06am
4
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Yedida Sadewa
how to use mail.phpClosed
Shoot - Fullscreen Photography HTML Template
Updated February 20, 2017 at 1:00pm
2
Most recent comment from Jelly Theme:Hi,Maybe you can provide your ftp again? I will try check it for you.
ARNAUD
portfolio rebirthClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 17, 2017 at 9:33pm
2
Most recent comment from Jelly Theme:Hi,Please make sure your portfolio post have featured image or it will disappear in your home page.
Fritz Günther
safari does not load pagesClosed
Rebirth - Freelance & Agency Portfolio Template
Updated February 17, 2017 at 9:31pm
6
Most recent comment from Jelly Theme:Hi,No problem, do you still need my help?Have a great weekend!
Yedida Sadewa
scroll bar appear at home index full menuClosed
Shoot - Fullscreen Photography HTML Template
Updated February 16, 2017 at 9:15pm
4
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
david
Intermittent loading issueClosed
EPIC - Responsive Multi-Purpose Theme
Updated February 16, 2017 at 7:53am
5
Most recent comment from Jelly Theme:Hi,
With my checked, I don't see any problem when I checked your website. I think it's the problem from caches feature of godaddy hosting, please try flush caches from GoDaddy in your website and ...