Public Tickets
John
Mobile MenuClosed
EPIC - Responsive Multi-Purpose Theme
Updated February 9, 2017 at 12:15pm
11
Most recent comment from Jelly Theme:Hi,I think you had see all custom style in this ticket:https://jellythemes.ticksy.com/ticket/1048391/Do you still need my help in this ticket? May I can close this ticket?
Brian Buffington
Mobile Video BackgroundClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 8, 2017 at 11:36am
2
Most recent comment from Jelly Theme:Hi,The background video cannot work in mobile screen because it is the restriction of jquery and mobile device.
Please setup the background image instead to display it in mobile device.
kabbakeh
Demo importClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 8, 2017 at 9:50am
2
Most recent comment from Jelly Theme:Hi,If you want do it with your self, you can check our instruction here: https://goo.gl/n0He3k.Or you can choose a demo version you want and tell me this version, then provide wplogin so I can import ...
Ivica Drusany
General fine tuning of web pageClosed
Elixir - Restaurant WordPress Theme
Updated February 7, 2017 at 3:21pm
11
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Niall
Add Video to WorksClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 8, 2017 at 1:07pm
3
Most recent comment from Jelly Theme:Hi,
Please download attach file and replace it in your source code.
wp-content/themes/rebirth-jellythemes/single-rebirth-works.php
wp-content/themes/rebirth-jellythemes/style.css
wp-content/plug ...
Jeremy
Don't have itClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 7, 2017 at 1:37pm
2
Most recent comment from Jelly Theme:Hi,I think you have upload it fault, maybe you can upload it again? Please make sure you had extract our theme and upload rebirth-jellythemes folder only and when you upload theme file, please choose ...
Brian Buffington
No Option To Delete Side BarClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 4, 2017 at 2:17pm
6
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Bams
mail.php and reservation.phpClosed
Elixir - Restaurant HTML Responsive Template
Updated February 3, 2017 at 11:45am
4
Most recent comment from Jelly Theme:Hi,For the email, please make sure your hosting provide allow send an email to PHP email function, if not it will not work.For the map, please check our instruction here:Google Maps Errors For HTML
Pasquale
expanded menu contentClosed
Elixir - Restaurant WordPress Theme
Updated February 3, 2017 at 11:35am
9
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
ecreatures
Portfolio configurationClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 3, 2017 at 10:22am
4
Most recent comment from Jelly Theme:Hi,You just need add featured image for your work posts. I see you don't setup it yet, please try setup it and check again.
Sienne Chambers
Vimeo video?Closed
Shoot - Fullscreen Photography HTML Template
Updated February 2, 2017 at 12:52pm
2
Most recent comment from Jelly Theme:Hi,Unfortunately. It's impossible, our item just support for youtube video.
Alex
How to change contentClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 2, 2017 at 12:48pm
2
Most recent comment from Jelly Theme:Hi,Please check my screenshot to understand it better.
Erie Dias
TranslateClosed
Muziq - Music Band & Musician WordPress Theme
Updated February 2, 2017 at 12:12pm
2
Most recent comment from Jelly Theme:Hi,You can check my screenshot to understand it better. Also, maybe you can help us what difficult to understand in our documentation so we can improvement our documentation? When click to index.html ...
Ashlee
File not loadingClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 2, 2017 at 11:55am
3
Most recent comment from Jelly Theme:Hi,I'm so sorry for late, my country in lunar new year, so we don't working in few days.
I think the problem come from your hosting, because the package size: 15M and if the upload size file less tha ...
Pasquale
map zoom and markerClosed
Elixir - Restaurant WordPress Theme
Updated February 2, 2017 at 11:18am
10
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...