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Public Tickets

Tom Bacon Unable to download demo contentClosed   EPIC - Responsive Multi-Purpose Theme   Updated January 17, 2017 at 12:09pm   2 Most recent comment from Jelly Theme:Hi,The theme work good in last version of WP, if you want, I can help you import it.You can choose version you want in here: jellydemos.com/wordpress/epic/landing then I will setup it for you.Pleas ... Julie Contact form issuesClosed   Shoot - Fullscreen Photography HTML Template   Updated January 16, 2017 at 7:33am   2 Most recent comment from Jelly Theme:Hi,You can setup it correct with our instruction here:Email configuration Yedida Sadewa spacing on grid galleryClosed   Shoot - Fullscreen Photography HTML Template   Updated January 15, 2017 at 11:47pm   5 Most recent comment from Jelly Theme:Hi, I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme an ... Fabian Roschig Do not see the page structure with visual composerClosed   EPIC - Responsive Multi-Purpose Theme   Updated January 13, 2017 at 7:57pm   10 Most recent comment from Jelly Theme:Hi,If you have control server. You can create an subfolder to install new wordpress site.When you go to file manager -> public_html -> your all files in your main site then create new subfolder call ... Craig Elixir HTML MapClosed   Elixir - Restaurant HTML Responsive Template   Updated January 13, 2017 at 7:51pm   2 Most recent comment from Jelly Theme:Hi, You can remove the google maps from template and try embed your map, you can get more detail if you try google search it. If you don't understanding how get the embed code, you can get it below ... Chase Chalker Weird image scaling issues on sliderClosed    Elixir - Restaurant WordPress Theme   Updated January 12, 2017 at 9:48am   4 Most recent comment from Jelly Theme:Hi,Please check the instruction to update API key in below.Google Maps Errors Timon Medias not showing upClosed   Muziq - Music Band & Musician WordPress Theme   Updated January 11, 2017 at 6:01pm   4 Most recent comment from Jelly Theme:Hi,Sorry for inconvenience, I will update the documentation in next update. Also, I will check it with our developer, if we can do anything to change it, we will update it in next update too.Do you ... Chase Chalker Elixir Spacing issuesClosed    Elixir - Restaurant WordPress Theme   Updated January 11, 2017 at 5:22pm   4 Most recent comment from Jelly Theme:Hi, I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme an ... JESUS JAVIER MARTIN LOPEZ post-item without imageClosed   Muziq - Music Band & Musician WordPress Theme   Updated January 11, 2017 at 5:19pm   2 Most recent comment from Jelly Theme:Hi,This mean you want to remove the image in news section and it will display full width in news section only? Maybe you can provide a screenshot with your idea, it will help me understanding your ide ... somsak ibrohem about sliderClosed   Uniform - Building & Construction HTML Template   Updated January 10, 2017 at 7:55am   2 Most recent comment from Jelly Theme:Hi,The problem here from your images, please check your image again, I don't see both images below in images folder 2489x1300-2 2489x1300-3 Guy Carnegie VideoClosed   EPIC - Responsive Multi-Purpose Theme   Updated January 6, 2017 at 10:40pm   4 Most recent comment from Jelly Theme:Hi,Unfortunately, it's impossible to do. It only support for video from youtube. Musclegrafx Display of images - Grid versionClosed   Shoot - Fullscreen Photography HTML Template   Updated January 6, 2017 at 8:20pm   2 Most recent comment from Jelly Theme:Hi,I'm not sure your problem. If it's online now, maybe I can help you check it.Maybe you can provide some screenshot in your website and source code? somsak ibrohem about emailClosed   Uniform - Building & Construction HTML Template   Updated January 6, 2017 at 2:32pm   2 Most recent comment from Jelly Theme:Hi, Please provide wplogin and ftp information with example content (the content when you fill contact form). I will check and update it correct for you. Musclegrafx DocumentationClosed   Shoot - Fullscreen Photography HTML Template   Updated January 6, 2017 at 8:49am   2 Most recent comment from Jelly Theme:Hi,1. You can change the intro image in: Shootstylesmain.css line 917.2. You can change the logo image in: Shootstylesmain.css line 453.3. To change map, please change it in: Shootscriptsmain.js in ... juan tv expanded-menu is emptyClosed    Elixir - Restaurant WordPress Theme   Updated January 5, 2017 at 1:49pm   15 Most recent comment from Jelly Theme:Hi, I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme an ...