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Public Tickets

John Mobi;e post page has unwanted left spaceClosed   EPIC - Responsive Multi-Purpose Theme   Updated February 9, 2017 at 12:16pm   8 Most recent comment from Jelly Theme:Hi,No problem, glad it's work for you now, do you still need my help? John Mobile MenuClosed   EPIC - Responsive Multi-Purpose Theme   Updated February 9, 2017 at 12:15pm   11 Most recent comment from Jelly Theme:Hi,I think you had see all custom style in this ticket:https://jellythemes.ticksy.com/ticket/1048391/Do you still need my help in this ticket? May I can close this ticket? Brian Buffington Mobile Video BackgroundClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated February 8, 2017 at 11:36am   2 Most recent comment from Jelly Theme:Hi,The background video cannot work in mobile screen because it is the restriction of jquery and mobile device. Please setup the background image instead to display it in mobile device. kabbakeh Demo importClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated February 8, 2017 at 9:50am   2 Most recent comment from Jelly Theme:Hi,If you want do it with your self, you can check our instruction here: https://goo.gl/n0He3k.Or you can choose a demo version you want and tell me this version, then provide wplogin so I can import ... Ivica Drusany General fine tuning of web pageClosed    Elixir - Restaurant WordPress Theme   Updated February 7, 2017 at 3:21pm   11 Most recent comment from Jelly Theme:Hi, I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme an ... Niall Add Video to WorksClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated February 8, 2017 at 1:07pm   3 Most recent comment from Jelly Theme:Hi, Please download attach file and replace it in your source code. wp-content/themes/rebirth-jellythemes/single-rebirth-works.php wp-content/themes/rebirth-jellythemes/style.css wp-content/plug ... Jeremy Don't have itClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated February 7, 2017 at 1:37pm   2 Most recent comment from Jelly Theme:Hi,I think you have upload it fault, maybe you can upload it again? Please make sure you had extract our theme and upload rebirth-jellythemes folder only and when you upload theme file, please choose ... Brian Buffington No Option To Delete Side BarClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated February 4, 2017 at 2:17pm   6 Most recent comment from Jelly Theme:Hi, I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme an ... Bams mail.php and reservation.phpClosed   Elixir - Restaurant HTML Responsive Template   Updated February 3, 2017 at 11:45am   4 Most recent comment from Jelly Theme:Hi,For the email, please make sure your hosting provide allow send an email to PHP email function, if not it will not work.For the map, please check our instruction here:Google Maps Errors For HTML Pasquale expanded menu contentClosed    Elixir - Restaurant WordPress Theme   Updated February 3, 2017 at 11:35am   9 Most recent comment from Jelly Theme:Hi, I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme an ... ecreatures Portfolio configurationClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated February 3, 2017 at 10:22am   4 Most recent comment from Jelly Theme:Hi,You just need add featured image for your work posts. I see you don't setup it yet, please try setup it and check again. Sienne Chambers Vimeo video?Closed   Shoot - Fullscreen Photography HTML Template   Updated February 2, 2017 at 12:52pm   2 Most recent comment from Jelly Theme:Hi,Unfortunately. It's impossible, our item just support for youtube video. Alex How to change contentClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated February 2, 2017 at 12:48pm   2 Most recent comment from Jelly Theme:Hi,Please check my screenshot to understand it better. Erie Dias TranslateClosed   Muziq - Music Band & Musician WordPress Theme   Updated February 2, 2017 at 12:12pm   2 Most recent comment from Jelly Theme:Hi,You can check my screenshot to understand it better. Also, maybe you can help us what difficult to understand in our documentation so we can improvement our documentation? When click to index.html ... Ashlee File not loadingClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated February 2, 2017 at 11:55am   3 Most recent comment from Jelly Theme:Hi,I'm so sorry for late, my country in lunar new year, so we don't working in few days. I think the problem come from your hosting, because the package size: 15M and if the upload size file less tha ...