Public Tickets
Kengo Ota
I can not send commentsClosed
Muziq - Music Band & Musician WordPress Theme
Updated January 24, 2017 at 2:39pm
11
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Carlos Zanotti
contact form configurationClosed
Muziq - Music Band & Musician Template
Updated January 24, 2017 at 2:39pm
16
Most recent comment from Jelly Theme:Hi,I will help you in your ticket, please keep update in your ticket.Thank you, this ticket is closed!
sonny cruz
mail.phpClosed
Muziq - Music Band & Musician Template
Updated January 24, 2017 at 2:35pm
2
Most recent comment from Jelly Theme:Hi,
Please provide website url and ftp information via private reply, I will update it correct for you.Or if you want do it with your self, you can try our instruction below:Email configuration
Pasquale
change contact form fieldClosed
Elixir - Restaurant WordPress Theme
Updated January 24, 2017 at 2:33pm
8
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Pasquale
section type / page anchor namesClosed
Elixir - Restaurant WordPress Theme
Updated January 23, 2017 at 9:56pm
10
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Jack
Visual Composer and templateClosed
Elixir - Restaurant WordPress Theme
Updated January 23, 2017 at 7:58pm
8
Most recent comment from Jelly Theme:Hi,Because you don't want I help you import demo data for you so maybe it can't work properly in your side.But I'm sure this theme work good for others customers from us.For refund, please contact Env ...
Danny Fierro
Using Rebirth ThemeClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated January 23, 2017 at 9:53am
2
Most recent comment from Jelly Theme:Hi,Please try import our demo data, then check page: Minimal Portfolio.You can see the quick setup video: https://goo.gl/n0He3k.
Alireza
video embedClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated January 20, 2017 at 11:02pm
2
Most recent comment from Jelly Theme:Hi,Unfortunately, this is beyond our support can help you. The background video only working with youtube and there no way to change it.
Chase Chalker
Website stuck on loading screen suddenlyClosed
Elixir - Restaurant WordPress Theme
Updated January 20, 2017 at 10:51pm
8
Most recent comment from Jelly Theme:Hi,
Glad it’s working for you now. Do you still need my help
Lukas Satin
Your live demo is downClosed
Sonorama - Music Band & Musician WordPress Theme
Updated January 20, 2017 at 8:44pm
13
Most recent comment from Jelly Theme:Hi,Sorry for all problem, my misunderstand with demo data file. I had made package with duplicator so you can install it in your side now.Download it here: https://drive.google.com/drive/folders/0B9x ...
Adam
Change some textClosed
Elixir - Restaurant WordPress Theme
Updated January 20, 2017 at 2:12pm
9
Most recent comment from Jelly Theme:Hi,Please provide wplogin and ftp information. I will try update it again for you. I think when you upload the theme file, it not upload correctly.Please backup everything in your website now, when ...
Ivonne
Mobile VersionClosed
Solido - Responsive One Page Parallax Template
Updated January 20, 2017 at 1:25pm
4
Most recent comment from Jelly Theme:Hi,Please add it in: css/solido.css
@media only screen and (max-width: 479px){
.main-title {height: 370px;}
.slides-navigation a.next {
right: -65px;
width: 20%;
background-repeat: ...
Brian Jensen
Can't upload themeClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated January 19, 2017 at 11:20pm
2
Most recent comment from Jelly Theme:Hi,Did mean you working with vps? After change the php.ini file you will need reset your vps to make it impact to your server, then you can upload our theme if the upload_max_filesize in your server� ...
Peter Ansari
background video in RebirthClosed
Rebirth - Freelance & Agency Portfolio Template
Updated January 19, 2017 at 10:32pm
4
Most recent comment from Jelly Theme:Hi,Unfortunately, we don't have this function in any templates.Our policy don't let you demand a refund because the files are already downloaded in your computer then asking a refund. Because you're a ...
Jan
Mobile: Slider Logo cut off & Map clickClosed
Elixir - Restaurant HTML Responsive Template
Updated January 19, 2017 at 7:32am
4
Most recent comment from Jelly Theme:Hi,1. For the custom style, please add it in:
/elixir/css/elixir.cssPlease add it in the end of the file.2. We don't provide customization, so you will need do it with your self. You can check more ...