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Public Tickets

Chris Holtzhauer Load timeClosed   Soundlab - Music Band & Musician Template   Updated March 13, 2019 at 4:53pm   4 Most recent comment from Jelly Theme:Could you please send us a screenshot of Developer Console > Network so we can check times?Here's from our demo https://tppr.me/ja7Af. kadok89 Featured ArtistsClosed   Muziq - Music Band & Musician WordPress Theme   Updated March 4, 2019 at 7:03pm   6 Most recent comment from Jelly Theme:Please remove this quote https://tppr.me/X9WIu. markhovhannis Demo installClosed   Dezibel - Music Band & Musician WordPress Theme   Updated March 4, 2019 at 6:56pm   2 Most recent comment from Jelly Theme:Hello,Demo files should be in Sample Data folder. If you don't have it please go to ThemeForest > Account > Downloads > Dezibel > Download All Files & Documentation. Richarda Mayer installingClosed   Elixir - Restaurant HTML Responsive Template   Updated March 1, 2019 at 9:37pm   6 Most recent comment from Jelly Theme:I am sorry but could you please elaborate more? For example, here's the About page http://seeufer-attersee.at/wp-admin/post.php?post=17&action=edit and WPBakery is working for me. SeanDraper Error with Auto-PlayClosed   Muziq - Music Band & Musician Template   Updated March 1, 2019 at 7:49pm   2 Most recent comment from Jelly Theme:Hello,Could you please tell me your browser and OS? Mike Button and placeholder textClosed   Muziq - Music Band & Musician WordPress Theme   Updated February 28, 2019 at 6:24pm   4 Most recent comment from Jelly Theme:Please check plugins/muziq-jellythemes-plugin/blocks. Almost2Scores No Style Sheet Included?????Closed   Muziq - Music Band & Musician Template   Updated February 28, 2019 at 6:22pm   4 Most recent comment from Jelly Theme:Please contact Envato about refunds. brshea Carousel Formatting IssueClosed    Elixir - Restaurant WordPress Theme   Updated February 27, 2019 at 9:20am   2 Most recent comment from Jelly Theme:Hello,Because of https there was an issue with Google Maps, but I fixed it so now Galleries are working. Please check with clean browser's cache and let me know. Darren Cantell Header imagesClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated February 22, 2019 at 9:01pm   4 Most recent comment from Jelly Theme:It looks like there is incompatibility issue with WP 5. I've installed Classic Editor on your website which solved the issue.I am going to contact our developers for more robust solution. Get back to ... linwilvic Music playerClosed   Muziq - Music Band & Musician Template   Updated February 21, 2019 at 10:08am   4 Most recent comment from Jelly Theme:It doesn't work without clicking on View Album http://jellydemos.com/html/muziq/albums.html. I'll try to change the code. Could you please send us ftp login/password/url to your website as a private ... tjdeaver Open "Works" button link in new tabClosed   Berk - Minimal Portfolio WordPress Theme   Updated February 20, 2019 at 10:02am   2 Most recent comment from Jelly Theme:Hello,I think I've found the bit of code to adjust this in the Theme Functions file:Could you please send us wp-admin login/password as a private message, maybe there is a cache problem? kadok89 Featured Artists section / Contact formClosed   Muziq - Music Band & Musician WordPress Theme   Updated February 18, 2019 at 9:58am   4 Most recent comment from Jelly Theme:You are welcome! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate ... Tomás Theme bugsClosed    Elixir - Restaurant WordPress Theme   Updated February 15, 2019 at 7:24pm   11 Most recent comment from Jelly Theme:Hello,Working for me https://tppr.me/I85uP. Could you please send us a screenshot of what you see?Video backgrounds don't work on mobiles because of hardware, software and browser limitations. Usuall ... Daniela Wienen Cannot uload the theme to wordpressClosed   Muziq - Music Band & Musician Template   Updated February 15, 2019 at 3:19pm   2 Most recent comment from Jelly Theme:Hello,Could you please try to install it with FTP Method: https://envato.com/blog/install-themeforest-wordpress-theme/ (Option 2: Install your theme via FTP/SFTP)? markusrehkopp StyleClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated February 14, 2019 at 9:39am   12 Most recent comment from Jelly Theme:1. Glad you've resolved this yourself.2. Please use this code: @media (max-width: 991px) {  .invert .navbar-default .navbar-collapse {    background-color: #000000 !important;  }}3. Unfortunately, ...