Public Tickets
Chris Holtzhauer
Load timeClosed
Soundlab - Music Band & Musician Template
Updated March 13, 2019 at 4:53pm
4
Most recent comment from Jelly Theme:Could you please send us a screenshot of Developer Console > Network so we can check times?Here's from our demo https://tppr.me/ja7Af.
kadok89
Featured ArtistsClosed
Muziq - Music Band & Musician WordPress Theme
Updated March 4, 2019 at 7:03pm
6
Most recent comment from Jelly Theme:Please remove this quote https://tppr.me/X9WIu.
markhovhannis
Demo installClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 4, 2019 at 6:56pm
2
Most recent comment from Jelly Theme:Hello,Demo files should be in Sample Data folder. If you don't have it please go to ThemeForest > Account > Downloads > Dezibel > Download All Files & Documentation.
Richarda Mayer
installingClosed
Elixir - Restaurant HTML Responsive Template
Updated March 1, 2019 at 9:37pm
6
Most recent comment from Jelly Theme:I am sorry but could you please elaborate more? For example, here's the About page http://seeufer-attersee.at/wp-admin/post.php?post=17&action=edit and WPBakery is working for me.
SeanDraper
Error with Auto-PlayClosed
Muziq - Music Band & Musician Template
Updated March 1, 2019 at 7:49pm
2
Most recent comment from Jelly Theme:Hello,Could you please tell me your browser and OS?
Mike
Button and placeholder textClosed
Muziq - Music Band & Musician WordPress Theme
Updated February 28, 2019 at 6:24pm
4
Most recent comment from Jelly Theme:Please check plugins/muziq-jellythemes-plugin/blocks.
Almost2Scores
No Style Sheet Included?????Closed
Muziq - Music Band & Musician Template
Updated February 28, 2019 at 6:22pm
4
Most recent comment from Jelly Theme:Please contact Envato about refunds.
brshea
Carousel Formatting IssueClosed
Elixir - Restaurant WordPress Theme
Updated February 27, 2019 at 9:20am
2
Most recent comment from Jelly Theme:Hello,Because of https there was an issue with Google Maps, but I fixed it so now Galleries are working. Please check with clean browser's cache and let me know.
Darren Cantell
Header imagesClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 22, 2019 at 9:01pm
4
Most recent comment from Jelly Theme:It looks like there is incompatibility issue with WP 5. I've installed Classic Editor on your website which solved the issue.I am going to contact our developers for more robust solution. Get back to ...
linwilvic
Music playerClosed
Muziq - Music Band & Musician Template
Updated February 21, 2019 at 10:08am
4
Most recent comment from Jelly Theme:It doesn't work without clicking on View Album http://jellydemos.com/html/muziq/albums.html. I'll try to change the code. Could you please send us ftp login/password/url to your website as a private ...
tjdeaver
Open "Works" button link in new tabClosed
Berk - Minimal Portfolio WordPress Theme
Updated February 20, 2019 at 10:02am
2
Most recent comment from Jelly Theme:Hello,I think I've found the bit of code to adjust this in the Theme Functions file:Could you please send us wp-admin login/password as a private message, maybe there is a cache problem?
kadok89
Featured Artists section / Contact formClosed
Muziq - Music Band & Musician WordPress Theme
Updated February 18, 2019 at 9:58am
4
Most recent comment from Jelly Theme:You are welcome! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate ...
Tomás
Theme bugsClosed
Elixir - Restaurant WordPress Theme
Updated February 15, 2019 at 7:24pm
11
Most recent comment from Jelly Theme:Hello,Working for me https://tppr.me/I85uP. Could you please send us a screenshot of what you see?Video backgrounds don't work on mobiles because of hardware, software and browser limitations. Usuall ...
Daniela Wienen
Cannot uload the theme to wordpressClosed
Muziq - Music Band & Musician Template
Updated February 15, 2019 at 3:19pm
2
Most recent comment from Jelly Theme:Hello,Could you please try to install it with FTP Method: https://envato.com/blog/install-themeforest-wordpress-theme/ (Option 2: Install your theme via FTP/SFTP)?
markusrehkopp
StyleClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated February 14, 2019 at 9:39am
12
Most recent comment from Jelly Theme:1. Glad you've resolved this yourself.2. Please use this code:
@media (max-width: 991px) { .invert .navbar-default .navbar-collapse { background-color: #000000 !important; }}3. Unfortunately, ...