Public Tickets
kadok89
Demo Data import failureClosed
Muziq - Music Band & Musician WordPress Theme
Updated February 14, 2019 at 9:28am
2
Most recent comment from Jelly Theme:Hello,The problem is in your server performance https://www.hostinger.com/tutorials/504-gateway-timeoutPlease import the data without media files and then assign your own images to the content.
Identity-Graphics
Demo ContentClosed
EPIC - Responsive Multi-Purpose Theme
Updated February 13, 2019 at 6:44pm
8
Most recent comment from Jelly Theme:Perfect! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
CRISTIN Davis
Sample Data won't loadClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 13, 2019 at 10:30am
4
Most recent comment from Jelly Theme:It looks like that there is a performance problem with your server. Please import only data (Pages, Posts,..) without importing media files and after assign your own images.You can also contact your h ...
Luisa
How to Make Top Menu TransparentClosed
Build - Construction & Carpentry WordPress Theme
Updated February 13, 2019 at 10:23am
2
Most recent comment from Jelly Theme:Hello,Please add this to Appearance > Customize > Additional CSS:
body.overflowed {padding-top: 90px !important}
kbaumbach
Visual ComposerClosed
Sonorama - Music Band & Musician WordPress Theme
Updated February 11, 2019 at 11:03am
69
Most recent comment from Jelly Theme:Franky,Please check WPBakery update here: https://jellythemes.ticksy.com/ticket/1350691/
Michael
Theme not working at allClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated February 8, 2019 at 7:34pm
2
Most recent comment from Jelly Theme:Hello,I am sorry but login info you've provided didn't work for us. Could you please check?I've checked the current state or the website and it's working correctly. Please add your logo by going to w ...
giampiero marcocci
to insert an elementClosed
Shoot - Fullscreen Photography WordPress Theme
Updated February 7, 2019 at 6:59pm
10
Most recent comment from Jelly Theme:I tried to send a test email using SMPT plugin http://giampieromarcocci.it/wp-admin/options-general.php?page=wp-mail-smtp&tab=test but for some reason:
There was a problem while sending the test em ...
mystcman
Multi level menu problemClosed
Elixir - Restaurant WordPress Theme
Updated February 7, 2019 at 10:26am
11
Most recent comment from Jelly Theme:Really sorry for all and thank you very much for sharing your solution with us. I am going to contact our developers about this.
Julie
WPBakery Visual ComposerClosed
EPIC - Responsive Multi-Purpose Theme
Updated February 6, 2019 at 7:00pm
25
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
mrgianlucaperez
Contact EmailClosed
Muziq - Music Band & Musician WordPress Theme
Updated February 5, 2019 at 6:41pm
4
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
mrgianlucaperez
Icon SocialClosed
Muziq - Music Band & Musician WordPress Theme
Updated February 5, 2019 at 6:41pm
4
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
underdogdesign
Configure contact formClosed
Muziq - Music Band & Musician WordPress Theme
Updated February 5, 2019 at 6:40pm
5
Most recent comment from Jelly Theme:To send a private message please check PRIVATE at the bottom near POST REPLY and ADD ATTACHMENT buttons.
mrgianlucaperez
Artist BlockClosed
Muziq - Music Band & Musician WordPress Theme
Updated February 5, 2019 at 6:25pm
2
Most recent comment from Jelly Theme:Hello,Unfortunately, no. Adding it to the text area is the only way at the moment.
MARTIN
CAN'T REGISTER SLIDER REVOLUTION WITH THIS PURCHASE CODEClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 4, 2019 at 3:14pm
2
Most recent comment from Jelly Theme:Hello,Envato doesn't allow us to include any purchase codes for bundled plugins with the theme: https://help.market.envato.com/hc/en-us/articles/115005593643-How-do-licenses-work-for-any-plugins-that ...
inspired_insomniac
Need code for Slider RevolutionClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 4, 2019 at 2:22pm
8
Most recent comment from Jelly Theme:Great!I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...