Public Tickets
jtello1725
Composer problemsClosed
Sonorama - Music Band & Musician WordPress Theme
Updated July 31, 2019 at 6:59am
4
Most recent comment from Jelly Theme:Really sorry but I completely forgot to tell you that unfortunately, you can't edit Contact Form unless through the code. Please use Contact Form 7 plugin https://wordpress.org/plugins/contact-f ...
germancabello
How can I mute the background video?Closed
EPIC - Responsive Multipurpose Template
Updated July 29, 2019 at 5:44pm
5
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
germancabello
How can I mute the background video?Closed
EPIC - Responsive Multipurpose Template
Updated July 29, 2019 at 5:28pm
8
Most recent comment from germancabello:thanks. you can close the ticket
germancabello
Change Color of Back to Top ButtonClosed
EPIC - Responsive Multipurpose Template
Updated July 26, 2019 at 5:56pm
3
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
germancabello
How can I change the loading color?Closed
EPIC - Responsive Multipurpose Template
Updated July 26, 2019 at 5:56pm
4
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
danrawkt
Gallery lightboxClosed
Paladar - Restaurant HTML Template
Updated July 23, 2019 at 1:59pm
6
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Boskaz
Problem with mobile version. Slide horizontalClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated July 23, 2019 at 9:31am
2
Most recent comment from Jelly Theme:Hello,Please go to Edit Key Featured page > click Edit Row > select Stretch row and content (no paddings) for both lines.
BurningLight
Replying from Reservation form returns to own mailbox instead of guestClosed
Elixir - Restaurant WordPress Theme
Updated July 15, 2019 at 8:15am
2
Most recent comment from Jelly Theme:Hello,You can't reply to emails from reservation form as they are coming from your server. Please check the field FROM https://tppr.me/KK0rq and send a completely new email with the email from t ...
Luis Tejeda
InstallationClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated July 15, 2019 at 8:05am
2
Most recent comment from Jelly Theme:Hello,Have you importer the demo data? Please go to ThemeForest > Account > Downloads > Download Murdock All Files & Documentation > unarchive it > check the documentation. Now by following the instr ...
Cory Shaw
Issues with Video on mobile viewClosed
Nixon - Creative One Page Multi-Purpose Theme
Updated July 12, 2019 at 10:45am
8
Most recent comment from Jelly Theme:It seems there is a problem with formatting. Could you please try adding this code:
@media only screen and (min-width: 768px) { .home-video { height: 50vh } }
About the line. It seems that Isotope ( ...
Giorgos Pachoulis
DEMO installationClosed
Manson - Creative Agency HTML Template
Updated July 12, 2019 at 10:39am
8
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
BurningLight
Reservation and Contact Form not mailingClosed
Elixir - Restaurant WordPress Theme
Updated July 11, 2019 at 7:51am
8
Most recent comment from Jelly Theme:Please go to Elixir theme folder > inc > mail.php and reservation.php line 13.
ngonza
Error displaying mapClosed
Elixir - Restaurant HTML Responsive Template
Updated July 8, 2019 at 7:53am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
ngonza
Theme instalation failedClosed
Elixir - Restaurant WordPress Theme
Updated July 8, 2019 at 7:53am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
ngonza
Missing a TripAdvisor IconClosed
Elixir - Restaurant HTML Responsive Template
Updated July 8, 2019 at 7:52am
2
Most recent comment from Jelly Theme:Hello,Please go to https://fontawesome.com/v4.7.0/icons/. Download and put font files to /fonts/. After go to /css/ and replace font-awesome.min.css with the one you downloaded. Now all you need to d ...