Public Tickets
Rick Ayers
cannot get my pages centeredClosed
Dezibel - Music Band & Musician WordPress Theme
Updated October 23, 2019 at 9:38am
2
Most recent comment from Jelly Theme:Hello,Please go to Edit Page > Page Attributes > Template > select Multisection Page.
Ellie Golemb
WP Install Error: The package could not be installed. The theme is missing the style.css stylesheet.Closed
Elixir - Restaurant WordPress Theme
Updated October 21, 2019 at 7:00pm
5
Most recent comment from Ellie Golemb:I submitted a ticket that said it would be forwarded to Jellythemes for refund approval.
stephgelinas
Missing style.cssClosed
EPIC - Responsive Multipurpose Template
Updated October 18, 2019 at 8:30pm
2
Most recent comment from Jelly Theme:Hello,Unfortunately, you cannot install templates on WordPress installation. Please purchase this item https://themeforest.net/item/epic-responsive-multipurpose-theme/9962807?s_rank=22
Aimememe
Demo DARK installationClosed
Manson - Creative Agency HTML Template
Updated October 18, 2019 at 9:25am
2
Most recent comment from Jelly Theme:Hello,Please download the archive from the attachment and unzip it. After go to http://jellydemos.com/wordpress/manson/documentation/ > Loading XML file and Importing samble data > import files fro ...
Jörg Waschescio
Visual ComposerClosed
Elixir - Restaurant WordPress Theme
Updated October 16, 2019 at 9:34pm
1
Most recent comment from Jörg Waschescio:Solved
Nisha
Contact Email is not workingClosed
Elixir - Restaurant WordPress Theme
Updated October 16, 2019 at 7:21pm
6
Most recent comment from Jelly Theme:Could you contact your hosting and ask if mail() PHP function is working?Meanwhile I created this Contact Form 7 http://www.futurasolutions.com.au/wp-admin/admin.php?page=wpcf7&post=544&active-tab=0� ...
Muhammad Abrar Hassan
Code SampleClosed
Muziq - Music Band & Musician WordPress Theme
Updated October 11, 2019 at 8:58am
6
Most recent comment from Jelly Theme:Currently they have these links https://tppr.me/itJLs. So you need to put links to places where users can buy or check more details on these offers.
Blaz
Demo importClosed
Dezibel - Music Band & Musician WordPress Theme
Updated October 11, 2019 at 8:56am
8
Most recent comment from Jelly Theme:The same https://tppr.me/8vG1lPlease import files (unzip Archive) from the attachment to import Dark demo.
sna0010
Demo not importing, I've tried 3-4 timesClosed
Sonorama - Music Band & Musician WordPress Theme
Updated October 10, 2019 at 8:21am
2
Most recent comment from Jelly Theme:Hello,Unfortunately, for some reason your server can't import media files. Pages and sections were imported correctly, so please upload your images and everything will work like it should.
sulistyowati d
error installation solido themesClosed
Solido - Responsive One Page Parallax Template
Updated October 8, 2019 at 2:34pm
4
Most recent comment from Jelly Theme:Solid Multipurpose theme is for WordPress. You can create basically any theme you want using WPBakery that is included with the theme. We don't use any frameworks in Solido.
Wallace Oliveira
PAGE BLOG WITHOUT HTML WEBSITEClosed
Manson - Creative Agency HTML Template
Updated October 8, 2019 at 2:26pm
8
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
SAMI
mobile hamburger menuClosed
Elixir - Restaurant WordPress Theme
Updated October 7, 2019 at 9:40am
2
Most recent comment from Jelly Theme:Hello,
Add this code to Appearance > Customize > Additional CSS:
.navbar-main-collapse.in .navbar-nav, .navbar-main-collapse.collapsing .navbar-nav {background-color: black}
#header .navbar-toggle {c ...
Thorin van Gelden
questionClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated October 2, 2019 at 9:10am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Nisha
Edit existing contentClosed
Elixir - Restaurant WordPress Theme
Updated October 1, 2019 at 1:05pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
david
Change or Deleted logo loading web.Closed
Muziq - Music Band & Musician Template
Updated September 27, 2019 at 4:09pm
2
Most recent comment from Jelly Theme:Hello,
Please go to index.html and find:
javascript:void(null);
...