Public Tickets
ngonza
Contact form not woringClosed
Elixir - Restaurant HTML Responsive Template
Updated July 3, 2019 at 6:33pm
2
Most recent comment from Jelly Theme:Hello,Could you please contact your hosting provider to make sure that PHP mail() functions is available and working on your server?
Parichay
ReservationClosed
Elixir - Restaurant WordPress Theme
Updated June 26, 2019 at 9:39am
2
Most recent comment from Jelly Theme:Hello,Please update WPBakery with the archive from the attachment.Reservation is working for me https://tppr.me/RtEvQ. Replaced your email to mine in name="emailto" attribute https://tppr.me/A0s0HC ...
anwatllc
I'm unable to edit home pageClosed
Muziq - Music Band & Musician Template
Updated June 25, 2019 at 1:51pm
2
Most recent comment from Jelly Theme:Could you please update WPBakery with the one from the attachment?
anwatllc
InstallClosed
Muziq - Music Band & Musician Template
Updated June 25, 2019 at 8:43am
2
Most recent comment from Jelly Theme:Hello,Please go to Muziq Options > Theme Style: Electronic.If you also need images please first import the file from the attachment on clean WP installation. Please note that images can be used only ...
Moo
Setting up themeClosed
Manson - Creative Agency WordPress Theme
Updated June 23, 2019 at 8:22pm
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Ricardo Vieira
designClosed
Manson - Creative Agency HTML Template
Updated June 21, 2019 at 7:42pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message and will import Multipage demo for you?
Ricardo Vieira
specific style of the wordpressClosed
Manson - Creative Agency HTML Template
Updated June 21, 2019 at 3:02pm
2
Most recent comment from Jelly Theme:Hello,Please remove/rename Home page in wp-admin > Pages. After please import the file from the attachment.
patinodesigns
RefundClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated June 18, 2019 at 12:52pm
2
Most recent comment from Jelly Theme:Hello,Please contact Envato about refunds.
Nicholas
Revolution Slider Missing TemplatesClosed
Manson - Creative Agency HTML Template
Updated June 17, 2019 at 7:16pm
2
Most recent comment from Jelly Theme:Hello,
The demo files should be in Sample Data folder:
Sample Data >
design-slider.zip
fullscreen.zip
manson-demo-data.xml
I've imported the demo slider for you. Please check now and let me ...
Fressbrett
Demo import does not workClosed
Nixon - Creative One Page Multi-Purpose Theme
Updated June 17, 2019 at 10:24am
8
Most recent comment from Jelly Theme:Please check my answer.
patinodesigns
Demo InstallClosed
Solido - Responsive One Page Parallax Template
Updated June 17, 2019 at 10:22am
2
Most recent comment from Jelly Theme:Hello,Unfortunately, it seems that your server can't handle image import because of some performance issue (quite sure the problem is in lack of memory). But pages, section,... were imported cor ...
Erik
php mailClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated June 14, 2019 at 8:18am
2
Most recent comment from Jelly Theme:Hello,Could you please send us ftp login/password/url to your website as a private message?
kenalderton
I've jhad to resubit a ticket because there was no clear way to reply back to your commentClosed
Muziq - Music Band & Musician WordPress Theme
Updated June 13, 2019 at 8:53am
2
Most recent comment from Jelly Theme:1. Please replace
with
It should be located on the line 101 of index-video.html.2. Are you referring to this demo http://jellydemos.com/html/muziq/muziq-electronic/albums.html?
Erik
php mailClosed
STORM | Creative One Page HTML5 Template
Updated June 12, 2019 at 5:42pm
2
Most recent comment from Jelly Theme:Hello,Are you sure mail() function is supported by your server? Have you configured the mail server correctly?Because without the correct mail server installation mail.php file won't work.
clementfabio
import problemClosed
Elixir - Restaurant WordPress Theme
Updated June 12, 2019 at 5:35pm
2
Most recent comment from Jelly Theme:Hello,Please check now.I also included the most recent version of WPBakery in the attachment.