Public Tickets
Immo Erik Hagemann
Theme design features and their exact adaptionClosed
Berk - Minimal Portfolio WordPress Theme
Updated May 20, 2019 at 9:45am
33
Most recent comment from Jelly Theme:Thank you very much for the review. Please next time if you'll have any issues contact us in the comments of the item or https://themeforest.net/user/jellythemes > Email jellythemes.
lery78
2c8ff124-4319-4346-985e-dd2b54fdec07Closed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated May 16, 2019 at 6:40pm
12
Most recent comment from Jelly Theme:Please go to wp-admin > Works. In order to change the menu please go to Works > Type and for names of fotos please go to Works > Edit.
nubsandstubs
Full Width not workingClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated May 15, 2019 at 7:02am
9
Most recent comment from Jelly Theme:Please press https://tppr.me/G3iOE on parent page and go to Slider Options https://tppr.me/LKbJU. You can also try different page templates https://tppr.me/XnT5L.
shammock3522
Gallery.html Media LinksClosed
Muziq - Music Band & Musician Template
Updated May 10, 2019 at 7:15am
4
Most recent comment from Jelly Theme:Unfortunately, this will require js and also CSS customizations. Please contact developers on http://studio.envato.com and http://upwork.com
jeremyxjames
Video HomepageClosed
Soundlab - Music Band & Musician Template
Updated May 10, 2019 at 7:05am
2
Most recent comment from Jelly Theme:Hello,Please check https://www.howtogeek.com/326532/safari-now-disables-auto-playing-videos.-heres-how-to-allow-them-for-certain-sites/
jshboss2
Install demo theme contentClosed
Shoot - Fullscreen Photography WordPress Theme
Updated May 8, 2019 at 8:04am
18
Most recent comment from Jelly Theme:Please contact ThemeForest about refunds.
inscription
Contact and the reservation form do not send emailsClosed
Elixir - Restaurant WordPress Theme
Updated May 6, 2019 at 8:30am
5
Most recent comment from Jelly Theme:Could you please check now? Please also contact your hosting provider and ask if wp_mail is available on your server.
benmoore9
Unable to Edit TextClosed
Sonorama - Music Band & Musician WordPress Theme
Updated May 2, 2019 at 7:52am
16
Most recent comment from Jelly Theme:Could you please try to clean your browsers cache?
Jorge Renan Aliaga Torres
Some words cannot be translated to spanishClosed
Build - Construction & Carpentry WordPress Theme
Updated May 1, 2019 at 8:38am
4
Most recent comment from Jelly Theme:Could you please re-send us wp-admin login/password and website url as a private message? This one stopped working https://jellythemes.ticksy.com/ticket/1979418/#comment-10075448
Stephen Hammock
Gallery Page "class="thumbnail small"Closed
Muziq - Music Band & Musician Template
Updated May 1, 2019 at 8:34am
2
Most recent comment from Jelly Theme:Hello,small means that this item's width equals 25% https://tppr.me/ZmOin. It's not a bug but that's how isotope grid works.
Stephen Hammock
Gallery Popup Close ButtonClosed
Muziq - Music Band & Musician Template
Updated May 2, 2019 at 3:01pm
3
Most recent comment from Jelly Theme:Hello,
Could you please go to styles/main.css and add this code at the end of the file:
.navbar-default .navbar-toggle { transition: top 0.5s linear; top: 0px; } .swipebox-html .navbar-default .navba ...
Dr_Nikhil
Contact form not workingClosed
Manson - Creative Agency HTML Template
Updated April 29, 2019 at 8:54am
12
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Stephen Hammock
Re-Position Logo_Intro.pngClosed
Muziq - Music Band & Musician Template
Updated April 29, 2019 at 8:31am
3
Most recent comment from Jelly Theme:Hello,Please try to add this code in Appearance > Customize > Additional CSS:
@media (max-width: 767px) {.logo-intro { margin-top: 100px}}
rassergg
Color changeClosed
STORM | Creative One Page HTML5 Template
Updated April 25, 2019 at 7:44pm
2
Most recent comment from Jelly Theme:Hello,Please open index.html, find body tag and add one of these classes:
violet blue orange black yellow green ocre
Jorge Renan Aliaga Torres
How to configure portfolio like your theme demo?Closed
Build - Construction & Carpentry WordPress Theme
Updated April 25, 2019 at 9:25am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.