Public Tickets
Brian Artea
Logo not showing upClosed
Manson - Creative Agency HTML Template
Updated September 7, 2019 at 8:07pm
10
Most recent comment from Jelly Theme:The graphics comes with the template. You can find it in /images/demo/logos/.
ilyas
Contact FormClosed
Paladar - Restaurant HTML Template
Updated September 7, 2019 at 8:49am
3
Most recent comment from Jelly Theme:Could you please download the attachment and then go to the template folder and add files to their folders?
If you don't want to replace index.html please just add these two lines:
before .P ...
pronusa
help installation demo contentClosed
Manson - Creative Agency WordPress Theme
Updated September 2, 2019 at 3:43pm
5
Most recent comment from Jelly Theme:Yes, of course. Please check http://jellydemos.com/wordpress/manson/documentation/ > Loading XML file and Importing samble data. Please don't use archives from the documentation but please use ...
keefirivunts
Logo size and Start project colorClosed
EPIC - Responsive Multipurpose Template
Updated September 2, 2019 at 8:41am
2
Most recent comment from Jelly Theme:Hello,1. Please use this code:
.navbar-brand.normal img {height: 35px;}2. Please add this code to Appearance > Customize > Additional CSS:
.megabutton {background: #24aaa2;}
.megabutton:hover {backg ...
Wynand
Revolution SliderClosed
Manson - Creative Agency HTML Template
Updated August 28, 2019 at 9:00am
3
Most recent comment from Jelly Theme:You can also send us a login info and tell us which demo you like and we can install everything for you.
Tom Belmans
EditorClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated August 21, 2019 at 7:42pm
2
Most recent comment from Jelly Theme:Hello,Murdock - Barbershop & Hair Salon WordPress Theme uses WPBakery Page builder: https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431
Niall
Website IssuesClosed
Rebirth - Freelance & Agency Portfolio Template
Updated August 21, 2019 at 7:52am
13
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Emmanuel Evance
Very slow first time loadingClosed
Manson - Creative Agency HTML Template
Updated August 19, 2019 at 6:38pm
2
Most recent comment from Jelly Theme:Hello,Serve images in next-gen formats. Not sure how tis will affect older versions of browsers. If you want you can try just re-saved every image in one of these formats and check.Check https://www ...
Javiarte
menu in short mode not foundClosed
Sonorama - Music Band & Musician WordPress Theme
Updated August 15, 2019 at 8:20am
6
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
germancabello
Videos don't work on homepageClosed
EPIC - Responsive Multipurpose Template
Updated August 14, 2019 at 8:40pm
7
Most recent comment from germancabello:that one worked. Thank you so much.
Natasha Roberts
Spacing issues with codingClosed
STORM | Creative One Page HTML5 Template
Updated August 12, 2019 at 1:40pm
12
Most recent comment from Jelly Theme:Unfortunately, we do not provide customizations.If not, can you recommend someone that could do it in a quick turnaround?I am afraid no.
iamglueazy
Changing Text on themeClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 8, 2019 at 9:11pm
2
Most recent comment from Jelly Theme:Hello,Please go to dezibel-jellythemes-plugin/blocks/jellythemes.albums.carousel.php:39
annemonetaake
Video Gallery, Connect Menue, Hover ColourClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 7, 2019 at 12:07pm
2
Most recent comment from Jelly Theme:Hello,If I add the photo & video Gallery...Please go to wp-admin > Multimedia > Add Multimedia.like contact form - where can I actually edit those.Unfortunately, you can't edit theme's cont ...
Zak Campuzano
Plugin Element Not WorkingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 7, 2019 at 8:28am
2
Most recent comment from Jelly Theme:Hello,Checked our demo: https://tppr.me/hPz6w and it's working like it should.Could you please send us wp-admin login/password and website url as a private message?
Krister Valtonen
Where is our bought itemClosed
Sonorama - Music Band & Musician WordPress Theme
Updated August 1, 2019 at 8:14am
3
Most recent comment from Jelly Theme:But please note that this will work only if you bought WordPress theme. This link http://jellydemos.com/html/sonorama/ leads to HTML Template and it can't be installed on WordPress installation ...