Public Tickets
BurningLight
Reservation and Contact Form not mailingClosed
Elixir - Restaurant WordPress Theme
Updated July 11, 2019 at 7:51am
8
Most recent comment from Jelly Theme:Please go to Elixir theme folder > inc > mail.php and reservation.php line 13.
ngonza
Error displaying mapClosed
Elixir - Restaurant HTML Responsive Template
Updated July 8, 2019 at 7:53am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
ngonza
Theme instalation failedClosed
Elixir - Restaurant WordPress Theme
Updated July 8, 2019 at 7:53am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
ngonza
Missing a TripAdvisor IconClosed
Elixir - Restaurant HTML Responsive Template
Updated July 8, 2019 at 7:52am
2
Most recent comment from Jelly Theme:Hello,Please go to https://fontawesome.com/v4.7.0/icons/. Download and put font files to /fonts/. After go to /css/ and replace font-awesome.min.css with the one you downloaded. Now all you need to d ...
ngonza
Contact form not woringClosed
Elixir - Restaurant HTML Responsive Template
Updated July 3, 2019 at 6:33pm
2
Most recent comment from Jelly Theme:Hello,Could you please contact your hosting provider to make sure that PHP mail() functions is available and working on your server?
Parichay
ReservationClosed
Elixir - Restaurant WordPress Theme
Updated June 26, 2019 at 9:39am
2
Most recent comment from Jelly Theme:Hello,Please update WPBakery with the archive from the attachment.Reservation is working for me https://tppr.me/RtEvQ. Replaced your email to mine in name="emailto" attribute https://tppr.me/A0s0HC ...
anwatllc
I'm unable to edit home pageClosed
Muziq - Music Band & Musician Template
Updated June 25, 2019 at 1:51pm
2
Most recent comment from Jelly Theme:Could you please update WPBakery with the one from the attachment?
anwatllc
InstallClosed
Muziq - Music Band & Musician Template
Updated June 25, 2019 at 8:43am
2
Most recent comment from Jelly Theme:Hello,Please go to Muziq Options > Theme Style: Electronic.If you also need images please first import the file from the attachment on clean WP installation. Please note that images can be used only ...
Moo
Setting up themeClosed
Manson - Creative Agency WordPress Theme
Updated June 23, 2019 at 8:22pm
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Ricardo Vieira
designClosed
Manson - Creative Agency HTML Template
Updated June 21, 2019 at 7:42pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message and will import Multipage demo for you?
Ricardo Vieira
specific style of the wordpressClosed
Manson - Creative Agency HTML Template
Updated June 21, 2019 at 3:02pm
2
Most recent comment from Jelly Theme:Hello,Please remove/rename Home page in wp-admin > Pages. After please import the file from the attachment.
patinodesigns
RefundClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated June 18, 2019 at 12:52pm
2
Most recent comment from Jelly Theme:Hello,Please contact Envato about refunds.
Nicholas
Revolution Slider Missing TemplatesClosed
Manson - Creative Agency HTML Template
Updated June 17, 2019 at 7:16pm
2
Most recent comment from Jelly Theme:Hello,
The demo files should be in Sample Data folder:
Sample Data >
design-slider.zip
fullscreen.zip
manson-demo-data.xml
I've imported the demo slider for you. Please check now and let me ...
Fressbrett
Demo import does not workClosed
Nixon - Creative One Page Multi-Purpose Theme
Updated June 17, 2019 at 10:24am
8
Most recent comment from Jelly Theme:Please check my answer.
patinodesigns
Demo InstallClosed
Solido - Responsive One Page Parallax Template
Updated June 17, 2019 at 10:22am
2
Most recent comment from Jelly Theme:Hello,Unfortunately, it seems that your server can't handle image import because of some performance issue (quite sure the problem is in lack of memory). But pages, section,... were imported cor ...