Public Tickets
germancabello
Videos don't work on homepageClosed
EPIC - Responsive Multipurpose Template
Updated August 14, 2019 at 8:40pm
7
Most recent comment from germancabello:that one worked. Thank you so much.
Natasha Roberts
Spacing issues with codingClosed
STORM | Creative One Page HTML5 Template
Updated August 12, 2019 at 1:40pm
12
Most recent comment from Jelly Theme:Unfortunately, we do not provide customizations.If not, can you recommend someone that could do it in a quick turnaround?I am afraid no.
iamglueazy
Changing Text on themeClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 8, 2019 at 9:11pm
2
Most recent comment from Jelly Theme:Hello,Please go to dezibel-jellythemes-plugin/blocks/jellythemes.albums.carousel.php:39
annemonetaake
Video Gallery, Connect Menue, Hover ColourClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 7, 2019 at 12:07pm
2
Most recent comment from Jelly Theme:Hello,If I add the photo & video Gallery...Please go to wp-admin > Multimedia > Add Multimedia.like contact form - where can I actually edit those.Unfortunately, you can't edit theme's cont ...
Zak Campuzano
Plugin Element Not WorkingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 7, 2019 at 8:28am
2
Most recent comment from Jelly Theme:Hello,Checked our demo: https://tppr.me/hPz6w and it's working like it should.Could you please send us wp-admin login/password and website url as a private message?
Krister Valtonen
Where is our bought itemClosed
Sonorama - Music Band & Musician WordPress Theme
Updated August 1, 2019 at 8:14am
3
Most recent comment from Jelly Theme:But please note that this will work only if you bought WordPress theme. This link http://jellydemos.com/html/sonorama/ leads to HTML Template and it can't be installed on WordPress installation ...
jtello1725
Composer problemsClosed
Sonorama - Music Band & Musician WordPress Theme
Updated July 31, 2019 at 6:59am
4
Most recent comment from Jelly Theme:Really sorry but I completely forgot to tell you that unfortunately, you can't edit Contact Form unless through the code. Please use Contact Form 7 plugin https://wordpress.org/plugins/contact-f ...
germancabello
How can I mute the background video?Closed
EPIC - Responsive Multipurpose Template
Updated July 29, 2019 at 5:44pm
5
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
germancabello
How can I mute the background video?Closed
EPIC - Responsive Multipurpose Template
Updated July 29, 2019 at 5:28pm
8
Most recent comment from germancabello:thanks. you can close the ticket
germancabello
Change Color of Back to Top ButtonClosed
EPIC - Responsive Multipurpose Template
Updated July 26, 2019 at 5:56pm
3
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
germancabello
How can I change the loading color?Closed
EPIC - Responsive Multipurpose Template
Updated July 26, 2019 at 5:56pm
4
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
danrawkt
Gallery lightboxClosed
Paladar - Restaurant HTML Template
Updated July 23, 2019 at 1:59pm
6
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Boskaz
Problem with mobile version. Slide horizontalClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated July 23, 2019 at 9:31am
2
Most recent comment from Jelly Theme:Hello,Please go to Edit Key Featured page > click Edit Row > select Stretch row and content (no paddings) for both lines.
BurningLight
Replying from Reservation form returns to own mailbox instead of guestClosed
Elixir - Restaurant WordPress Theme
Updated July 15, 2019 at 8:15am
2
Most recent comment from Jelly Theme:Hello,You can't reply to emails from reservation form as they are coming from your server. Please check the field FROM https://tppr.me/KK0rq and send a completely new email with the email from t ...
Luis Tejeda
InstallationClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated July 15, 2019 at 8:05am
2
Most recent comment from Jelly Theme:Hello,Have you importer the demo data? Please go to ThemeForest > Account > Downloads > Download Murdock All Files & Documentation > unarchive it > check the documentation. Now by following the instr ...