Public Tickets
decio
Music templateClosed
Muziq - Music Band & Musician WordPress Theme
Updated September 24, 2019 at 8:02am
2
Most recent comment from Jelly Theme:Hello,Did you install the theme on WordPress server? If so please import the demo data. You can find info on how to do that by downloading the documentation from ThemeForest > Account > Downloads > Mu ...
PASQUINA MARASCO
Slide in HomeClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated September 18, 2019 at 8:19am
8
Most recent comment from Jelly Theme:I installed everything correctly, so there is no need to change anything.
Paul Stafford
Projects WidgetClosed
Manson - Creative Agency WordPress Theme
Updated September 17, 2019 at 7:12am
22
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
PASQUINA MARASCO
visual composerClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated September 16, 2019 at 7:30pm
5
Most recent comment from PASQUINA MARASCO:ok, now it is ok.Thanks
PASQUINA MARASCO
Demo dataClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated September 16, 2019 at 5:27pm
4
Most recent comment from Jelly Theme:Could you please try replacing solido/inc/class-tgm-plugin-activation.php with the one from the archive from the attachment? If this won't help could you please send us wp-admin login/password as ...
SAMI
demo installationClosed
Elixir - Restaurant WordPress Theme
Updated September 16, 2019 at 5:20pm
6
Most recent comment from Jelly Theme:Please check Pages > any page with Multipage in Title. Go to Menus > Select a menu to edit: menu_multipage.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my ...
Mark Lindsay
missing stylesheetClosed
Sonorama - Onepage Music Template
Updated September 15, 2019 at 9:44am
2
Most recent comment from Jelly Theme:Hello,This is not a WordPress theme you can install. Please buy this instead https://themeforest.net/item/sonorama-music-band-musician-wordpress-theme/7858119
Mireaud
Import demo-content.xmlClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated September 13, 2019 at 7:08pm
2
Most recent comment from Jelly Theme:Hello,Hmm strange. Could you please try to import the xml file inside the archive in the attachment?
S Elson
unable to edit blog post templateClosed
Manson - Creative Agency WordPress Theme
Updated September 13, 2019 at 6:44am
6
Most recent comment from Jelly Theme:This option is available now on beta website. Please check and let me know.
Thorin van Gelden
media filesClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated September 13, 2019 at 6:01am
6
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Javier de jesus Consuegra Roldan
bdca27b9-e020-4580-9ee9-c82407cf417eClosed
Build - Construction & Carpentry WordPress Theme
Updated September 12, 2019 at 6:56pm
2
Most recent comment from Jelly Theme:Hello,Have imported the demo data? Could you go to Themeforest > Account > Downloads > All Files & Documentation. Follow the installation guide.By following the guide you'll need to upload the xm ...
S Elson
Change colour themeClosed
Manson - Creative Agency WordPress Theme
Updated September 12, 2019 at 7:11am
6
Most recent comment from Jelly Theme:Please check my answer https://jellythemes.ticksy.com/ticket/2147459/
tohid
error loading pageClosed
Elixir - Restaurant HTML Responsive Template
Updated September 10, 2019 at 7:40am
4
Most recent comment from Jelly Theme:Please check my answer https://jellythemes.ticksy.com/ticket/2144960
Brian Artea
Logo not showing upClosed
Manson - Creative Agency HTML Template
Updated September 7, 2019 at 8:07pm
10
Most recent comment from Jelly Theme:The graphics comes with the template. You can find it in /images/demo/logos/.
ilyas
Contact FormClosed
Paladar - Restaurant HTML Template
Updated September 7, 2019 at 8:49am
3
Most recent comment from Jelly Theme:Could you please download the attachment and then go to the template folder and add files to their folders?
If you don't want to replace index.html please just add these two lines:
before .P ...