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Public Tickets

germancabello How can I mute the background video?Closed   EPIC - Responsive Multipurpose Template   Updated July 29, 2019 at 5:44pm   5 Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme and like ... germancabello How can I mute the background video?Closed   EPIC - Responsive Multipurpose Template   Updated July 29, 2019 at 5:28pm   8 Most recent comment from germancabello:thanks. you can close the ticket germancabello Change Color of Back to Top ButtonClosed   EPIC - Responsive Multipurpose Template   Updated July 26, 2019 at 5:56pm   3 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else. germancabello How can I change the loading color?Closed   EPIC - Responsive Multipurpose Template   Updated July 26, 2019 at 5:56pm   4 Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme and like ... danrawkt Gallery lightboxClosed   Paladar - Restaurant HTML Template   Updated July 23, 2019 at 1:59pm   6 Most recent comment from Jelly Theme:Perfect! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme ... Boskaz Problem with mobile version. Slide horizontalClosed   Murdock - Barbershop & Hair Salon WordPress Theme   Updated July 23, 2019 at 9:31am   2 Most recent comment from Jelly Theme:Hello,Please go to Edit Key Featured page > click Edit Row > select Stretch row and content (no paddings) for both lines. BurningLight Replying from Reservation form returns to own mailbox instead of guestClosed    Elixir - Restaurant WordPress Theme   Updated July 15, 2019 at 8:15am   2 Most recent comment from Jelly Theme:Hello,You can't reply to emails from reservation form as they are coming from your server. Please check the field FROM https://tppr.me/KK0rq and send a completely new email with the email from t ... Luis Tejeda InstallationClosed   Murdock - Barbershop & Hair Salon WordPress Theme   Updated July 15, 2019 at 8:05am   2 Most recent comment from Jelly Theme:Hello,Have you importer the demo data? Please go to ThemeForest > Account > Downloads > Download Murdock All Files & Documentation > unarchive it > check the documentation. Now by following the instr ... Cory Shaw Issues with Video on mobile viewClosed   Nixon - Creative One Page Multi-Purpose Theme   Updated July 12, 2019 at 10:45am   8 Most recent comment from Jelly Theme:It seems there is a problem with formatting. Could you please try adding this code: @media only screen and (min-width: 768px) { .home-video { height: 50vh } } About the line. It seems that Isotope ( ... Giorgos Pachoulis DEMO installationClosed   Manson - Creative Agency HTML Template   Updated July 12, 2019 at 10:39am   8 Most recent comment from Jelly Theme:Great! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme a ... BurningLight Reservation and Contact Form not mailingClosed    Elixir - Restaurant WordPress Theme   Updated July 11, 2019 at 7:51am   8 Most recent comment from Jelly Theme:Please go to Elixir theme folder > inc > mail.php and reservation.php line 13. ngonza Error displaying mapClosed   Elixir - Restaurant HTML Responsive Template   Updated July 8, 2019 at 7:53am   4 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else. ngonza Theme instalation failedClosed    Elixir - Restaurant WordPress Theme   Updated July 8, 2019 at 7:53am   4 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else. ngonza Missing a TripAdvisor IconClosed   Elixir - Restaurant HTML Responsive Template   Updated July 8, 2019 at 7:52am   2 Most recent comment from Jelly Theme:Hello,Please go to https://fontawesome.com/v4.7.0/icons/. Download and put font files to /fonts/. After go to /css/ and replace font-awesome.min.css with the one you downloaded. Now all you need to d ... ngonza Contact form not woringClosed   Elixir - Restaurant HTML Responsive Template   Updated July 3, 2019 at 6:33pm   2 Most recent comment from Jelly Theme:Hello,Could you please contact your hosting provider to make sure that PHP mail() functions is available and working on your server?