Public Tickets
Julie
Services sectionClosed
EPIC - Responsive Multi-Purpose Theme
Updated May 27, 2019 at 7:07pm
9
Most recent comment from Jelly Theme:Really sorry but I need FTP access to your website. I can't access https://groupetriton.com/wp-admin/plugin-editor.php?
Luisa
Slider Page Image SizeClosed
Build - Construction & Carpentry WordPress Theme
Updated May 27, 2019 at 6:51pm
2
Most recent comment from Jelly Theme:Hello,Are you referring to 1500x400 image http://placehold.it/1500x400? If so please try 1920x720 or 2048x720.
svve1
fonts not working?Closed
Elixir - Restaurant HTML Responsive Template
Updated May 27, 2019 at 8:53am
2
Most recent comment from Jelly Theme:Hello,Please go to index.html and find . Create Google Map API key https://www.wpgmaps.com/documentation/creating-a-google-maps-api-key/ and add it to src= http://maps.google.com/maps/api/js?senso ...
Julie
Blog pageClosed
EPIC - Responsive Multi-Purpose Theme
Updated May 24, 2019 at 5:12pm
2
Most recent comment from Jelly Theme:Hello,Please go to https://groupetriton.com/wp-admin/nav-menus.php and add https://groupetriton.com/ at the beginning of every URL. For example, check Accueil item.Please try to translate your we ...
Martina Honegger
WPBackery Site BuilderClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated May 21, 2019 at 6:13pm
2
Most recent comment from Jelly Theme:Hello,Could you please update WPBakery with the one from the attachment?
Marco Gravina
Demo Electronic MusicClosed
Muziq - Music Band & Musician WordPress Theme
Updated May 21, 2019 at 7:55am
32
Most recent comment from Marco Gravina:Ok thank you so much!!
Immo Erik Hagemann
Theme design features and their exact adaptionClosed
Berk - Minimal Portfolio WordPress Theme
Updated May 20, 2019 at 9:45am
33
Most recent comment from Jelly Theme:Thank you very much for the review. Please next time if you'll have any issues contact us in the comments of the item or https://themeforest.net/user/jellythemes > Email jellythemes.
lery78
2c8ff124-4319-4346-985e-dd2b54fdec07Closed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated May 16, 2019 at 6:40pm
12
Most recent comment from Jelly Theme:Please go to wp-admin > Works. In order to change the menu please go to Works > Type and for names of fotos please go to Works > Edit.
nubsandstubs
Full Width not workingClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated May 15, 2019 at 7:02am
9
Most recent comment from Jelly Theme:Please press https://tppr.me/G3iOE on parent page and go to Slider Options https://tppr.me/LKbJU. You can also try different page templates https://tppr.me/XnT5L.
shammock3522
Gallery.html Media LinksClosed
Muziq - Music Band & Musician Template
Updated May 10, 2019 at 7:15am
4
Most recent comment from Jelly Theme:Unfortunately, this will require js and also CSS customizations. Please contact developers on http://studio.envato.com and http://upwork.com
jeremyxjames
Video HomepageClosed
Soundlab - Music Band & Musician Template
Updated May 10, 2019 at 7:05am
2
Most recent comment from Jelly Theme:Hello,Please check https://www.howtogeek.com/326532/safari-now-disables-auto-playing-videos.-heres-how-to-allow-them-for-certain-sites/
jshboss2
Install demo theme contentClosed
Shoot - Fullscreen Photography WordPress Theme
Updated May 8, 2019 at 8:04am
18
Most recent comment from Jelly Theme:Please contact ThemeForest about refunds.
inscription
Contact and the reservation form do not send emailsClosed
Elixir - Restaurant WordPress Theme
Updated May 6, 2019 at 8:30am
5
Most recent comment from Jelly Theme:Could you please check now? Please also contact your hosting provider and ask if wp_mail is available on your server.
benmoore9
Unable to Edit TextClosed
Sonorama - Music Band & Musician WordPress Theme
Updated May 2, 2019 at 7:52am
16
Most recent comment from Jelly Theme:Could you please try to clean your browsers cache?
Jorge Renan Aliaga Torres
Some words cannot be translated to spanishClosed
Build - Construction & Carpentry WordPress Theme
Updated May 1, 2019 at 8:38am
4
Most recent comment from Jelly Theme:Could you please re-send us wp-admin login/password and website url as a private message? This one stopped working https://jellythemes.ticksy.com/ticket/1979418/#comment-10075448