Public Tickets
Wallace Oliveira
PAGE BLOG WITHOUT HTML WEBSITEClosed
Manson - Creative Agency HTML Template
Updated October 8, 2019 at 2:26pm
8
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
SAMI
mobile hamburger menuClosed
Elixir - Restaurant WordPress Theme
Updated October 7, 2019 at 9:40am
2
Most recent comment from Jelly Theme:Hello,
Add this code to Appearance > Customize > Additional CSS:
.navbar-main-collapse.in .navbar-nav, .navbar-main-collapse.collapsing .navbar-nav {background-color: black}
#header .navbar-toggle {c ...
Thorin van Gelden
questionClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated October 2, 2019 at 9:10am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Nisha
Edit existing contentClosed
Elixir - Restaurant WordPress Theme
Updated October 1, 2019 at 1:05pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
david
Change or Deleted logo loading web.Closed
Muziq - Music Band & Musician Template
Updated September 27, 2019 at 4:09pm
2
Most recent comment from Jelly Theme:Hello,
Please go to index.html and find:
javascript:void(null);
...
Erik Brienza
Style cssClosed
Soundlab - Music Band & Musician Template
Updated September 27, 2019 at 1:28pm
4
Most recent comment from Jelly Theme:Have you tried to unzip the archive, find sonorama.zip inside and install it? Are you sure that you've bought Sonorama WordPress Theme and not Template?
decio
Music templateClosed
Muziq - Music Band & Musician WordPress Theme
Updated September 24, 2019 at 8:02am
2
Most recent comment from Jelly Theme:Hello,Did you install the theme on WordPress server? If so please import the demo data. You can find info on how to do that by downloading the documentation from ThemeForest > Account > Downloads > Mu ...
PASQUINA MARASCO
Slide in HomeClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated September 18, 2019 at 8:19am
8
Most recent comment from Jelly Theme:I installed everything correctly, so there is no need to change anything.
Paul Stafford
Projects WidgetClosed
Manson - Creative Agency WordPress Theme
Updated September 17, 2019 at 7:12am
22
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
PASQUINA MARASCO
visual composerClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated September 16, 2019 at 7:30pm
5
Most recent comment from PASQUINA MARASCO:ok, now it is ok.Thanks
PASQUINA MARASCO
Demo dataClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated September 16, 2019 at 5:27pm
4
Most recent comment from Jelly Theme:Could you please try replacing solido/inc/class-tgm-plugin-activation.php with the one from the archive from the attachment? If this won't help could you please send us wp-admin login/password as ...
SAMI
demo installationClosed
Elixir - Restaurant WordPress Theme
Updated September 16, 2019 at 5:20pm
6
Most recent comment from Jelly Theme:Please check Pages > any page with Multipage in Title. Go to Menus > Select a menu to edit: menu_multipage.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my ...
Mark Lindsay
missing stylesheetClosed
Sonorama - Onepage Music Template
Updated September 15, 2019 at 9:44am
2
Most recent comment from Jelly Theme:Hello,This is not a WordPress theme you can install. Please buy this instead https://themeforest.net/item/sonorama-music-band-musician-wordpress-theme/7858119
Mireaud
Import demo-content.xmlClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated September 13, 2019 at 7:08pm
2
Most recent comment from Jelly Theme:Hello,Hmm strange. Could you please try to import the xml file inside the archive in the attachment?
S Elson
unable to edit blog post templateClosed
Manson - Creative Agency WordPress Theme
Updated September 13, 2019 at 6:44am
6
Most recent comment from Jelly Theme:This option is available now on beta website. Please check and let me know.