Public Tickets
Erik Brienza
Style cssClosed
Soundlab - Music Band & Musician Template
Updated September 27, 2019 at 1:28pm
4
Most recent comment from Jelly Theme:Have you tried to unzip the archive, find sonorama.zip inside and install it? Are you sure that you've bought Sonorama WordPress Theme and not Template?
decio
Music templateClosed
Muziq - Music Band & Musician WordPress Theme
Updated September 24, 2019 at 8:02am
2
Most recent comment from Jelly Theme:Hello,Did you install the theme on WordPress server? If so please import the demo data. You can find info on how to do that by downloading the documentation from ThemeForest > Account > Downloads > Mu ...
PASQUINA MARASCO
Slide in HomeClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated September 18, 2019 at 8:19am
8
Most recent comment from Jelly Theme:I installed everything correctly, so there is no need to change anything.
Paul Stafford
Projects WidgetClosed
Manson - Creative Agency WordPress Theme
Updated September 17, 2019 at 7:12am
22
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
PASQUINA MARASCO
visual composerClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated September 16, 2019 at 7:30pm
5
Most recent comment from PASQUINA MARASCO:ok, now it is ok.Thanks
PASQUINA MARASCO
Demo dataClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated September 16, 2019 at 5:27pm
4
Most recent comment from Jelly Theme:Could you please try replacing solido/inc/class-tgm-plugin-activation.php with the one from the archive from the attachment? If this won't help could you please send us wp-admin login/password as ...
SAMI
demo installationClosed
Elixir - Restaurant WordPress Theme
Updated September 16, 2019 at 5:20pm
6
Most recent comment from Jelly Theme:Please check Pages > any page with Multipage in Title. Go to Menus > Select a menu to edit: menu_multipage.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my ...
Mark Lindsay
missing stylesheetClosed
Sonorama - Onepage Music Template
Updated September 15, 2019 at 9:44am
2
Most recent comment from Jelly Theme:Hello,This is not a WordPress theme you can install. Please buy this instead https://themeforest.net/item/sonorama-music-band-musician-wordpress-theme/7858119
Mireaud
Import demo-content.xmlClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated September 13, 2019 at 7:08pm
2
Most recent comment from Jelly Theme:Hello,Hmm strange. Could you please try to import the xml file inside the archive in the attachment?
S Elson
unable to edit blog post templateClosed
Manson - Creative Agency WordPress Theme
Updated September 13, 2019 at 6:44am
6
Most recent comment from Jelly Theme:This option is available now on beta website. Please check and let me know.
Thorin van Gelden
media filesClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated September 13, 2019 at 6:01am
6
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Javier de jesus Consuegra Roldan
bdca27b9-e020-4580-9ee9-c82407cf417eClosed
Build - Construction & Carpentry WordPress Theme
Updated September 12, 2019 at 6:56pm
2
Most recent comment from Jelly Theme:Hello,Have imported the demo data? Could you go to Themeforest > Account > Downloads > All Files & Documentation. Follow the installation guide.By following the guide you'll need to upload the xm ...
S Elson
Change colour themeClosed
Manson - Creative Agency WordPress Theme
Updated September 12, 2019 at 7:11am
6
Most recent comment from Jelly Theme:Please check my answer https://jellythemes.ticksy.com/ticket/2147459/
tohid
error loading pageClosed
Elixir - Restaurant HTML Responsive Template
Updated September 10, 2019 at 7:40am
4
Most recent comment from Jelly Theme:Please check my answer https://jellythemes.ticksy.com/ticket/2144960
Brian Artea
Logo not showing upClosed
Manson - Creative Agency HTML Template
Updated September 7, 2019 at 8:07pm
10
Most recent comment from Jelly Theme:The graphics comes with the template. You can find it in /images/demo/logos/.