Public Tickets
Michael_93
REQUEST URGENTYLY - FOR MY WEBSITEClosed
Shoot - Fullscreen Photography WordPress Theme
Updated December 16, 2019 at 11:02am
18
Most recent comment from Jelly Theme:Great! We are glad that you've managed to solve this.
Mikael
Remove "Delivery" from all checkout ordersClosed
Elixir - Restaurant HTML Responsive Template
Updated December 16, 2019 at 10:49am
2
Most recent comment from Jelly Theme:Hello,I am sorry but could you tell us which plugin are you using for this. I am not sure if this is from our theme.
Secret_Juggalo
WPbakery not working properlyClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated December 11, 2019 at 10:26am
5
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Knoncken
Wordpress Version / WPBakeryClosed
Muziq - Music Band & Musician WordPress Theme
Updated December 10, 2019 at 4:35pm
7
Most recent comment from Secret_Juggalo:Just did. Thanks!!
DigitalPondSA
I need multi page demo contentClosed
Manson - Creative Agency WordPress Theme
Updated December 9, 2019 at 10:47am
2
Most recent comment from Jelly Theme:Hello,Please download the archive from the attachment > unzip it > import .xml file.
DigitalPondSA
I need slider contentClosed
Manson - Creative Agency WordPress Theme
Updated December 9, 2019 at 10:42am
2
Most recent comment from Jelly Theme:Hello,Sorry about that. Please download them from http://jellydemos.com/wordpress/manson/demo/fullscreen.zip and http://jellydemos.com/wordpress/manson/demo/design-slider.zip.
ULLAH NOOR
how to use my template?Closed
Elixir - Restaurant HTML Responsive Template
Updated December 5, 2019 at 7:35pm
2
Most recent comment from Jelly Theme:Hello,Please go to ThemeForest > Account > Downloads > All Files & Documentation > unzip and check Documentation folder.
jeremyxjames
Carousel SliderClosed
Soundlab - Music Band & Musician Template
Updated November 27, 2019 at 11:06am
2
Most recent comment from Jelly Theme:Hello,Please go to soundlab/scripts/intro-slider.js:24 > add interval https://getbootstrap.com/docs/4.0/components/carousel/#options.
BerkKoseoglu
Missing ContentClosed
Manson - Creative Agency HTML Template
Updated November 20, 2019 at 10:46am
3
Most recent comment from Jelly Theme:Hello,Please check this https://www.kirmizihali.com.tr/video-background-slider-2/. Go to Edit Page > Edit with Elementor and add your images.
KGBLondon
Contact form issuesClosed
EPIC - Responsive Multi-Purpose Theme
Updated November 20, 2019 at 10:01am
1
Most recent comment from KGBLondon:Sorry please disregard the ticket.
Harish
CSS Style Sheet MissingClosed
Manson - Creative Agency HTML Template
Updated November 19, 2019 at 10:40am
2
Most recent comment from Jelly Theme:Hello,Unfortunately, you cannot install templates on WordPress. Please purchase this item https://themeforest.net/item/manson-creative-agency-wordpress-theme/23551166?s_rank=1 if you want to install ...
Lucas dias
ERROR IN INSTALLING THE TEMPLATE I BoughtClosed
Soundlab - Music Band & Musician Template
Updated November 15, 2019 at 3:32pm
4
Most recent comment from Jelly Theme:You've bought Soundlab - Music Band & Musician Template. You cannot install templates on WordPress installation. More info on their difference https://wpapprentice.com/blog/wordpress-theme-vs-t ...
Giulia Bedini
Language and Margin ProblemsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated November 13, 2019 at 11:12am
2
Most recent comment from Jelly Theme:Hello,Please install Loco Translate or similar plugin and translate the theme.Please go to Edit Homepage > add Jellysection around contatti.
Basudev
the visual composer in the theme is not workingClosed
Elixir - Restaurant WordPress Theme
Updated November 12, 2019 at 5:28pm
9
Most recent comment from Basudev:yes its now working, let me check with others sections..many thanks.
kariuka
Reservation Form and Contact form not respondingClosed
Elixir - Restaurant WordPress Theme
Updated November 11, 2019 at 7:44pm
4
Most recent comment from Jelly Theme:I am very sorry, I thought your question was about how you can edit forms. Could you please update Elixir with the theme from the attachment?If this won't work please install https://wordpress.o ...