Public Tickets
mrakapo
Demo Content ImportationClosed
Dezibel - Music Band & Musician WordPress Theme
Updated May 26, 2024 at 7:50pm
10
Most recent comment from Jelly Theme:If you, for example, only want to show 2 socials.
lorena
DemoClosed
Musize - Music Band & Musician Template
Updated May 21, 2024 at 8:11pm
8
Most recent comment from Jelly Theme:Thank you for the suggestion! We will check this.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appr ...
Montreal Shaw
Can't install theme keep getting errorClosed
Sonorama - Onepage Music Template
Updated May 21, 2024 at 3:13pm
4
Most recent comment from Jelly Theme:Sonorama uses WPBakery Page Builder, but if you want to install Sonorama on WordPress, then you need to use https://themeforest.net/item/sonorama-music-band-musician-wordpress-theme/7858119 instead ...
sergio_lemma
theme updateClosed
Muziq - Music Band & Musician Template
Updated May 13, 2024 at 7:51am
4
Most recent comment from Jelly Theme:The themes comes with included plugins that are fully compatible with it. There is no need to update them.
batakodesign
installClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 26, 2024 at 9:06am
6
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Pete Hopkins
theme don't workClosed
Muziq - Music Band & Musician WordPress Theme
Updated April 18, 2024 at 2:22pm
4
Most recent comment from Jelly Theme:It requires the additional code: see attach.Could you just send us wp-admin login info?Please also try updating WPBakery plugin with the archive from the attachment.
Marc Smith
demo contentClosed
Sonorama - Onepage Music Template
Updated April 11, 2024 at 2:07pm
9
Most recent comment from Jelly Theme:Hello baltahurtadosaez,Please create a new private ticket with included login info.
Rich Taylor
Auto Video PlayClosed
Musize - Music Band & Musician Template
Updated April 10, 2024 at 8:40pm
4
Most recent comment from Jelly Theme:And also please send us FTP access as a private message as we need to update some files.
Prasang Sharma
not able to work around this theme so many errors. can i expect a refund or soluition here please?Closed
Dezibel - Music Band & Musician WordPress Theme
Updated April 10, 2024 at 11:41am
7
Most recent comment from Jelly Theme:This change was added using this custom CSS code: see attach.Could you remove it?
Lucas Chiarello
Problema ao instalar PluginsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 8, 2024 at 6:57pm
5
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
miltonjeffrey1
New section placementClosed
Elixir - Restaurant WordPress Theme
Updated April 4, 2024 at 8:48pm
3
Most recent comment from Jelly Theme:Hello,You need to put the full site link before #. Please check now, I've added: https://www.thegranfalloon.com/wp-admin/nav-menus.php
KIELA WILSON
website stuck loadingClosed
Elixir - Restaurant HTML Responsive Template
Updated March 25, 2024 at 10:24am
5
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Saulouk
Video in Owl CarouselClosed
Elixir - Restaurant HTML Responsive Template
Updated March 22, 2024 at 11:05am
6
Most recent comment from Jelly Theme:Please keep us updated.
Patrick Meurs
Changing font and colorClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 17, 2024 at 6:31pm
3
Most recent comment from Patrick Meurs:Thank you kindly for your reply,Since I'm building the site for a friend of mine, I'll have to check with him if he feels the necessity to change it. It was more a general inquiry. I'll ...
Patrick Meurs
Blog post text hardly readable in dark modeClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 17, 2024 at 6:28pm
3
Most recent comment from Patrick Meurs:Thank you! Much better now