Public Tickets
Hendrik
InstallationClosed
Musize - Music Band & Musician Template
Updated October 18, 2024 at 9:55pm
2
Most recent comment from Jelly Theme:Hello,
Unfortunately, templates cannot be installed. Only WordPress themes can.
Loc
The page cannot load the theme correctlyClosed
Dezibel - Music Band & Musician WordPress Theme
Updated October 10, 2024 at 10:29am
4
Most recent comment from Jelly Theme:All done! Please check with manually cleared browser cache.
psoto17
the code does not workClosed
Elixir - Restaurant WordPress Theme
Updated October 1, 2024 at 9:32am
8
Most recent comment from Jelly Theme:Sorry for the delay. All done! Please check with cleared browser cache and let me know.
rjdasystems
Disco DetailsClosed
Soundlab - Music Band & Musician Template
Updated September 30, 2024 at 9:10am
2
Most recent comment from Jelly Theme:Hello,
Could you send us a link to your website?
Adam
pre sales supportClosed
Elixir - Restaurant WordPress Theme
Updated September 30, 2024 at 4:34am
5
Most recent comment from psoto17:@Adam.
Could they help you?
Aaron
DocumentationClosed
Muziq - Music Band & Musician WordPress Theme
Updated August 28, 2024 at 10:10am
2
Most recent comment from Jelly Theme:Hello,The documentation is available in the archive you can find by going to ThemeForest > Account > Downloads > All Files & Documentation.
Eugenio
Technical issue - website not properly working after updatesClosed
Elixir - Restaurant WordPress Theme
Updated July 31, 2024 at 12:12pm
8
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Miguel Carulla
use the buttons in the templateClosed
Soundlab - Music Band & Musician Template
Updated June 21, 2024 at 9:09pm
5
Most recent comment from Jelly Theme:We are sorry for the delay.
For example, in the upper header I would like to link to a site anchor.
I am not sure which part you are referring to? The menu? Could you send us a screenshot?
Relating ...
fabio
errore installazione di WPBakery Visual ComposerClosed
Muziq - Music Band & Musician WordPress Theme
Updated June 16, 2024 at 4:05pm
2
Most recent comment from Jelly Theme:Hello,Please install the version from the attached archive.
Muhammad Usama
Theme does not installedClosed
Elixir - Restaurant WordPress Theme
Updated June 2, 2024 at 8:15pm
2
Most recent comment from Jelly Theme:Hello,What's your website address?Also could you send us a screenshot of the error that you are getting during the installation?
andres
error templateClosed
Muziq - Music Band & Musician Template
Updated May 31, 2024 at 6:28pm
8
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
strangegirlsc
Responsive issueClosed
Baume - Restaurant HTML Template
Updated May 30, 2024 at 9:40am
9
Most recent comment from Jelly Theme:And if you put an image of a smaller size, will it change the speed?Current size is 2+MB.
mrakapo
Demo Content ImportationClosed
Dezibel - Music Band & Musician WordPress Theme
Updated May 26, 2024 at 7:50pm
10
Most recent comment from Jelly Theme:If you, for example, only want to show 2 socials.
lorena
DemoClosed
Musize - Music Band & Musician Template
Updated May 21, 2024 at 8:11pm
8
Most recent comment from Jelly Theme:Thank you for the suggestion! We will check this.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appr ...
Montreal Shaw
Can't install theme keep getting errorClosed
Sonorama - Onepage Music Template
Updated May 21, 2024 at 3:13pm
4
Most recent comment from Jelly Theme:Sonorama uses WPBakery Page Builder, but if you want to install Sonorama on WordPress, then you need to use https://themeforest.net/item/sonorama-music-band-musician-wordpress-theme/7858119 instead ...