Public Tickets
ellieklnk
stream link compatibility checkClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 23, 2023 at 9:14am
2
Most recent comment from Jelly Theme:Hello,
This is not supported, I am afraid.
Melissa
Images Not LoadingClosed
Shoot - Fullscreen Photography HTML Template
Updated August 22, 2023 at 6:26pm
2
Most recent comment from Jelly Theme:Hello,Please check the other ticket.
vanessa savoldelli
how to import the template kits?Closed
Marlon - Agency & Portfolio WordPress Theme
Updated August 22, 2023 at 9:05am
2
Most recent comment from Jelly Theme:Hello,There is no need to install any template kits.Please follow "Loading XML file and Importing sample data" and "Import Slider Revolution":http://jellydemos.com/wordpress/marlon/documentation/
Stéphane
Theme not workingClosed
Elixir - Restaurant WordPress Theme
Updated August 21, 2023 at 9:38pm
5
Most recent comment from Jelly Theme:All done! Please check and let me know.
Lavar
Contact Page not workingClosed
Berk - Minimal & Cool Portfolio Template
Updated August 16, 2023 at 9:26pm
20
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
thedrewjobs
Trojan Phishing in zip fileClosed
Vyrva- Music Band & Musician Template
Updated August 16, 2023 at 9:51am
7
Most recent comment from Jelly Theme:Perfect! Again sorry for the issue.
michalklimekpl
Problematic themeClosed
Marlon - Agency & Portfolio WordPress Theme
Updated August 10, 2023 at 10:03am
15
Most recent comment from Jelly Theme:Please try this code:
@media (max-width: 1025px){ body.has-transparent-menu .navbarmob .icon-bar { color: #fff; } .navbar-toggler{ margin-top: 17px;}}
mpk84
Change Color of Link/Hover and overall HighlightsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 26, 2023 at 10:43am
4
Most recent comment from Jelly Theme:Perfect! Please create a new ticket if you need our help in anything else.
mpk84
Cannot load demo content and mistake on siteClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 21, 2023 at 11:24am
6
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
GoldieHen
jp playlistClosed
Musize - Music Band & Musician Template
Updated July 20, 2023 at 10:05am
4
Most recent comment from Jelly Theme:Your server doesn't allow to play it:https://srv909-files.hstgr.io/e97fe19216c51384/files/public_html/public_html/clients/assets/music/1-19%20-%20Electric%20Light%20Orchestra%20-%20Mr.%20Blue%20S ...
Daly
Missing stylesheetClosed
Sonorama - Music Band & Musician WordPress Theme
Updated July 16, 2023 at 10:15pm
2
Most recent comment from Jelly Theme:Hello,You cannot install templates, unfortunately. More infohttps://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Aileen Hilgers
IssueClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 20, 2023 at 8:16pm
2
Most recent comment from Jelly Theme:Hello,Could you let us know more about your issue? What kind of issue did you encounter?
Crystalcity
How to install default Demo Template.Closed
Dezibel - Music Band & Musician WordPress Theme
Updated May 31, 2023 at 10:10am
2
Most recent comment from Jelly Theme:Hello,Please import the .xml file from the decibelrecordlabel.WordPress.2023-05-31.xml.zip as pages, posts and so on content and label as Slider Revolution slider.
Crystalcity
Corrupt FileClosed
Dezibel - Music Band & Musician WordPress Theme
Updated May 28, 2023 at 8:03pm
2
Most recent comment from Jelly Theme:Hello,Please delete the current version and install the one from the attachment.
Menachem Hornbacher
Album PageClosed
Musize - Music Band & Musician Template
Updated May 26, 2023 at 9:12am
3
Most recent comment from Jelly Theme:Hello,Thank you very much for sharing this with us! We are going to include this in the next release.