Public Tickets
Juan Pablo
PlayerClosed
Muziq - Music Band & Musician WordPress Theme
Updated April 25, 2023 at 9:06pm
4
Most recent comment from Jelly Theme:Unfortunately, only one track is available.
Rosemary
updatesClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 17, 2023 at 4:19pm
2
Most recent comment from Jelly Theme:Hello,Please update them with attachments.
Sander
Sections not showing on homeClosed
Elixir - Restaurant WordPress Theme
Updated April 12, 2023 at 10:20am
6
Most recent comment from Jelly Theme:Couldn't upload the demo data with images, unfortunately. Server kept dropping the request.So please upload your own images, everything else should be set up.
Sander
Visual Composer Link invalidClosed
Elixir - Restaurant WordPress Theme
Updated April 6, 2023 at 10:17am
2
Most recent comment from Jelly Theme:Hello,Please use the one from the attachment.
Sander
Critical Error when activating ElixirClosed
Elixir - Restaurant WordPress Theme
Updated April 5, 2023 at 6:40pm
2
Most recent comment from Jelly Theme:Hello,Please update with the theme in the attachment.
AGGELOS12
critical errorClosed
Elixir - Restaurant WordPress Theme
Updated April 5, 2023 at 10:28am
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
We are going to fix it ASAP.
Frank
Theme install failed on WordpressClosed
Musize - A Vivid Music WordPress Theme
Updated March 30, 2023 at 9:28pm
2
Most recent comment from Jelly Theme:Hello,Please make sure that you are installing a theme and not a template. More info https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Serg
This theme failed to load properly and was paused within the admin backendClosed
Elixir - Restaurant WordPress Theme
Updated March 28, 2023 at 8:09pm
5
Most recent comment from Jelly Theme:All done! Please check with cleared browser cache.
device
Back to Top arrowClosed
Musize - Music Band & Musician Template
Updated March 20, 2023 at 7:28pm
2
Most recent comment from Jelly Theme:Hello,Please try following this guide:https://www.freecodecamp.org/news/css-only-back-to-top-button/
Chayton
muziq htmlClosed
Muziq - Music Band & Musician Template
Updated March 13, 2023 at 7:16pm
13
Most recent comment from Jelly Theme:The current template doesn't allow to "...will prevent either player from playing when the other one is going...", so you need a custom code to make this work. According to ThemeForest's Sup ...
iamdokta
We have. Problem with WP Bakery plug inClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 6, 2023 at 11:45am
16
Most recent comment from Jelly Theme:Could you send us your license certificate you received from Envato as a private message?
noeanton
Theme not workingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 3, 2023 at 12:27pm
6
Most recent comment from Jelly Theme:All done! Please take a look and let me know.
vladimirterehoff1
Cannot install into WP v.6.1.1Closed
Soundlab - Music Band & Musician Template
Updated March 2, 2023 at 10:58am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Get- Hits
Get-HitsClosed
Marlon - Agency & Portfolio WordPress Theme
Updated March 2, 2023 at 7:30am
1
Most recent comment from Get- Hits:We are a creative digital marketing agency in Auckland. We offer website design and development services, SEO & Google Adwords Management. Call Us - 2108389329Website: https://www.websitedesignsauckla ...
swavybeats13
Use with elementorClosed
Musize - A Vivid Music WordPress Theme
Updated February 27, 2023 at 10:07pm
2
Most recent comment from Jelly Theme:Hello,This is how you can delete a section with Elementor:https://www.youtube.com/watch?time_continue=14&v=4kVIipJVUZAPlease check and let us know.