Public Tickets
puni3k
PortfolioClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated November 1, 2023 at 11:45am
13
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Guillermo Martin
helpClosed
Musize - Music Band & Musician Template
Updated October 29, 2023 at 11:52pm
2
Most recent comment from Jelly Theme:Hello,Closed as duplicate.
Guillermo Martin
HelpClosed
Vyrva- Music Band & Musician Template
Updated October 29, 2023 at 11:51pm
2
Most recent comment from Jelly Theme:Hello,Please update /html/vyrva/html/assets/js/revolution/jquery.mb.YTPlayer.js staring from line 8 with this file https://raw.githubusercontent.com/pupunzi/jquery.mb.YTPlayer/master/dist/jquery.m ...
Orian
Editing TemplateClosed
Musize - Music Band & Musician Template
Updated October 22, 2023 at 5:36pm
2
Most recent comment from Jelly Theme:Hello,This guide describes every part of the template and how to edit it:http://jellydemos.com/documentation/musize/Please check and let me know.
vanessa savoldelli
custom modificationClosed
Marlon - Agency & Portfolio WordPress Theme
Updated October 15, 2023 at 7:39pm
2
Most recent comment from Jelly Theme:Hello,
Please add this code to Appearance > Customize > Additional CSS:
.next-slide-title { display: none !important; }
puni3k
Deleting filterClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated October 15, 2023 at 7:26pm
6
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
puni3k
Translating contactClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated October 9, 2023 at 10:33am
4
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Marla Hidalgo
image resizeClosed
Musize - Music Band & Musician Template
Updated October 3, 2023 at 9:22am
4
Most recent comment from Jelly Theme:Please refer to your other ticket. When you update the file it should also change the image issue.
Eva Jansssen
Implemented plugins updates neededClosed
Berk - Minimal Portfolio WordPress Theme
Updated October 1, 2023 at 9:26pm
11
Most recent comment from Jelly Theme:This is correct. Even so it shows that there is an update available, the version I sent you is the most compatible with the theme.
puni3k
No visual composerClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated September 29, 2023 at 1:20pm
24
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
sarahjanemusic
Updating FontAwesome?Closed
Musize - A Vivid Music WordPress Theme
Updated September 19, 2023 at 1:04pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us ftp login/password/url to your website as a private message?
We will add the icon.
962306591
can't workClosed
Berk - Minimal Portfolio WordPress Theme
Updated September 18, 2023 at 10:09pm
8
Most recent comment from Jelly Theme:Unfortunately, not with the current functionality. However, please take a look at WPBakery elements: Post or Media grids.
Ondrej Cechura
Instalation troubleClosed
Berk - Minimal Portfolio WordPress Theme
Updated September 13, 2023 at 12:48pm
6
Most recent comment from Jelly Theme:The version of WPBakery didn't work with your version of WP.Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assis ...
Sam
Wpbakery not workingClosed
EPIC - Responsive Multi-Purpose Theme
Updated September 11, 2023 at 10:31am
7
Most recent comment from Sam:Hi Jelly,Please respond to the refund request I filed on Envato:https://themeforest.net/refund_requests/21019634-6a88-4fdd-88e6-5c6b0607b355?utm_campaign=sysemail&utm_content=sysemail&utm_keyword=syse ...
Lavar
Social Media IconsClosed
Berk - Minimal & Cool Portfolio Template
Updated September 5, 2023 at 7:19pm
6
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.