Public Tickets
sergio_lemma
theme installation errorClosed
Musize - Music Band & Musician Template
Updated January 11, 2024 at 6:38pm
9
Most recent comment from Jelly Theme:I updated a file, so it should work now. Please check with cleared browser cache and let me know.
device
Revolution Slider responsiveClosed
Musize - A Vivid Music WordPress Theme
Updated January 11, 2024 at 11:30am
2
Most recent comment from Jelly Theme:Hello,We are sorry for the delay. Since background images are full width/height, when you change your screen to a different ratio, it removes some parts of the image. Even on Slider Revolution demos i ...
Flávio
js_composer errorClosed
Musize - A Vivid Music WordPress Theme
Updated January 10, 2024 at 10:39am
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
We are going to fix everything.
sergio_lemma
Non riesco ad installare correttamente il temaClosed
Musize - Music Band & Musician Template
Updated January 10, 2024 at 10:38am
2
Most recent comment from Jelly Theme:Hello,Please check your other ticket.
sergio_lemma
revolutionslider purcase codeClosed
Musize - Music Band & Musician Template
Updated January 10, 2024 at 10:38am
2
Most recent comment from Jelly Theme:Hello,You don't need to enter any codes, the plugin works as is. Also we unable to include the code with the theme since ThemeForest doesn't have such option.
Robin
HelpClosed
Muziq - Music Band & Musician WordPress Theme
Updated January 3, 2024 at 10:01am
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
We are going to fix everything.
Paul
cant installClosed
Musize - Music Band & Musician Template
Updated January 1, 2024 at 10:08am
10
Most recent comment from Jelly Theme:Please contact ThemeForest about refunds.
device
Revolution Nav ArrowsClosed
Musize - Music Band & Musician Template
Updated December 28, 2023 at 9:38pm
2
Most recent comment from Jelly Theme:Hello,Please use this code to hide them:
.tparrows { display: none; }
Paul
Forum Loaded a virusClosed
Musize - Music Band & Musician Template
Updated December 27, 2023 at 10:10am
2
Most recent comment from Jelly Theme:Hello,Which link are you referring to? Please take a screenshot of the link and send it here.
Jason
Contact FormClosed
Vyrva- Music Band & Musician Template
Updated December 24, 2023 at 6:22pm
2
Most recent comment from Jelly Theme:Hello,When you purchase a template, you only get the design you can then use to create a website you like. Any PHP functionality isn't included.
Shahriar
TemplateClosed
Elixir - Restaurant WordPress Theme
Updated December 21, 2023 at 9:16am
6
Most recent comment from Jelly Theme:Please contact ThemeForest about the refund.
Sean
Video youtube wont workClosed
Sonorama - Music Band & Musician WordPress Theme
Updated December 20, 2023 at 8:56am
11
Most recent comment from Jelly Theme:Unfortunately, we don't offer such services. The best solution is to use Youtube as hosting platform and show the video using YTPlayer, this way you'll be able to save on some costs.
Swanand Kulkarni
Rev Slider Demo contentClosed
Manson - Creative Agency WordPress Theme
Updated November 28, 2023 at 8:50am
4
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
We are going to check for any issues.
rawbethwebsites
I want to buy this themeClosed
Muziq - Music Band & Musician WordPress Theme
Updated November 28, 2023 at 8:49am
2
Most recent comment from Jelly Theme:Hello,After you purchased the theme, install it and then create a new ticket here with included login info. We are going to import the demo data. Just make sure to tell us which demo would you likeAl ...
vistaad
Slider delayClosed
Muziq - Music Band & Musician Template
Updated November 16, 2023 at 8:04pm
2
Most recent comment from Jelly Theme:Hello,Please go to https://www.akyla-productions.com/scripts/main.js and find line 131. Change 10000.