Public Tickets
eyeswideshut966
Updating the songs in the playlistClosed
Musize - Music Band & Musician Template
Updated March 15, 2024 at 7:55pm
4
Most recent comment from Jelly Theme:... but nothing besides the hyperlink to support is working.I am not sure what do you mean by this. Could you elaborate? Did you try changing the mp3s with your own?
Patrick Meurs
WPBakery causes critical errorClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 14, 2024 at 10:52am
7
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
BloodMax
Elixir theme is not workingClosed
Elixir - Restaurant WordPress Theme
Updated March 10, 2024 at 6:55pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
miltonjeffrey1
Site is downClosed
Elixir - Restaurant WordPress Theme
Updated February 28, 2024 at 1:27pm
5
Most recent comment from miltonjeffrey1:version 6.10.0 I will backup and update to a newer version also. It's been awhile
chhengchanna
THE PACKAGE COULD NOT BE INSTALLED. THE THEME IS MISSING THE STYLE.CSS STYLESHEETClosed
Berk - Minimal & Cool Portfolio Template
Updated February 26, 2024 at 7:42pm
3
Most recent comment from chhengchanna:Thanks , i already request refund but if can't refund it okay i still going buy wordpress version
deltaradio1
Problem Installation TemplateClosed
Elixir - Restaurant WordPress Theme
Updated February 26, 2024 at 10:03am
8
Most recent comment from Jelly Theme:Please take a look athttps://www.wpbeginner.com/plugins/5-best-contact-form-plugins-for-wordpress-compared/
Michael Costello
missing the style.css stylesheet.Closed
Elixir - Restaurant HTML Responsive Template
Updated February 16, 2024 at 1:13pm
2
Most recent comment from Jelly Theme:Hello,Unfortunately, you cannot install templates on a WordPress installation:https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Manuel Ribeiro
missing style.css fileClosed
Elixir - Restaurant HTML Responsive Template
Updated February 9, 2024 at 7:11pm
2
Most recent comment from Jelly Theme:Hello,You cannot install templates, I am afraid. Please purchase Elixir WordPress template: https://themeforest.net/item/-elixir-restaurant-wordpress-theme/11209083?s_rank=25
Marvin van Zanten
Installation ThemeClosed
Musize - A Vivid Music WordPress Theme
Updated February 4, 2024 at 7:07pm
6
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Nick Driscoll
Blank space on mobile browsersClosed
Musize - Music Band & Musician Template
Updated January 29, 2024 at 10:18am
5
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
zamirsanchez
problems importing and editing the templateClosed
Musize - A Vivid Music WordPress Theme
Updated January 28, 2024 at 7:14pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
cristian
error with plugin : wp bakery builderClosed
Dezibel - Music Band & Musician WordPress Theme
Updated January 26, 2024 at 10:39am
6
Most recent comment from Jelly Theme:The current installed version is the last one that has been tested with the theme to make sure their compatibility.
agentogden23 Ogden
Slide TimingClosed
Soundlab - Music Band & Musician Template
Updated January 17, 2024 at 9:17pm
2
Most recent comment from Jelly Theme:Hello,Please go to https://lesclaypool.com/scripts/main.js and find line 131. Change it and then make sure to clear your browser cache.
Flávio
I can't install it on wordpressClosed
Musize - A Vivid Music WordPress Theme
Updated January 15, 2024 at 1:23pm
14
Most recent comment from Jelly Theme:I imported the demo:https://baterge.com.br/home-page-video/Please check and let me know.There are elements that only available for WPBakery. You can redo everything using Elementor, but you'll h ...
sergio_lemma
theme installation errorClosed
Musize - Music Band & Musician Template
Updated January 11, 2024 at 6:38pm
9
Most recent comment from Jelly Theme:I updated a file, so it should work now. Please check with cleared browser cache and let me know.