Public Tickets
Serg
This theme failed to load properly and was paused within the admin backendClosed
Elixir - Restaurant WordPress Theme
Updated March 28, 2023 at 8:09pm
5
Most recent comment from Jelly Theme:All done! Please check with cleared browser cache.
device
Back to Top arrowClosed
Musize - Music Band & Musician Template
Updated March 20, 2023 at 7:28pm
2
Most recent comment from Jelly Theme:Hello,Please try following this guide:https://www.freecodecamp.org/news/css-only-back-to-top-button/
Chayton
muziq htmlClosed
Muziq - Music Band & Musician Template
Updated March 13, 2023 at 7:16pm
13
Most recent comment from Jelly Theme:The current template doesn't allow to "...will prevent either player from playing when the other one is going...", so you need a custom code to make this work. According to ThemeForest's Sup ...
iamdokta
We have. Problem with WP Bakery plug inClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 6, 2023 at 11:45am
16
Most recent comment from Jelly Theme:Could you send us your license certificate you received from Envato as a private message?
noeanton
Theme not workingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 3, 2023 at 12:27pm
6
Most recent comment from Jelly Theme:All done! Please take a look and let me know.
vladimirterehoff1
Cannot install into WP v.6.1.1Closed
Soundlab - Music Band & Musician Template
Updated March 2, 2023 at 10:58am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Get- Hits
Get-HitsClosed
Marlon - Agency & Portfolio WordPress Theme
Updated March 2, 2023 at 7:30am
1
Most recent comment from Get- Hits:We are a creative digital marketing agency in Auckland. We offer website design and development services, SEO & Google Adwords Management. Call Us - 2108389329Website: https://www.websitedesignsauckla ...
swavybeats13
Use with elementorClosed
Musize - A Vivid Music WordPress Theme
Updated February 27, 2023 at 10:07pm
2
Most recent comment from Jelly Theme:Hello,This is how you can delete a section with Elementor:https://www.youtube.com/watch?time_continue=14&v=4kVIipJVUZAPlease check and let us know.
ibrahimaadlani
Gallery not workingClosed
Elixir - Restaurant WordPress Theme
Updated February 21, 2023 at 12:01pm
5
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Manfred
menu not workingClosed
Expression - Creative HTML Template
Updated February 19, 2023 at 8:30pm
11
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Chayton
Changing Tracks in Discs SectionClosed
Muziq - Music Band & Musician Template
Updated February 16, 2023 at 10:33pm
3
Most recent comment from Jelly Theme:Hello,Exactly right!
Thomas Obernosterer
WPBakery Page Builder plugin not working with themeClosed
Muziq - Music Band & Musician Template
Updated February 16, 2023 at 9:10pm
2
Most recent comment from Jelly Theme:Hello,Please update WPBakery with the one from the attachment.You can send us login info and tell us which demo would you so we can import it and set everything up.
Tom
WPBakery Page BuilderClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 12, 2023 at 8:39pm
8
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Salvatore Murianni
how to use your template - homepage changesClosed
Musize - A Vivid Music WordPress Theme
Updated February 9, 2023 at 6:55pm
22
Most recent comment from Jelly Theme:Hello,
Add this code to Appearance > Customize > Additional CSS:
.menu-btn { display: none !important; }
kepass
Footer menuClosed
Elixir - Restaurant WordPress Theme
Updated February 8, 2023 at 3:59pm
2
Most recent comment from Jelly Theme:Hello,Unfortunately, this is not possible without customizing the code.