Public Tickets
ibrahimaadlani
Gallery not workingClosed
Elixir - Restaurant WordPress Theme
Updated February 21, 2023 at 12:01pm
5
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Manfred
menu not workingClosed
Expression - Creative HTML Template
Updated February 19, 2023 at 8:30pm
11
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Chayton
Changing Tracks in Discs SectionClosed
Muziq - Music Band & Musician Template
Updated February 16, 2023 at 10:33pm
3
Most recent comment from Jelly Theme:Hello,Exactly right!
Thomas Obernosterer
WPBakery Page Builder plugin not working with themeClosed
Muziq - Music Band & Musician Template
Updated February 16, 2023 at 9:10pm
2
Most recent comment from Jelly Theme:Hello,Please update WPBakery with the one from the attachment.You can send us login info and tell us which demo would you so we can import it and set everything up.
Tom
WPBakery Page BuilderClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 12, 2023 at 8:39pm
8
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Salvatore Murianni
how to use your template - homepage changesClosed
Musize - A Vivid Music WordPress Theme
Updated February 9, 2023 at 6:55pm
22
Most recent comment from Jelly Theme:Hello,
Add this code to Appearance > Customize > Additional CSS:
.menu-btn { display: none !important; }
kepass
Footer menuClosed
Elixir - Restaurant WordPress Theme
Updated February 8, 2023 at 3:59pm
2
Most recent comment from Jelly Theme:Hello,Unfortunately, this is not possible without customizing the code.
Juan Cano
Error in importing pagesClosed
Sonorama - Music Band & Musician WordPress Theme
Updated February 8, 2023 at 3:58pm
12
Most recent comment from Jelly Theme:Tour dates are events: https://grupoliive.cl/wp/wp-admin/edit.php?post_type=events
alienzx10r
Overlay at every clickClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 7, 2023 at 3:28pm
2
Most recent comment from Jelly Theme:Hello,Please update the theme with the one from the attachment. Make sure to clear browser cache.
Tim Pfaff
Version of WPBakery Page Builder too old.Closed
Elixir - Restaurant WordPress Theme
Updated February 3, 2023 at 10:03am
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Byron Gilbert
How to update the Copyright yearClosed
Manson - Creative Agency WordPress Theme
Updated January 23, 2023 at 8:38pm
9
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Nimesh Panchal
Wordpress installation issueClosed
Elixir - Restaurant WordPress Theme
Updated January 18, 2023 at 11:29am
8
Most recent comment from Jelly Theme:All done. Please take a look and let me know.
urdesignteam88
1d4aa855-eca3-4243-a27a-6d028df2634bClosed
Manson - Creative Agency WordPress Theme
Updated January 16, 2023 at 11:03am
8
Most recent comment from Jelly Theme:Please contact ThemeForest about refunds.
Tomislav Rubic
Do I need a theme for this Template?Closed
Marlon - Creative Agency Portfolio HTML Template
Updated January 15, 2023 at 2:48pm
2
Most recent comment from Jelly Theme:Hello,You need this themehttps://themeforest.net/item/marlon-agency-portfolio-wordpress-theme/32269259?s_rank=3Templates cannot be installed.
Gregory Thévenet
WordPress theme not compatible with WordPress 6.1.1thClosed
Elixir - Restaurant WordPress Theme
Updated January 12, 2023 at 10:33am
6
Most recent comment from Jelly Theme:Download the theme from the attachment and install on our final host. It will fix the issue.After installing it, download elixir.WordPress.2022-08-22.xml.zip, unzip it and import the demo data.