Public Tickets
hideakimiyagi
sonorama???Closed
Sonorama - Music Band & Musician WordPress Theme
Updated May 1, 2023 at 8:39am
81
Most recent comment from Jelly Theme:Hello,Please follow this guide on how to extend support:https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
Menno
visual basics and demo installing failsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 30, 2023 at 8:57pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
Which demo would you like?
Rosemary
refund support feeClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 28, 2023 at 7:51am
2
Most recent comment from Jelly Theme:Hello,Could you tell us more about what is the issue with the theme?
Rosemary
refund support feeClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 28, 2023 at 6:32am
1
Most recent comment from Rosemary:I messaged last week, i am awaitng confirmarin on my refund. As i had to buy a new theme.
Juan Pablo
PlayerClosed
Muziq - Music Band & Musician WordPress Theme
Updated April 25, 2023 at 9:06pm
4
Most recent comment from Jelly Theme:Unfortunately, only one track is available.
Rosemary
updatesClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 17, 2023 at 4:19pm
2
Most recent comment from Jelly Theme:Hello,Please update them with attachments.
Sander
Sections not showing on homeClosed
Elixir - Restaurant WordPress Theme
Updated April 12, 2023 at 10:20am
6
Most recent comment from Jelly Theme:Couldn't upload the demo data with images, unfortunately. Server kept dropping the request.So please upload your own images, everything else should be set up.
Sander
Visual Composer Link invalidClosed
Elixir - Restaurant WordPress Theme
Updated April 6, 2023 at 10:17am
2
Most recent comment from Jelly Theme:Hello,Please use the one from the attachment.
Sander
Critical Error when activating ElixirClosed
Elixir - Restaurant WordPress Theme
Updated April 5, 2023 at 6:40pm
2
Most recent comment from Jelly Theme:Hello,Please update with the theme in the attachment.
AGGELOS12
critical errorClosed
Elixir - Restaurant WordPress Theme
Updated April 5, 2023 at 10:28am
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
We are going to fix it ASAP.
Frank
Theme install failed on WordpressClosed
Musize - A Vivid Music WordPress Theme
Updated March 30, 2023 at 9:28pm
2
Most recent comment from Jelly Theme:Hello,Please make sure that you are installing a theme and not a template. More info https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Serg
This theme failed to load properly and was paused within the admin backendClosed
Elixir - Restaurant WordPress Theme
Updated March 28, 2023 at 8:09pm
5
Most recent comment from Jelly Theme:All done! Please check with cleared browser cache.
device
Back to Top arrowClosed
Musize - Music Band & Musician Template
Updated March 20, 2023 at 7:28pm
2
Most recent comment from Jelly Theme:Hello,Please try following this guide:https://www.freecodecamp.org/news/css-only-back-to-top-button/
Chayton
muziq htmlClosed
Muziq - Music Band & Musician Template
Updated March 13, 2023 at 7:16pm
13
Most recent comment from Jelly Theme:The current template doesn't allow to "...will prevent either player from playing when the other one is going...", so you need a custom code to make this work. According to ThemeForest's Sup ...
iamdokta
We have. Problem with WP Bakery plug inClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 6, 2023 at 11:45am
16
Most recent comment from Jelly Theme:Could you send us your license certificate you received from Envato as a private message?