Public Tickets
sergio_lemma
theme updateClosed
Muziq - Music Band & Musician Template
Updated May 13, 2024 at 7:51am
4
Most recent comment from Jelly Theme:The themes comes with included plugins that are fully compatible with it. There is no need to update them.
batakodesign
installClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 26, 2024 at 9:06am
6
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Pete Hopkins
theme don't workClosed
Muziq - Music Band & Musician WordPress Theme
Updated April 18, 2024 at 2:22pm
4
Most recent comment from Jelly Theme:It requires the additional code: see attach.Could you just send us wp-admin login info?Please also try updating WPBakery plugin with the archive from the attachment.
Marc Smith
demo contentClosed
Sonorama - Onepage Music Template
Updated April 11, 2024 at 2:07pm
9
Most recent comment from Jelly Theme:Hello baltahurtadosaez,Please create a new private ticket with included login info.
Rich Taylor
Auto Video PlayClosed
Musize - Music Band & Musician Template
Updated April 10, 2024 at 8:40pm
4
Most recent comment from Jelly Theme:And also please send us FTP access as a private message as we need to update some files.
Prasang Sharma
not able to work around this theme so many errors. can i expect a refund or soluition here please?Closed
Dezibel - Music Band & Musician WordPress Theme
Updated April 10, 2024 at 11:41am
7
Most recent comment from Jelly Theme:This change was added using this custom CSS code: see attach.Could you remove it?
Lucas Chiarello
Problema ao instalar PluginsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 8, 2024 at 6:57pm
5
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
miltonjeffrey1
New section placementClosed
Elixir - Restaurant WordPress Theme
Updated April 4, 2024 at 8:48pm
3
Most recent comment from Jelly Theme:Hello,You need to put the full site link before #. Please check now, I've added: https://www.thegranfalloon.com/wp-admin/nav-menus.php
KIELA WILSON
website stuck loadingClosed
Elixir - Restaurant HTML Responsive Template
Updated March 25, 2024 at 10:24am
5
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Saulouk
Video in Owl CarouselClosed
Elixir - Restaurant HTML Responsive Template
Updated March 22, 2024 at 11:05am
6
Most recent comment from Jelly Theme:Please keep us updated.
Patrick Meurs
Changing font and colorClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 17, 2024 at 6:31pm
3
Most recent comment from Patrick Meurs:Thank you kindly for your reply,Since I'm building the site for a friend of mine, I'll have to check with him if he feels the necessity to change it. It was more a general inquiry. I'll ...
Patrick Meurs
Blog post text hardly readable in dark modeClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 17, 2024 at 6:28pm
3
Most recent comment from Patrick Meurs:Thank you! Much better now
misslilbit02
Mobile ViewClosed
Muziq - Music Band & Musician Template
Updated March 17, 2024 at 6:19pm
4
Most recent comment from Jelly Theme:Unfortunately, this not possible because of different screen ratios. Also the main slider is in full window mode.
eyeswideshut966
Updating the songs in the playlistClosed
Musize - Music Band & Musician Template
Updated March 15, 2024 at 7:55pm
4
Most recent comment from Jelly Theme:... but nothing besides the hyperlink to support is working.I am not sure what do you mean by this. Could you elaborate? Did you try changing the mp3s with your own?
Patrick Meurs
WPBakery causes critical errorClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 14, 2024 at 10:52am
7
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...