Public Tickets
kepass
Footer menuClosed
Elixir - Restaurant WordPress Theme
Updated February 8, 2023 at 3:59pm
2
Most recent comment from Jelly Theme:Hello,Unfortunately, this is not possible without customizing the code.
Juan Cano
Error in importing pagesClosed
Sonorama - Music Band & Musician WordPress Theme
Updated February 8, 2023 at 3:58pm
12
Most recent comment from Jelly Theme:Tour dates are events: https://grupoliive.cl/wp/wp-admin/edit.php?post_type=events
alienzx10r
Overlay at every clickClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 7, 2023 at 3:28pm
2
Most recent comment from Jelly Theme:Hello,Please update the theme with the one from the attachment. Make sure to clear browser cache.
Tim Pfaff
Version of WPBakery Page Builder too old.Closed
Elixir - Restaurant WordPress Theme
Updated February 3, 2023 at 10:03am
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Byron Gilbert
How to update the Copyright yearClosed
Manson - Creative Agency WordPress Theme
Updated January 23, 2023 at 8:38pm
9
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Nimesh Panchal
Wordpress installation issueClosed
Elixir - Restaurant WordPress Theme
Updated January 18, 2023 at 11:29am
8
Most recent comment from Jelly Theme:All done. Please take a look and let me know.
urdesignteam88
1d4aa855-eca3-4243-a27a-6d028df2634bClosed
Manson - Creative Agency WordPress Theme
Updated January 16, 2023 at 11:03am
8
Most recent comment from Jelly Theme:Please contact ThemeForest about refunds.
Tomislav Rubic
Do I need a theme for this Template?Closed
Marlon - Creative Agency Portfolio HTML Template
Updated January 15, 2023 at 2:48pm
2
Most recent comment from Jelly Theme:Hello,You need this themehttps://themeforest.net/item/marlon-agency-portfolio-wordpress-theme/32269259?s_rank=3Templates cannot be installed.
Gregory Thévenet
WordPress theme not compatible with WordPress 6.1.1thClosed
Elixir - Restaurant WordPress Theme
Updated January 12, 2023 at 10:33am
6
Most recent comment from Jelly Theme:Download the theme from the attachment and install on our final host. It will fix the issue.After installing it, download elixir.WordPress.2022-08-22.xml.zip, unzip it and import the demo data.
Goncalves
Website doesn't work anymore after update php to 8.1, actually php is 7.3Closed
Elixir - Restaurant WordPress Theme
Updated January 8, 2023 at 8:38pm
6
Most recent comment from Jelly Theme:Hello Goncalves,Could you create a new ticket with included wp-admin access, so we can take a look?
Ramona
Removing blogClosed
Berk - Minimal Portfolio WordPress Theme
Updated December 27, 2022 at 1:48pm
4
Most recent comment from Jelly Theme:Please try this code:
.intro-comments {display:none} div#comments {display:none} ul.commentslist {display:none} .page + .section {display:none}
Jeu
Problems installing the themeClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated December 21, 2022 at 10:44am
9
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
device
Revolution Slider speedClosed
Musize - A Vivid Music WordPress Theme
Updated December 20, 2022 at 10:07pm
4
Most recent comment from Jelly Theme:Please go to /musize/assets/js/revolution/main.js, find line 146, change 9000. Make sure to clear browser's cache before checking.More info on Slider Revolution jQuery:https://www.themepunch.com ...
Andreas
Image display - maybe a bug?Closed
Soundlab - Music Band & Musician Template
Updated December 19, 2022 at 11:48am
4
Most recent comment from Jelly Theme:Ah yes, sorry. Go to /styles/main.css and put this code in the end:
@media (max-width: 960px) { .biography .row { flex-direction: column; } .biography .biography-image { height: 880px; margin-left: ...
karlisample
Artist RosterClosed
Dezibel - Music Band & Musician WordPress Theme
Updated December 19, 2022 at 11:43am
12
Most recent comment from Jelly Theme:The image is just an example, so sorry for the resolution. The bigger the better. The image itself is 360x460 https://barneycollins.com.au/wp-content/uploads/2018/01/featured-artist1.jpg?id=378, so ...