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Public Tickets

Nimesh Panchal Wordpress installation issueClosed    Elixir - Restaurant WordPress Theme   Updated January 18, 2023 at 11:29am   8 Most recent comment from Jelly Theme:All done. Please take a look and let me know. urdesignteam88 1d4aa855-eca3-4243-a27a-6d028df2634bClosed Manson - Creative Agency WordPress Theme   Updated January 16, 2023 at 11:03am   8 Most recent comment from Jelly Theme:Please contact ThemeForest about refunds. Tomislav Rubic Do I need a theme for this Template?Closed Marlon - Creative Agency Portfolio HTML Template   Updated January 15, 2023 at 2:48pm   2 Most recent comment from Jelly Theme:Hello,You need this themehttps://themeforest.net/item/marlon-agency-portfolio-wordpress-theme/32269259?s_rank=3Templates cannot be installed. Gregory Thévenet WordPress theme not compatible with WordPress 6.1.1thClosed    Elixir - Restaurant WordPress Theme   Updated January 12, 2023 at 10:33am   6 Most recent comment from Jelly Theme:Download the theme from the attachment and install on our final host. It will fix the issue.After installing it, download elixir.WordPress.2022-08-22.xml.zip, unzip it and import the demo data. Goncalves Website doesn't work anymore after update php to 8.1, actually php is 7.3Closed    Elixir - Restaurant WordPress Theme   Updated January 8, 2023 at 8:38pm   6 Most recent comment from Jelly Theme:Hello Goncalves,Could you create a new ticket with included wp-admin access, so we can take a look? Ramona Removing blogClosed   Berk - Minimal Portfolio WordPress Theme   Updated December 27, 2022 at 1:48pm   4 Most recent comment from Jelly Theme:Please try this code: .intro-comments {display:none} div#comments {display:none} ul.commentslist {display:none} .page + .section {display:none} Jeu Problems installing the themeClosed   Murdock - Barbershop & Hair Salon WordPress Theme   Updated December 21, 2022 at 10:44am   9 Most recent comment from Jelly Theme:Great! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme a ... device Revolution Slider speedClosed Musize - A Vivid Music WordPress Theme   Updated December 20, 2022 at 10:07pm   4 Most recent comment from Jelly Theme:Please go to /musize/assets/js/revolution/main.js, find line 146, change 9000. Make sure to clear browser's cache before checking.More info on Slider Revolution jQuery:https://www.themepunch.com ... Andreas Image display - maybe a bug?Closed   Soundlab - Music Band & Musician Template   Updated December 19, 2022 at 11:48am   4 Most recent comment from Jelly Theme:Ah yes, sorry. Go to /styles/main.css and put this code in the end: @media (max-width: 960px) { .biography .row { flex-direction: column; } .biography .biography-image { height: 880px; margin-left: ... karlisample Artist RosterClosed   Dezibel - Music Band & Musician WordPress Theme   Updated December 19, 2022 at 11:43am   12 Most recent comment from Jelly Theme:The image is just an example, so sorry for the resolution. The bigger the better. The image itself is 360x460 https://barneycollins.com.au/wp-content/uploads/2018/01/featured-artist1.jpg?id=378, so ... indianna4 I cannot change the footerClosed Musize - A Vivid Music WordPress Theme   Updated December 15, 2022 at 2:39pm   2 Most recent comment from Jelly Theme:Hello,Please go to wp-admin > Templates > Saved Templates > Footer Blog Template > Edit > change Copyright Text. indianna4 How do i delete the media player in my headerClosed Musize - A Vivid Music WordPress Theme   Updated December 12, 2022 at 10:12pm   4 Most recent comment from Jelly Theme:No players on my side: see attach.Maybe the website link isn't correct? indianna4 How do i make my website responsive for mobileClosed   Muziq - Music Band & Musician Template   Updated December 11, 2022 at 10:02pm   4 Most recent comment from Jelly Theme:It seems that I misunderstood your request. Do you need to know how to test your website on different resolutions?On Chrome you can try https://developer.chrome.com/docs/devtools/device-mode/ Michael Problem with css fileClosed   Solido - Responsive One Page Multi-Purpose Theme   Updated December 9, 2022 at 11:59am   2 Most recent comment from Jelly Theme:Hello,You purchased Template. If you are trying to install a template, unfortunately, it's not possible. More info:https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the- ... tjdeaver Sidebar Menu Not ResponsiveClosed   Berk - Minimal Portfolio WordPress Theme   Updated December 8, 2022 at 4:50pm   5 Most recent comment from Jelly Theme:All should be working now. Please check with cleared browser cache.