Public Tickets
Trint
Responsive overflowClosed
Musize - A Vivid Music WordPress Theme
Updated December 20, 2021 at 7:09pm
8
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Pae4128
facebook iconClosed
Berk - Minimal Portfolio WordPress Theme
Updated December 19, 2021 at 4:09pm
2
Most recent comment from Jelly Theme:Hello,This does work on my side. See attach.Please make sure that you've also loaded the font correctly: https://fontawesome.com/v4.7/get-started/
Michael Heavner
InstallationClosed
Sonorama - Music Band & Musician WordPress Theme
Updated December 19, 2021 at 4:04pm
6
Most recent comment from Jelly Theme:The issue is that you purchased the template instead of the WordPress theme.You cannot install templates. Dezibel is similar to Soundlab: https://themeforest.net/item/dezibel-music-band-musician-word ...
Joanna
Black ScreenClosed
Muziq - Music Band & Musician WordPress Theme
Updated December 15, 2021 at 10:59am
9
Most recent comment from Jelly Theme:I updated WPBakery plugin. Please check and let me know.Also please note that front-end editing is unavailable. Please edit pages from the back-end.
appinion
Video is not Playing in Mobile Responsive ViewClosed
Marlon - Creative Agency Portfolio HTML Template
Updated December 6, 2021 at 2:58pm
2
Most recent comment from Jelly Theme:Hello,We need to update a js library. Could you send us a FTP access?
pulzefx
Use Soundcloud instead of MP3Closed
Muziq - Music Band & Musician Template
Updated December 6, 2021 at 11:38am
2
Most recent comment from Jelly Theme:Hello,
Unfortunately, our built-in music player only supports local mp3 files.
pulzefx
FIX THE CSS !Closed
Muziq - Music Band & Musician WordPress Theme
Updated December 6, 2021 at 11:37am
4
Most recent comment from Jelly Theme:Hello,Great! Please create a new ticket if you need our help in anything else.
Darchaise
demo pagesClosed
Dezibel - Music Band & Musician WordPress Theme
Updated December 2, 2021 at 7:13pm
2
Most recent comment from Jelly Theme:Hello,Import the file from the archive from the attachment.This is the page you need to check https://trackfactorybeats.com/home/ for the homepage. Previously, you sent me this link...Could you sen ...
annaschiele
#jquery_jplayer_2 and #jp_container_2Closed
Musize - Music Band & Musician Template
Updated December 2, 2021 at 12:16pm
4
Most recent comment from Jelly Theme:Great! Please check and let us know.
Josh Holloway
Plugin ErrorsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated November 30, 2021 at 2:31pm
13
Most recent comment from Jelly Theme:Hello,1. Go to wp-content/themes/dezibel-jellythemes/styles/main.css > find and replace #f62121.2. Could you check now with clear cache?1. Delete the current content and import the file inside of th ...
Denys Hrachov
Tiktok iconClosed
Elixir - Restaurant WordPress Theme
Updated November 19, 2021 at 8:33pm
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
kepass
TranslatePress Language SwitcherClosed
Elixir - Restaurant WordPress Theme
Updated November 18, 2021 at 12:50pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
repulles3
Youtube video BackgroundClosed
Musize - Music Band & Musician Template
Updated November 17, 2021 at 12:18pm
6
Most recent comment from Jelly Theme:Please check now with clear cache.
wewebdesign
Black Screen - Swipe Box - Menu does not workClosed
Muziq - Music Band & Musician WordPress Theme
Updated November 16, 2021 at 5:28pm
4
Most recent comment from Jelly Theme:Please check now with clear cache.
Alfons
Black ScreenClosed
Elixir - Restaurant HTML Responsive Template
Updated November 15, 2021 at 11:19am
5
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...