Public Tickets
kajeprojek
css stylesheet missing troubleshooting did not workClosed
Sonorama - Onepage Music Template
Updated October 8, 2021 at 2:59pm
4
Most recent comment from Jelly Theme:Sonorama is not a theme but a template. You cannot install templates. Please check the guide from ThemeForest.
Silvia Rodriguez Calvo
resize de main imageClosed
Musize - Music Band & Musician Template
Updated October 6, 2021 at 11:19am
4
Most recent comment from Jelly Theme:Unfortunately, you cannot achieve that with Slider Revolution or any other full window slider because mobile and desktop have different screen ratios.
Marie Royer
customize pagesClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated October 4, 2021 at 7:25pm
10
Most recent comment from Jelly Theme:Please go to Themes > Editor > footer.php > comment columns you want like this: see attach.
Imran Khalique
I need a static image to placehold for the video on mobileClosed
Soundlab - Music Band & Musician Template
Updated October 3, 2021 at 9:51pm
2
Most recent comment from Jelly Theme:Hello,Please take a look at https://github.com/pupunzi/jquery.mb.YTPlayer/wiki:
mobileFallbackImage: absolute/path/to/image (string) The path to the fallback image in case of background video on mobi ...
repulles3
PlayerClosed
Musize - Music Band & Musician Template
Updated October 1, 2021 at 11:40am
6
Most recent comment from Jelly Theme:The problem is in this part of playlist.js.
Please change m4a to mp3:https://ticksy_attachments.s3.amazonaws.com/Screenshot%202021-09-05%20at%2013.57.53_772.jpg
chriscastilho
can't import revolution sliderClosed
Marlon - Agency & Portfolio WordPress Theme
Updated September 30, 2021 at 11:48am
7
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
pj Day
Nave menu on individual pagesClosed
Muziq - Music Band & Musician Template
Updated September 30, 2021 at 11:47am
14
Most recent comment from Jelly Theme:Please take a look at this code part. You can find it here http://www.recklessinred.com/wp-admin/theme-editor.php?file=js%2Fmain.js&theme=muziq-jellythemes
Osman
where is the pictureClosed
Marlon - Agency & Portfolio WordPress Theme
Updated September 28, 2021 at 10:19am
14
Most recent comment from Jelly Theme:Please check now.
normanmeyer
contact form doesn't send out mailsClosed
Berk - Minimal & Cool Portfolio Template
Updated September 28, 2021 at 9:43am
2
Most recent comment from Jelly Theme:Hello,Please take a look at this guide https://jellythemes.ticksy.com//article/8964/.Also note that Templates are usually just design, all the php functionality must be added after.
Crazy Création
Dropdown MenuClosed
Murdock - Barbershop & Hair Salon HTML Template
Updated September 26, 2021 at 9:06pm
2
Most recent comment from Jelly Theme:Hello,Unfortunately, only the WordPress theme has this option. Template only allows one level menu.Please use add a Full Menu button http://jellydemos.com/html/murdock/index-menu-full.html to your ...
Andreas
BugClosed
Dezibel - Music Band & Musician WordPress Theme
Updated September 26, 2021 at 8:56pm
6
Most recent comment from Jelly Theme:Please check now with clean cache.
Federica
I'm unable to upload the template kit on WordpressClosed
Muziq - Music Band & Musician WordPress Theme
Updated September 25, 2021 at 2:34pm
8
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
pj Day
Black ScreenClosed
Muziq - Music Band & Musician WordPress Theme
Updated September 23, 2021 at 2:49pm
13
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the The ...
daniel
dezibel slide rev issuesClosed
Dezibel - Music Band & Musician WordPress Theme
Updated September 22, 2021 at 12:36pm
3
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
We are going to install everything and import the demo data.
Furkan Meraloğlu
Using wpgmappityClosed
Elixir - Restaurant HTML Responsive Template
Updated September 20, 2021 at 6:52pm
5
Most recent comment from Jelly Theme:Could you open Developer Console and send us errors: https://developer.chrome.com/docs/devtools/open/