Public Tickets
axelgdesign
Issue with the themeClosed
Elixir - Restaurant WordPress Theme
Updated January 19, 2022 at 10:49am
6
Most recent comment from Jelly Theme:There was an issue with one of included libraries.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would app ...
Robert Reid-Falu
Template InstallationClosed
Soundlab - Music Band & Musician Template
Updated January 18, 2022 at 8:01pm
4
Most recent comment from Jelly Theme:It seems that you are trying to install a template on a WordPress installation even so it's not possible.This WordPress theme looks similar to Soundlab: https://themeforest.net/item/dezibel-musi ...
SailorEudes
QuestionClosed
Elixir - Restaurant WordPress Theme
Updated January 18, 2022 at 11:09am
2
Most recent comment from Jelly Theme:Hello,Our theme doesn't have such functionality. The thing is that this is plugin's field, so you need to check https://es.wordpress.org/plugins/simple-embed-code/ or similar plugin that a ...
SailorEudes
TranslatingClosed
Elixir - Restaurant WordPress Theme
Updated January 13, 2022 at 3:00pm
2
Most recent comment from Jelly Theme:Hello,Please take a look at this translation: https://marcopoloparis.site/wp-admin/admin.php?path=languages%2Floco%2Fthemes%2Fjellythemes-fr_FR.po&bundle=elixir-jellythemes&domain=jellythemes&page=lo ...
SailorEudes
DemoClosed
Elixir - Restaurant WordPress Theme
Updated January 12, 2022 at 1:55pm
8
Most recent comment from Jelly Theme:In the theme you need to change child pages for sections and the main (parent) page for slider, template and so on.
davidbuen
Can not load sample dataClosed
Muziq - Music Band & Musician WordPress Theme
Updated January 11, 2022 at 12:17pm
5
Most recent comment from Jelly Theme:There was an issue with the image import (usually the problem is with the memory limit on the server), so please upload your own.
dizaynvedizaynweb
HiClosed
Marlon - Agency & Portfolio WordPress Theme
Updated January 11, 2022 at 11:05am
2
Most recent comment from Jelly Theme:Hello,Please go to https://themeforest.net/item/marlon-agency-portfolio-wordpress-theme/32269259?s_rank=2 and purchase it.
SEOshala
Manson Agency Template SetupClosed
Manson - Creative Agency HTML Template
Updated January 11, 2022 at 6:25am
3
Most recent comment from SEOshala:Here I have write an article for this check our my article submission sites This might help you to better understanding
Kapil
Player not working in apple devices(in safari)Closed
Musize - Music Band & Musician Template
Updated January 6, 2022 at 2:56pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Trint
First playklist track on pauseClosed
Musize - Music Band & Musician Template
Updated December 27, 2021 at 11:06am
6
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
laluma
theme doesn't display properlyClosed
Musize - Music Band & Musician Template
Updated December 21, 2021 at 5:42pm
9
Most recent comment from Jelly Theme:Please check now.
Paulo Amorim
Site load error in back and front officeClosed
Elixir - Restaurant WordPress Theme
Updated December 21, 2021 at 5:13pm
6
Most recent comment from Jelly Theme:Could you send us screenshots? Are referring to this page: https://casadadizima.com/
Trint
Responsive overflowClosed
Musize - A Vivid Music WordPress Theme
Updated December 20, 2021 at 7:09pm
8
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Pae4128
facebook iconClosed
Berk - Minimal Portfolio WordPress Theme
Updated December 19, 2021 at 4:09pm
2
Most recent comment from Jelly Theme:Hello,This does work on my side. See attach.Please make sure that you've also loaded the font correctly: https://fontawesome.com/v4.7/get-started/
Michael Heavner
InstallationClosed
Sonorama - Music Band & Musician WordPress Theme
Updated December 19, 2021 at 4:04pm
6
Most recent comment from Jelly Theme:The issue is that you purchased the template instead of the WordPress theme.You cannot install templates. Dezibel is similar to Soundlab: https://themeforest.net/item/dezibel-music-band-musician-word ...