Public Tickets
Joanna
Black ScreenClosed
Muziq - Music Band & Musician WordPress Theme
Updated December 15, 2021 at 10:59am
9
Most recent comment from Jelly Theme:I updated WPBakery plugin. Please check and let me know.Also please note that front-end editing is unavailable. Please edit pages from the back-end.
appinion
Video is not Playing in Mobile Responsive ViewClosed
Marlon - Creative Agency Portfolio HTML Template
Updated December 6, 2021 at 2:58pm
2
Most recent comment from Jelly Theme:Hello,We need to update a js library. Could you send us a FTP access?
pulzefx
Use Soundcloud instead of MP3Closed
Muziq - Music Band & Musician Template
Updated December 6, 2021 at 11:38am
2
Most recent comment from Jelly Theme:Hello,
Unfortunately, our built-in music player only supports local mp3 files.
pulzefx
FIX THE CSS !Closed
Muziq - Music Band & Musician WordPress Theme
Updated December 6, 2021 at 11:37am
4
Most recent comment from Jelly Theme:Hello,Great! Please create a new ticket if you need our help in anything else.
Darchaise
demo pagesClosed
Dezibel - Music Band & Musician WordPress Theme
Updated December 2, 2021 at 7:13pm
2
Most recent comment from Jelly Theme:Hello,Import the file from the archive from the attachment.This is the page you need to check https://trackfactorybeats.com/home/ for the homepage. Previously, you sent me this link...Could you sen ...
annaschiele
#jquery_jplayer_2 and #jp_container_2Closed
Musize - Music Band & Musician Template
Updated December 2, 2021 at 12:16pm
4
Most recent comment from Jelly Theme:Great! Please check and let us know.
Josh Holloway
Plugin ErrorsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated November 30, 2021 at 2:31pm
13
Most recent comment from Jelly Theme:Hello,1. Go to wp-content/themes/dezibel-jellythemes/styles/main.css > find and replace #f62121.2. Could you check now with clear cache?1. Delete the current content and import the file inside of th ...
Denys Hrachov
Tiktok iconClosed
Elixir - Restaurant WordPress Theme
Updated November 19, 2021 at 8:33pm
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
kepass
TranslatePress Language SwitcherClosed
Elixir - Restaurant WordPress Theme
Updated November 18, 2021 at 12:50pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
repulles3
Youtube video BackgroundClosed
Musize - Music Band & Musician Template
Updated November 17, 2021 at 12:18pm
6
Most recent comment from Jelly Theme:Please check now with clear cache.
wewebdesign
Black Screen - Swipe Box - Menu does not workClosed
Muziq - Music Band & Musician WordPress Theme
Updated November 16, 2021 at 5:28pm
4
Most recent comment from Jelly Theme:Please check now with clear cache.
Alfons
Black ScreenClosed
Elixir - Restaurant HTML Responsive Template
Updated November 15, 2021 at 11:19am
5
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
marc
smartphone responsiveClosed
Marlon - Agency & Portfolio WordPress Theme
Updated November 12, 2021 at 12:01pm
7
Most recent comment from Jelly Theme:Seems to be working fine. Could you try checking it in incognito mode? Maybe there is a cache issue?
marc
DEMO PAGESClosed
Marlon - Agency & Portfolio WordPress Theme
Updated November 11, 2021 at 10:52am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
whyimnobody
Missing asset filesClosed
Musize - Music Band & Musician Template
Updated November 8, 2021 at 11:50am
2
Most recent comment from Jelly Theme:Hello,Could you tell us more? Please send us a couple of examples of such files.