Public Tickets
Luca Barbazza
news sectionClosed
Sonorama - Onepage Music Template
Updated August 9, 2021 at 10:23am
11
Most recent comment from Jelly Theme:Please check with clean cache.
caiom7
Change the music of index playerClosed
Musize - Music Band & Musician Template
Updated July 30, 2021 at 3:41pm
2
Most recent comment from Jelly Theme:Hello,They seem centred on my side. Could you send us a screenshot?
Pasquale
visual composer updateClosed
Elixir - Restaurant WordPress Theme
Updated July 30, 2021 at 8:44am
2
Most recent comment from Jelly Theme:Hello,Here's the latest version of WPBakery.
guillermosegovia
Query HelpClosed
Muziq - Music Band & Musician Template
Updated July 29, 2021 at 11:20am
2
Most recent comment from Jelly Theme:Hello,Unfortunately, we unable to help with customization requests since ThemeForest's support subscription doesn't support it.
miltonjeffrey1
Navigation stopped working with WP updateClosed
Elixir - Restaurant WordPress Theme
Updated July 26, 2021 at 7:08pm
10
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Neomi
Pictures qualityClosed
Elixir - Restaurant HTML Responsive Template
Updated July 26, 2021 at 2:00pm
2
Most recent comment from Jelly Theme:Hello,Everything is correct. Images that are included are for demonstration purposes only.Please replace them with yours images.
kepass
alignmentClosed
Elixir - Restaurant WordPress Theme
Updated July 21, 2021 at 10:00pm
2
Most recent comment from Jelly Theme:Hello,I cannot access your site with this login info https://jellythemes.ticksy.com/ticket/2774717/#comment-14643408Could you check?
Le Trendy
Fatal error: Unparenthesized `a ? b : c ? d : e` is not supportedClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated July 12, 2021 at 1:09pm
6
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
kepass
error message on backend accessClosed
Elixir - Restaurant WordPress Theme
Updated July 7, 2021 at 4:58pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
We are going to fix everything quick.
Carlos
Error importing sample dataClosed
Muziq - Music Band & Musician WordPress Theme
Updated July 7, 2021 at 8:45am
8
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Ralph McDonald Jr
Black screenClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 1, 2021 at 11:09pm
5
Most recent comment from Jelly Theme:Hello,Please create a new ticket with included login info so we can fix this.
AA
need to collapse dropdown on clickClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 28, 2021 at 8:16am
3
Most recent comment from Jelly Theme:Hello,Are you using a template or a theme? Could you also send us a link to the website?
Kabhutsu
Is Musize WordPress compatible?Closed
Musize - Music Band & Musician Template
Updated June 22, 2021 at 8:37am
2
Most recent comment from Jelly Theme:Hello,Musize is a template you cannot install on WordPress.
rvanrose
wordpress installation failsClosed
Soundlab - Music Band & Musician Template
Updated June 21, 2021 at 11:34pm
5
Most recent comment from Kabhutsu:So are your themes installable on WordPress?
guillermosegovia
QueryClosed
Musize - Music Band & Musician Template
Updated June 15, 2021 at 9:32pm
2
Most recent comment from Jelly Theme:Hello,Please check the template documentation. Download it from ThemeForest > Account > Downloads > All Files & Documentation.If you visualize the site in google chrome browsing from ceular you will ...