Public Tickets
Adrien chicot
demo file missingClosed
Sonorama - Music Band & Musician WordPress Theme
Updated April 21, 2022 at 10:08am
7
Most recent comment from Jelly Theme:The file is in attachment.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could ple ...
Monika L
Add Logo to Navigation BarClosed
Marlon - Agency & Portfolio WordPress Theme
Updated April 20, 2022 at 9:48am
3
Most recent comment from Jelly Theme:Hello,Great! Please create a new ticket if you need our help in anything else.
n8s7tt3r
I cant import demo data failed files missing and 504 time out.!!!!Closed
Musize - A Vivid Music WordPress Theme
Updated April 20, 2022 at 9:37am
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
We are going to fix this ASAP.
wearefirstframe
Event dateClosed
Musize - A Vivid Music WordPress Theme
Updated April 18, 2022 at 11:14pm
4
Most recent comment from Jelly Theme:Please check now with cleared cache.
Jamie
Woocommerce shopClosed
Musize - A Vivid Music WordPress Theme
Updated April 17, 2022 at 11:38am
4
Most recent comment from Jelly Theme:Please add this code to Appearance > Customize > Additional CSS:
.woocommerce .col2-set .col-1, .woocommerce-page .col2-set .col-1 {flex: auto;max-width: none;} .woocommerce .col2-set .col-2, .woocom ...
wearefirstframe
WoocommerceClosed
Musize - A Vivid Music WordPress Theme
Updated April 17, 2022 at 11:33am
2
Most recent comment from Jelly Theme:Hello,
Please try adding this code to Appearance > Customize > Additional CSS or at the end of style.css:
body.custom-background.woocommerce-cart .blog-page { background-color: white !important; }
b ...
Boubacar Fakoly
Error when I active Kirki Customizer FrameworkClosed
Musize - Music Band & Musician Template
Updated April 12, 2022 at 9:55am
14
Most recent comment from Boubacar Fakoly:It's done !! Thank
ibrahimaadlani
Visual composer not showing elementsClosed
Elixir - Restaurant WordPress Theme
Updated April 6, 2022 at 1:05pm
10
Most recent comment from Jelly Theme:Great! Please keep us updated.
frigo
bakeryClosed
EPIC - Responsive Multi-Purpose Theme
Updated April 5, 2022 at 3:05pm
1
Most recent comment from frigo:ciao
olivier1995
Video is slowClosed
Musize - Music Band & Musician Template
Updated March 27, 2022 at 10:06pm
6
Most recent comment from Jelly Theme:Please check now with manually cleared browser cache.
marc
Picture Ratio / Mobile columnsClosed
Marlon - Agency & Portfolio WordPress Theme
Updated March 27, 2022 at 9:27pm
7
Most recent comment from Jelly Theme:Everything seems fine with image sizes. See attach.Could you show similar screenshot: https://developer.chrome.com/docs/devtools/network/#load?
caperegmbh
Blog pageClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 25, 2022 at 10:33am
2
Most recent comment from Jelly Theme:Hello,Create a new page, go to Settings > Reading > select Your homepage displays - A static page (select below): Posts page.Blog header can be changed in Dezibel Options.
Russell Alexander
CaptchaClosed
Muziq - Music Band & Musician Template
Updated March 20, 2022 at 9:03pm
2
Most recent comment from Jelly Theme:Hello,Unfortunately, we unable to help with such customizations.Please take a look at https://bootstrapious.com/p/bootstrap-recaptcha or https://stackoverflow.com/questions/36914450/php-form-google- ...
adispain1
Visual Composer activationClosed
Elixir - Restaurant WordPress Theme
Updated March 20, 2022 at 3:23pm
2
Most recent comment from Jelly Theme:Hello,ThemeForest doesn't allow authors to include activation codes with bundled plugins.The thing is that you don't need to activate anything in order for it to work.
jazzmo
unexpected white right marginClosed
Musize - Music Band & Musician Template
Updated March 16, 2022 at 11:55pm
16
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...