Public Tickets
Carl
WoocommerceClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 27, 2022 at 10:13am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Carl
BrokenClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 18, 2022 at 9:32pm
6
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
4paricio
I can´t found berk-theme-sample-option.xmlClosed
Berk - Minimal & Cool Portfolio Template
Updated June 17, 2022 at 8:25am
4
Most recent comment from Jelly Theme:We will import the demo of your choice. Please select one http://preview.themeforest.net/item/berk-minimal-portfolio-wordpress-theme/full_screen_preview/20206915 and let us know which one do you lik ...
Anthony Scott
Banner responsive messing upClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 17, 2022 at 8:19am
4
Most recent comment from Jelly Theme:Could you send us a screenshot?You can use your Chrome browser: https://developer.chrome.com/docs/devtools/device-mode/#type
Eduard
geld zurückClosed
Sonorama - Onepage Music Template
Updated June 16, 2022 at 8:03pm
24
Most recent comment from Jelly Theme:Please check now with cleared browser cache.
Jonathan
The discography section does not display informationClosed
Soundlab - Music Band & Musician Template
Updated June 16, 2022 at 7:43pm
8
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Anthony Scott
Change buy album button text & spotify / links below that textClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 16, 2022 at 10:34am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Joshua Howe
Extra White SpaceClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 10, 2022 at 9:32am
4
Most recent comment from Jelly Theme:Footer should work now. Please check and let me know.
andreenov87
import slideshow deomClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 8, 2022 at 9:39am
8
Most recent comment from Jelly Theme:Just go to Edit "Home" page, scroll to #about section.Please check and let us know if it different on your side.
Reginald
My Theme after clearing my last issue dont look like the demoClosed
Musize - Music Band & Musician Template
Updated June 2, 2022 at 11:36am
2
Most recent comment from Jelly Theme:Hello,Could you please send us ftp login/password/url to your website as a private message?
There is an issue with fatal error.
jan Andree
broken themeClosed
Dezibel - Music Band & Musician WordPress Theme
Updated May 30, 2022 at 6:37pm
9
Most recent comment from Jelly Theme:Please go to https://strobetek.com/wp-admin/admin.php?page=jellythemes_options&tab=1 > add your social links and also Footer Contact Block.
Tomas Kucera
Error after installationClosed
Elixir - Restaurant WordPress Theme
Updated May 26, 2022 at 6:55pm
6
Most recent comment from Jelly Theme:Great! Just contact your hosting provider. They will fix it.Please keep us updated.
DanielUlysses
How to change the font sizes on the Slider RevolutionClosed
Baume - Restaurant HTML Template
Updated May 13, 2022 at 9:27am
4
Most recent comment from Jelly Theme:Could you send me a link to your website?
jose maria
instalación del themeClosed
Elixir - Restaurant WordPress Theme
Updated May 12, 2022 at 5:56pm
4
Most recent comment from Jelly Theme:Please check now with cleared browser cache.The thing is that landing page isn't available, only themes: Elegant, American, Italian, Asian.
joe mastronunzio
Executable Set-up file is missingClosed
Musize - Music Band & Musician Template
Updated May 12, 2022 at 7:45am
4
Most recent comment from Jelly Theme:Please contact ThemeForest for a refund.