Public Tickets
kepass
Contact form not workingClosed
Elixir - Restaurant WordPress Theme
Updated May 11, 2022 at 1:51pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
EBconseils
Slider révolution & image importClosed
Marlon - Agency & Portfolio WordPress Theme
Updated May 10, 2022 at 10:13am
4
Most recent comment from Jelly Theme:I've tried to import media multiple times, but it always breaks. In most cases the issue is with lack of memory limit.But the slider is imported so please import your own images and assign them t ...
luchoyyo
don't work plugin MusizeClosed
Musize - A Vivid Music WordPress Theme
Updated May 10, 2022 at 4:54am
1
Most recent comment from luchoyyo:don't work plugin Musize in Elementor,
Tim
Autoplay for video?Closed
Sonorama - Onepage Music Template
Updated May 9, 2022 at 7:22pm
2
Most recent comment from Jelly Theme:Hello,1. Please take a look at https://github.com/pupunzi/jquery.mb.YTPlayer/wiki > autoplay. Open index.html, find line 111, set mute to true.2. This requires a customization we cannot provide, I a ...
Cosmin Manole
Adding the Theme to GoDaddy - hosted WordpressClosed
EPIC - Responsive Multi-Purpose Theme
Updated May 4, 2022 at 9:48am
4
Most recent comment from Jelly Theme:Please follow this guide: https://www.templatemonster.com/help/how-to-install-template-to-the-live-server.htmlBasically, you need to just upload it to a server, extract the archive and that's ab ...
Albena
Marlon theme issuesClosed
Marlon - Agency & Portfolio WordPress Theme
Updated May 2, 2022 at 9:25pm
5
Most recent comment from Jelly Theme:Hello,The way Elementor works is that you can have two page contents: one created with Elementor, other - the regular way with WordPress. By default you shouldn't use Elementor, since we designed ...
Angelique
Problem fontsClosed
Elixir - Restaurant HTML Responsive Template
Updated April 29, 2022 at 8:56am
2
Most recent comment from Jelly Theme:Hello,Could you send us a screenshot of the issue?The font seems to be loaded correctly.
asanvica
Diferentes ProblemasClosed
Musize - A Vivid Music WordPress Theme
Updated April 26, 2022 at 9:38am
2
Most recent comment from Jelly Theme:Hello,We are sorry for issues caused. Please take a look at the other ticket. The issue should be fixed now.
Nikola Lekic
ProblemsClosed
Elixir - Restaurant WordPress Theme
Updated April 22, 2022 at 1:59pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
We are going to fix everything.
Adrien chicot
demo file missingClosed
Sonorama - Music Band & Musician WordPress Theme
Updated April 21, 2022 at 10:08am
7
Most recent comment from Jelly Theme:The file is in attachment.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could ple ...
Monika L
Add Logo to Navigation BarClosed
Marlon - Agency & Portfolio WordPress Theme
Updated April 20, 2022 at 9:48am
3
Most recent comment from Jelly Theme:Hello,Great! Please create a new ticket if you need our help in anything else.
n8s7tt3r
I cant import demo data failed files missing and 504 time out.!!!!Closed
Musize - A Vivid Music WordPress Theme
Updated April 20, 2022 at 9:37am
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
We are going to fix this ASAP.
wearefirstframe
Event dateClosed
Musize - A Vivid Music WordPress Theme
Updated April 18, 2022 at 11:14pm
4
Most recent comment from Jelly Theme:Please check now with cleared cache.
Jamie
Woocommerce shopClosed
Musize - A Vivid Music WordPress Theme
Updated April 17, 2022 at 11:38am
4
Most recent comment from Jelly Theme:Please add this code to Appearance > Customize > Additional CSS:
.woocommerce .col2-set .col-1, .woocommerce-page .col2-set .col-1 {flex: auto;max-width: none;} .woocommerce .col2-set .col-2, .woocom ...
wearefirstframe
WoocommerceClosed
Musize - A Vivid Music WordPress Theme
Updated April 17, 2022 at 11:33am
2
Most recent comment from Jelly Theme:Hello,
Please try adding this code to Appearance > Customize > Additional CSS or at the end of style.css:
body.custom-background.woocommerce-cart .blog-page { background-color: white !important; }
b ...