Public Tickets
Albena
Marlon theme issuesClosed
Marlon - Agency & Portfolio WordPress Theme
Updated May 2, 2022 at 9:25pm
5
Most recent comment from Jelly Theme:Hello,The way Elementor works is that you can have two page contents: one created with Elementor, other - the regular way with WordPress. By default you shouldn't use Elementor, since we designed ...
Angelique
Problem fontsClosed
Elixir - Restaurant HTML Responsive Template
Updated April 29, 2022 at 8:56am
2
Most recent comment from Jelly Theme:Hello,Could you send us a screenshot of the issue?The font seems to be loaded correctly.
asanvica
Diferentes ProblemasClosed
Musize - A Vivid Music WordPress Theme
Updated April 26, 2022 at 9:38am
2
Most recent comment from Jelly Theme:Hello,We are sorry for issues caused. Please take a look at the other ticket. The issue should be fixed now.
Nikola Lekic
ProblemsClosed
Elixir - Restaurant WordPress Theme
Updated April 22, 2022 at 1:59pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
We are going to fix everything.
Adrien chicot
demo file missingClosed
Sonorama - Music Band & Musician WordPress Theme
Updated April 21, 2022 at 10:08am
7
Most recent comment from Jelly Theme:The file is in attachment.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could ple ...
Monika L
Add Logo to Navigation BarClosed
Marlon - Agency & Portfolio WordPress Theme
Updated April 20, 2022 at 9:48am
3
Most recent comment from Jelly Theme:Hello,Great! Please create a new ticket if you need our help in anything else.
n8s7tt3r
I cant import demo data failed files missing and 504 time out.!!!!Closed
Musize - A Vivid Music WordPress Theme
Updated April 20, 2022 at 9:37am
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
We are going to fix this ASAP.
wearefirstframe
Event dateClosed
Musize - A Vivid Music WordPress Theme
Updated April 18, 2022 at 11:14pm
4
Most recent comment from Jelly Theme:Please check now with cleared cache.
Jamie
Woocommerce shopClosed
Musize - A Vivid Music WordPress Theme
Updated April 17, 2022 at 11:38am
4
Most recent comment from Jelly Theme:Please add this code to Appearance > Customize > Additional CSS:
.woocommerce .col2-set .col-1, .woocommerce-page .col2-set .col-1 {flex: auto;max-width: none;} .woocommerce .col2-set .col-2, .woocom ...
wearefirstframe
WoocommerceClosed
Musize - A Vivid Music WordPress Theme
Updated April 17, 2022 at 11:33am
2
Most recent comment from Jelly Theme:Hello,
Please try adding this code to Appearance > Customize > Additional CSS or at the end of style.css:
body.custom-background.woocommerce-cart .blog-page { background-color: white !important; }
b ...
Boubacar Fakoly
Error when I active Kirki Customizer FrameworkClosed
Musize - Music Band & Musician Template
Updated April 12, 2022 at 9:55am
14
Most recent comment from Boubacar Fakoly:It's done !! Thank
ibrahimaadlani
Visual composer not showing elementsClosed
Elixir - Restaurant WordPress Theme
Updated April 6, 2022 at 1:05pm
10
Most recent comment from Jelly Theme:Great! Please keep us updated.
frigo
bakeryClosed
EPIC - Responsive Multi-Purpose Theme
Updated April 5, 2022 at 3:05pm
1
Most recent comment from frigo:ciao
olivier1995
Video is slowClosed
Musize - Music Band & Musician Template
Updated March 27, 2022 at 10:06pm
6
Most recent comment from Jelly Theme:Please check now with manually cleared browser cache.
marc
Picture Ratio / Mobile columnsClosed
Marlon - Agency & Portfolio WordPress Theme
Updated March 27, 2022 at 9:27pm
7
Most recent comment from Jelly Theme:Everything seems fine with image sizes. See attach.Could you show similar screenshot: https://developer.chrome.com/docs/devtools/network/#load?