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Public Tickets

marc smartphone responsiveClosed Marlon - Agency & Portfolio WordPress Theme   Updated November 12, 2021 at 12:01pm   7 Most recent comment from Jelly Theme:Seems to be working fine. Could you try checking it in incognito mode? Maybe there is a cache issue? marc DEMO PAGESClosed Marlon - Agency & Portfolio WordPress Theme   Updated November 11, 2021 at 10:52am   4 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else. whyimnobody Missing asset filesClosed Musize - Music Band & Musician Template   Updated November 8, 2021 at 11:50am   2 Most recent comment from Jelly Theme:Hello,Could you tell us more? Please send us a couple of examples of such files. VALENTINA Cannot installClosed   Muziq - Music Band & Musician WordPress Theme   Updated November 7, 2021 at 2:05pm   2 Most recent comment from Jelly Theme:Hello,Please take a look at https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error sansani cannot install demoClosed    Elixir - Restaurant WordPress Theme   Updated October 28, 2021 at 10:18pm   2 Most recent comment from Jelly Theme:Hello,Please check now with clean cache. Make sure to load and assign your own Slider Images: https://www.primaepoiristorante.it/wp-admin/post.php?post=191&action=edit pixelsmllc see the mentioned link file is missing in my purchased folderClosed   Manson - Creative Agency HTML Template   Updated October 28, 2021 at 2:44pm   16 Most recent comment from Jelly Theme:Great! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme a ... Joedaki theme not wirking after WP UpdateClosed    Elixir - Restaurant WordPress Theme   Updated October 26, 2021 at 4:13pm   7 Most recent comment from Jelly Theme:Could you check now with clear browser cache? richard wordpress themeClosed Musize - Music Band & Musician Template   Updated October 21, 2021 at 6:36pm   2 Most recent comment from Jelly Theme:Hello,Unfortunately, you cannot install templates, only WordPress themes. Please take a look at https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-er ... Brigitte Slider RevolutionClosed Manson - Creative Agency WordPress Theme   Updated October 21, 2021 at 1:25pm   2 Most recent comment from Jelly Theme:Hello,Could you deactivate WP_DEBUG? Or use: define('WP_DEBUG', true); define('WP_DEBUG_LOG', true); define('WP_DEBUG_DISPLAY', false); soulbanerock Black screenClosed   Muziq - Music Band & Musician WordPress Theme   Updated October 20, 2021 at 6:04pm   8 Most recent comment from Jelly Theme:Great! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme a ... Sabrina Marroquin Godina My theme is not workingClosed   Elixir - Restaurant HTML Responsive Template   Updated October 18, 2021 at 7:11pm   2 Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message? We are going to fix everything quick! UmojaSounds ErrorClosed   Dezibel - Music Band & Musician WordPress Theme   Updated October 18, 2021 at 2:40pm   6 Most recent comment from Jelly Theme:Perfect! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme ... emiliano categories on discograpyClosed   Dezibel - Music Band & Musician WordPress Theme   Updated October 18, 2021 at 11:12am   2 Most recent comment from Jelly Theme:Hello,Unfortunately, no. Oleksii Yarmarkin Where can I find instructions for installing a templateClosed   Dezibel - Music Band & Musician WordPress Theme   Updated October 16, 2021 at 7:05pm   8 Most recent comment from Jelly Theme:Hello UmojaSounds,I've answered in your ticket. Could you check? Marie Royer ResponsiveClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated October 13, 2021 at 2:25pm   4 Most recent comment from Jelly Theme:Ah yes, sorry. Please add this code to Appearance > Customize > Additional CSS: @media (max-width: 992px) { .features div[class*="col-"] {min-height: 100px !important;} }