Public Tickets
Denys Hrachov
Tiktok iconClosed
Elixir - Restaurant WordPress Theme
Updated November 19, 2021 at 8:33pm
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
kepass
TranslatePress Language SwitcherClosed
Elixir - Restaurant WordPress Theme
Updated November 18, 2021 at 12:50pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
repulles3
Youtube video BackgroundClosed
Musize - Music Band & Musician Template
Updated November 17, 2021 at 12:18pm
6
Most recent comment from Jelly Theme:Please check now with clear cache.
wewebdesign
Black Screen - Swipe Box - Menu does not workClosed
Muziq - Music Band & Musician WordPress Theme
Updated November 16, 2021 at 5:28pm
4
Most recent comment from Jelly Theme:Please check now with clear cache.
Alfons
Black ScreenClosed
Elixir - Restaurant HTML Responsive Template
Updated November 15, 2021 at 11:19am
5
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
marc
smartphone responsiveClosed
Marlon - Agency & Portfolio WordPress Theme
Updated November 12, 2021 at 12:01pm
7
Most recent comment from Jelly Theme:Seems to be working fine. Could you try checking it in incognito mode? Maybe there is a cache issue?
marc
DEMO PAGESClosed
Marlon - Agency & Portfolio WordPress Theme
Updated November 11, 2021 at 10:52am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
whyimnobody
Missing asset filesClosed
Musize - Music Band & Musician Template
Updated November 8, 2021 at 11:50am
2
Most recent comment from Jelly Theme:Hello,Could you tell us more? Please send us a couple of examples of such files.
VALENTINA
Cannot installClosed
Muziq - Music Band & Musician WordPress Theme
Updated November 7, 2021 at 2:05pm
2
Most recent comment from Jelly Theme:Hello,Please take a look at https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
sansani
cannot install demoClosed
Elixir - Restaurant WordPress Theme
Updated October 28, 2021 at 10:18pm
2
Most recent comment from Jelly Theme:Hello,Please check now with clean cache. Make sure to load and assign your own Slider Images: https://www.primaepoiristorante.it/wp-admin/post.php?post=191&action=edit
pixelsmllc
see the mentioned link file is missing in my purchased folderClosed
Manson - Creative Agency HTML Template
Updated October 28, 2021 at 2:44pm
16
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Joedaki
theme not wirking after WP UpdateClosed
Elixir - Restaurant WordPress Theme
Updated October 26, 2021 at 4:13pm
7
Most recent comment from Jelly Theme:Could you check now with clear browser cache?
richard
wordpress themeClosed
Musize - Music Band & Musician Template
Updated October 21, 2021 at 6:36pm
2
Most recent comment from Jelly Theme:Hello,Unfortunately, you cannot install templates, only WordPress themes. Please take a look at https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-er ...
Brigitte
Slider RevolutionClosed
Manson - Creative Agency WordPress Theme
Updated October 21, 2021 at 1:25pm
2
Most recent comment from Jelly Theme:Hello,Could you deactivate WP_DEBUG? Or use:
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
soulbanerock
Black screenClosed
Muziq - Music Band & Musician WordPress Theme
Updated October 20, 2021 at 6:04pm
8
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...