Public Tickets
kepass
error message on backend accessClosed
Elixir - Restaurant WordPress Theme
Updated July 7, 2021 at 4:58pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
We are going to fix everything quick.
Carlos
Error importing sample dataClosed
Muziq - Music Band & Musician WordPress Theme
Updated July 7, 2021 at 8:45am
8
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Ralph McDonald Jr
Black screenClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 1, 2021 at 11:09pm
5
Most recent comment from Jelly Theme:Hello,Please create a new ticket with included login info so we can fix this.
AA
need to collapse dropdown on clickClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 28, 2021 at 8:16am
3
Most recent comment from Jelly Theme:Hello,Are you using a template or a theme? Could you also send us a link to the website?
Kabhutsu
Is Musize WordPress compatible?Closed
Musize - Music Band & Musician Template
Updated June 22, 2021 at 8:37am
2
Most recent comment from Jelly Theme:Hello,Musize is a template you cannot install on WordPress.
rvanrose
wordpress installation failsClosed
Soundlab - Music Band & Musician Template
Updated June 21, 2021 at 11:34pm
5
Most recent comment from Kabhutsu:So are your themes installable on WordPress?
guillermosegovia
QueryClosed
Musize - Music Band & Musician Template
Updated June 15, 2021 at 9:32pm
2
Most recent comment from Jelly Theme:Hello,Please check the template documentation. Download it from ThemeForest > Account > Downloads > All Files & Documentation.If you visualize the site in google chrome browsing from ceular you will ...
dl lee
unpackingClosed
Muziq - Music Band & Musician WordPress Theme
Updated June 15, 2021 at 8:53am
2
Most recent comment from Jelly Theme:Hello,Please check https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Lauric
CHANGEMENTClosed
Elixir - Restaurant WordPress Theme
Updated June 9, 2021 at 7:48pm
2
Most recent comment from Jelly Theme:HelloCould you please send us wp-admin login/password and website url as a private message?
I need to check Edit page.
lynnsmir Smirensky
drop down menuClosed
Rebirth - Freelance & Agency Portfolio Template
Updated June 4, 2021 at 2:51am
5
Most recent comment from lynnsmir Smirensky:You can close it. Thanks.
kastro92
Importing XMLClosed
Elixir - Restaurant WordPress Theme
Updated May 30, 2021 at 12:34pm
10
Most recent comment from Jelly Theme:Please make sure to clean your browser cache.
Ralph McDonald Jr
album IDClosed
Dezibel - Music Band & Musician WordPress Theme
Updated May 28, 2021 at 8:53am
4
Most recent comment from Jelly Theme:Perfect!I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Ralph McDonald Jr
black screen pop upClosed
Dezibel - Music Band & Musician WordPress Theme
Updated May 26, 2021 at 8:02am
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
fishmultimedia Fisher
Uploading themeClosed
Elixir - Restaurant WordPress Theme
Updated May 25, 2021 at 7:21pm
28
Most recent comment from Jelly Theme:Hello,Login info stopped working. Could you check?
Gian luigi staffa
update wordpress 5.6Closed
Elixir - Restaurant WordPress Theme
Updated May 24, 2021 at 9:00am
4
Most recent comment from Jelly Theme:Please check now with clean cache.