Public Tickets
Ralph McDonald Jr
black screen pop upClosed
Dezibel - Music Band & Musician WordPress Theme
Updated May 26, 2021 at 8:02am
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
fishmultimedia Fisher
Uploading themeClosed
Elixir - Restaurant WordPress Theme
Updated May 25, 2021 at 7:21pm
28
Most recent comment from Jelly Theme:Hello,Login info stopped working. Could you check?
Gian luigi staffa
update wordpress 5.6Closed
Elixir - Restaurant WordPress Theme
Updated May 24, 2021 at 9:00am
4
Most recent comment from Jelly Theme:Please check now with clean cache.
Matteo
Wordpress 5.6.1Closed
Dezibel - Music Band & Musician WordPress Theme
Updated May 23, 2021 at 9:13pm
6
Most recent comment from Jelly Theme:Hello Gian luigi,Could you create a separate ticket with included login/pass so we can fix this quick?
dimitrakilakou
Footer informationClosed
Elixir - Restaurant WordPress Theme
Updated May 17, 2021 at 6:15pm
2
Most recent comment from Jelly Theme:Hello,Please go to footer.php and add your text to .
Wally Lockard
RefundClosed
Muziq - Music Band & Musician Template
Updated May 4, 2021 at 9:08am
2
Most recent comment from Jelly Theme:Hello,Please contact ThemeForest about refunds.
dimitrakilakou
Cannot configure contact formClosed
Elixir - Restaurant WordPress Theme
Updated May 3, 2021 at 9:02am
11
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Freek
Main menu is all red instead of dynamicClosed
Dezibel - Music Band & Musician WordPress Theme
Updated May 2, 2021 at 8:57pm
4
Most recent comment from Jelly Theme:Hello,Perfect! If you need more help please create a new ticket.
Genesis Solis
contact form setupClosed
Berk - Minimal & Cool Portfolio Template
Updated April 29, 2021 at 9:32am
16
Most recent comment from Jelly Theme:I am sorry, but we need to check the code. Could you upload it to some free online hosting and send us FTP?
kalmanp
black screen popup bugClosed
Muziq - Music Band & Musician Template
Updated April 29, 2021 at 9:24am
4
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Fayete-Fayala Bertino
Logo appartition TroubleClosed
Manson - Creative Agency HTML Template
Updated April 28, 2021 at 5:36pm
5
Most recent comment from Jelly Theme:It says that login info isn't correct.It seems that the problem is in this error:Cross-Origin Read Blocking (CORB) blocked cross-origin response https://www.rosettichefs.com/ with MIME type text/ ...
Marian
plugins activate errorClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 28, 2021 at 9:41am
4
Most recent comment from Jelly Theme:Hello Dinbiweb,Please create a separate ticket with included login info.
Matthew Fogarty
Visual composer not showing elementsClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated April 27, 2021 at 8:40am
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?Please also try updating WPBakery with the one from the attachment.
HamiRecords
License for Elementor & SliderClosed
Manson - Creative Agency WordPress Theme
Updated April 25, 2021 at 9:23pm
13
Most recent comment from Jelly Theme:the navigation above does not work .. does not want to reload the page, it is only the case when I am on the...It seems that you need to assign a separate menu. See attach. 1.i want to a full width th ...
Juan Najar
Problems with installationClosed
Elixir - Restaurant WordPress Theme
Updated April 22, 2021 at 8:49am
19
Most recent comment from Jelly Theme:Unfortunately, menu items don't support images. Please let us know if you need anything else.