Public Tickets
Byron Gilbert
How to set up theme to look like the demoClosed
Manson - Creative Agency HTML Template
Updated August 11, 2021 at 2:42pm
65
Most recent comment from Jelly Theme:Dropdown menu should be fixed now. Please check with clean cache and let me know.About the line. Could you name the resolution in which you see the problem?
LUIS CARLOS HERMOSILLO LARA
Elixir Web Page does not openClosed
Elixir - Restaurant HTML Responsive Template
Updated August 6, 2021 at 10:28pm
6
Most recent comment from Jelly Theme:Perfect! We are sorry for the inconvenience.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciat ...
Luca Barbazza
news sectionClosed
Sonorama - Onepage Music Template
Updated August 9, 2021 at 10:23am
11
Most recent comment from Jelly Theme:Please check with clean cache.
caiom7
Change the music of index playerClosed
Musize - Music Band & Musician Template
Updated July 30, 2021 at 3:41pm
2
Most recent comment from Jelly Theme:Hello,They seem centred on my side. Could you send us a screenshot?
Pasquale
visual composer updateClosed
Elixir - Restaurant WordPress Theme
Updated July 30, 2021 at 8:44am
2
Most recent comment from Jelly Theme:Hello,Here's the latest version of WPBakery.
guillermosegovia
Query HelpClosed
Muziq - Music Band & Musician Template
Updated July 29, 2021 at 11:20am
2
Most recent comment from Jelly Theme:Hello,Unfortunately, we unable to help with customization requests since ThemeForest's support subscription doesn't support it.
miltonjeffrey1
Navigation stopped working with WP updateClosed
Elixir - Restaurant WordPress Theme
Updated July 26, 2021 at 7:08pm
10
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Neomi
Pictures qualityClosed
Elixir - Restaurant HTML Responsive Template
Updated July 26, 2021 at 2:00pm
2
Most recent comment from Jelly Theme:Hello,Everything is correct. Images that are included are for demonstration purposes only.Please replace them with yours images.
kepass
alignmentClosed
Elixir - Restaurant WordPress Theme
Updated July 21, 2021 at 10:00pm
2
Most recent comment from Jelly Theme:Hello,I cannot access your site with this login info https://jellythemes.ticksy.com/ticket/2774717/#comment-14643408Could you check?
Le Trendy
Fatal error: Unparenthesized `a ? b : c ? d : e` is not supportedClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated July 12, 2021 at 1:09pm
6
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
kepass
error message on backend accessClosed
Elixir - Restaurant WordPress Theme
Updated July 7, 2021 at 4:58pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
We are going to fix everything quick.
Carlos
Error importing sample dataClosed
Muziq - Music Band & Musician WordPress Theme
Updated July 7, 2021 at 8:45am
8
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Ralph McDonald Jr
Black screenClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 1, 2021 at 11:09pm
5
Most recent comment from Jelly Theme:Hello,Please create a new ticket with included login info so we can fix this.
AA
need to collapse dropdown on clickClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 28, 2021 at 8:16am
3
Most recent comment from Jelly Theme:Hello,Are you using a template or a theme? Could you also send us a link to the website?
Kabhutsu
Is Musize WordPress compatible?Closed
Musize - Music Band & Musician Template
Updated June 22, 2021 at 8:37am
2
Most recent comment from Jelly Theme:Hello,Musize is a template you cannot install on WordPress.