Public Tickets
LeoVorANZ
Zithromax Pneumonia Kids LesStoomClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated February 3, 2020 at 9:28am
2
Most recent comment from Jelly Theme:Hello,I am sorry but could you elaborate more?
ConsutlingServices
Google MapsClosed
Elixir - Restaurant WordPress Theme
Updated January 31, 2020 at 6:37pm
2
Most recent comment from Jelly Theme:Hello,Could you fix this issue:
Google Maps JavaScript API error: InvalidKeyMapErrorhttps://developers.google.com/maps/documentation/javascript/error-messages#invalid-key-map-error
mediaevolve
Install Alternative TemplateClosed
Manson - Creative Agency HTML Template
Updated January 30, 2020 at 10:16am
4
Most recent comment from Jelly Theme:Ah yes, sorry. Please get one from the attachment.
johnnyteach
importing XML dataClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated January 20, 2020 at 10:17am
25
Most recent comment from Jelly Theme:We are sorry for the inconvenience. Please contact ThemeForest about the refund.
Nikola
Reservation system doesn't workClosed
Elixir - Restaurant WordPress Theme
Updated January 17, 2020 at 10:17am
9
Most recent comment from Jelly Theme:Please check https://stackoverflow.com/questions/6978631/how-to-set-date-format-in-html-date-input-tag
You can find the input element in inc/functions.shortcodes.php:368.
Miguel Oliveira
Adding MediaClosed
Dezibel - Music Band & Musician WordPress Theme
Updated January 16, 2020 at 10:28am
4
Most recent comment from Jelly Theme:Ah yes, sorry for the inconvenience. You can add multiple images because of the element we are using in wp-admin. However, unfortunately, you can only show one image per multimedia item.
alexhurtado
Tour DatesClosed
Sonorama - Onepage Music Template
Updated January 10, 2020 at 10:12am
2
Most recent comment from Jelly Theme:Hello,Could you try adding End Times? Also I can see this 09/01 event https://tppr.me/a6YDr.Could you please send us wp-admin login/password as a private message?Example: If I post a new event (09/01 ...
Karolis
Layout problemClosed
Elixir - Restaurant WordPress Theme
Updated January 9, 2020 at 8:05pm
13
Most recent comment from Jelly Theme:Sorry for the delay. Please check now.
alexhurtado
Tour DatesClosed
Sonorama - Onepage Music Template
Updated January 9, 2020 at 6:49pm
1
Most recent comment from alexhurtado:Hi there! I love this theme, I've been using it for the last 4 years I believe and I think it still looks very modern! The only issue I'm having is that since we got to 2020, tour dates wil ...
Sean
Page setup issueClosed
Shoot - Fullscreen Photography WordPress Theme
Updated January 8, 2020 at 11:06pm
2
Most recent comment from Jelly Theme:Hello,Everything is correct. Images in albums must have an exact size of 381x307px otherwise this may break the layout.
Jacob Perei
Disable the Loading screenClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated January 7, 2020 at 7:40pm
11
Most recent comment from Jelly Theme:Perfect! Very sorry for not telling you about the update. Please add your custom code to the new theme. It should work completely fine.
I am currently closing the ticket. Please don’t hesitate to su ...
Naima Bouznag
Issue with Visual Composer under Sections & TitlesClosed
Sonorama - Music Band & Musician WordPress Theme
Updated January 6, 2020 at 7:43pm
2
Most recent comment from Jelly Theme:Hello,Could you please update WPBakery with the one from the attachment? If it doesn't help please send us wp-admin login/password and website url as a private message.
Andrea Cittadini
Problems importing the templatesClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated January 6, 2020 at 10:05am
13
Most recent comment from Jelly Theme:cnjstewart,Please create a separate ticket with login info so we can check and fix this.
Gustavo L. Salgado
Install Storm ContentClosed
STORM | Creative One Page HTML5 Template
Updated December 30, 2020 at 7:40pm
5
Most recent comment from Jelly Theme:Please go to wp-admin > Tools > WordPress > Import .xml file.
rojooooo
Help to export the template or default pagesClosed
Elixir - Restaurant WordPress Theme
Updated December 24, 2019 at 12:09am
4
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...