Public Tickets
Naima Bouznag
Issue with Visual Composer under Sections & TitlesClosed
Sonorama - Music Band & Musician WordPress Theme
Updated January 6, 2020 at 7:43pm
2
Most recent comment from Jelly Theme:Hello,Could you please update WPBakery with the one from the attachment? If it doesn't help please send us wp-admin login/password and website url as a private message.
Andrea Cittadini
Problems importing the templatesClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated January 6, 2020 at 10:05am
13
Most recent comment from Jelly Theme:cnjstewart,Please create a separate ticket with login info so we can check and fix this.
Gustavo L. Salgado
Install Storm ContentClosed
STORM | Creative One Page HTML5 Template
Updated December 30, 2020 at 7:40pm
5
Most recent comment from Jelly Theme:Please go to wp-admin > Tools > WordPress > Import .xml file.
rojooooo
Help to export the template or default pagesClosed
Elixir - Restaurant WordPress Theme
Updated December 24, 2019 at 12:09am
4
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
kariuka
Video BackgroundClosed
Elixir - Restaurant WordPress Theme
Updated December 23, 2019 at 10:55am
2
Most recent comment from Jelly Theme:Hello,Have you managed to fix this? I can see the video background on the homepage: https://tppr.me/KdUtA
Brian Artea
Nav Links, Contact Form, Team/Clients SmartphoneClosed
Manson - Creative Agency HTML Template
Updated December 23, 2019 at 10:51am
2
Most recent comment from Jelly Theme:Hello,Unfortunately, we cannot provide customizations. Please contact developers on http://studio.envato.com/Please follow https://jellythemes.ticksy.com//article/8964/ except there is no need to f ...
dantediaz2017
error when importing revolution slider demoClosed
Dezibel - Music Band & Musician WordPress Theme
Updated December 23, 2019 at 10:42am
18
Most recent comment from Jelly Theme:Hello,Please use https://wordpress.org/plugins/loco-translate/ or similar plugin. You can also go to dezibel-jellythemes-plugin/blocks/jellythemes.event-list.php lines 34-50 and edit the source cod ...
Eva Jansssen
Customizing styleClosed
Berk - Minimal Portfolio WordPress Theme
Updated December 23, 2019 at 10:32am
2
Most recent comment from Jelly Theme:Hello,Please follow this guide https://wpengine.com/resources/change-wordpress-font/. You can find font-familiy styles in styles/main.css.Please send a link to a page where we can see Post Grid elem ...
Patrick Kanieski
demo installationClosed
Dezibel - Music Band & Musician WordPress Theme
Updated December 20, 2019 at 10:47am
2
Most recent comment from Jelly Theme:Hello,1. Please follow https://www.youtube.com/watch?v=v7Y2zeWhTt0&list=PLOwxvIckHcg2zZoFf7dKUSVPk3qrA1yVP. It's for a different theme but the same concept.2. Unfortunately, ThemeForest isn' ...
Eva Jansssen
WPbakery | portfolio elementClosed
Berk - Minimal Portfolio WordPress Theme
Updated December 19, 2019 at 10:19am
2
Most recent comment from Jelly Theme:Hello,Unfortunately, Jellythemes' Portfolio element https://tppr.me/QH5pW doesn't have such functionality. However please check WPBakery's Post Masonry Grid or similar element. Ple ...
Eva Jansssen
How to add works content to pageClosed
Berk - Minimal Portfolio WordPress Theme
Updated December 18, 2019 at 4:28pm
6
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Bernat Carceller
Boken ThemeClosed
Sonorama - Onepage Music Template
Updated December 18, 2019 at 10:51am
10
Most recent comment from Jelly Theme:I cannot login to your website:
Nombre de usuario desconocido. Compruébalo de nuevo o inténtalo con tu dirección de correo electrónico.Could you check?
Tarah70
Need help if possible!Closed
Elixir - Restaurant HTML Responsive Template
Updated December 18, 2019 at 10:46am
2
Most recent comment from Jelly Theme:Hello,Unfortunately, we cannot provide customizations as part of Support Subscription. Please contact developers on http://studio.envato.com/ or similar website.
Henning
Site colorsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated December 16, 2019 at 1:55pm
4
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Henning
Wording button changeClosed
Dezibel - Music Band & Musician WordPress Theme
Updated December 16, 2019 at 1:54pm
4
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...