Public Tickets
VurrDigital1
demo install is broken!Closed
Manson - Creative Agency HTML Template
Updated March 12, 2020 at 9:19am
9
Most recent comment from Jelly Theme:Apparently there is an incompatibility issue with Elementor and WordPress Importer 0.7: https://github.com/elementor/elementor/issues/10774So it should be ok updating Elementor to the latest version ...
guihermes
Update didn`t workClosed
Elixir - Restaurant WordPress Theme
Updated March 6, 2020 at 10:16am
4
Most recent comment from Jelly Theme:You cannot add Slider images in child pages, only in Parent: http://valdebuia.com.br/wp-admin/post.php?post=191&action=editTo replace this image: https://ticksy_attachments.s3.amazonaws.com/Captura% ...
Igor Pavlov
Demo contentClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 6, 2020 at 10:07am
2
Most recent comment from Jelly Theme:Hello,Please remove previously added content and import the one from the archive from the attachment..xml is for pages and video is for slider.
vanblarcom
Social SectionClosed
Sonorama - Onepage Music Template
Updated March 6, 2020 at 9:50am
2
Most recent comment from Jelly Theme:Hello,
Add this code to Appearance > Customize > Additional CSS or at the end of style.css:
.footer-container .social-ico.s-youtube { display: none !important }
Instead of s-youtube you can use s- ...
Cindy Marie Silva
MapClosed
STORM | Creative One Page HTML5 Template
Updated March 6, 2020 at 9:46am
2
Most recent comment from Jelly Theme:Hello,Please add your Google Map API key instead of myapikey. You can get it from here: https://developers.google.com/maps/documentation/javascript/get-api-key
guihermes
Visual Composer not workingClosed
Elixir - Restaurant WordPress Theme
Updated March 5, 2020 at 9:17am
4
Most recent comment from Jelly Theme:Before installing the new version please delete the old one.Could you please send us wp-admin login/password as a private message?
guihermes
Images dont changingClosed
Elixir - Restaurant WordPress Theme
Updated March 4, 2020 at 10:15am
2
Most recent comment from Jelly Theme:Hello,Slider settings work only for Parent pages. You cannot use them for child pages. Please go to Home Multipage https://tppr.me/WP52WYou can find the info on how to work with the theme from ThemeF ...
imretoth
change typographyClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated March 4, 2020 at 10:12am
2
Most recent comment from Jelly Theme:Hello,Please check https://websitesetup.org/custom-fonts-wordpress/
anwatllc
XML not workingClosed
Muziq - Music Band & Musician Template
Updated March 2, 2020 at 9:59am
9
Most recent comment from Jelly Theme:I imported the demo for you. Unfortunately, as the last time I wasn't able to import images. Please check and let me know.
dede
Home Slider Owl Carousel Not workingClosed
Elixir - Restaurant WordPress Theme
Updated March 2, 2020 at 9:47am
2
Most recent comment from Jelly Theme:Hello,No issues from my side: https://tppr.me/i0silHave you managed to fix this? If no, could you please send us wp-admin login/password as a private message?
Aimememe
Demo DARK installationClosed
Manson - Creative Agency HTML Template
Updated February 28, 2020 at 9:28am
4
Most recent comment from Jelly Theme:Please check now. The only thing is that you need to assign your own images.
greatwlstn
Berk Sidebar Portfolio Template Not ResponsiveClosed
Berk - Minimal Portfolio WordPress Theme
Updated February 26, 2020 at 9:57am
8
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Alberto González
Header slider and map problemClosed
Elixir - Restaurant WordPress Theme
Updated February 24, 2020 at 5:03pm
2
Most recent comment from Jelly Theme:Hello,Sorry about this. Could you please send us wp-admin login/password as a private message? I'll fix this ASAP.
greatwlstn
Berk Sidebar Portfolio Template Not ResponsiveClosed
Berk - Minimal & Cool Portfolio Template
Updated February 21, 2020 at 4:12am
1
Most recent comment from greatwlstn:modifyhttps://jellythemes.ticksy.com/ticket/2307462/
imretoth
WPBAKERY PAGE BUILDERClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated February 20, 2020 at 8:58am
5
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...