Public Tickets
Ivona
Demo import
Marlon - Agency & Portfolio WordPress Theme
Updated 17 hours ago
2
Most recent comment from Jelly Theme:Hello,
Could you please send us wp-admin login/password and website url as a private message?
We are going to import everything.
simicivan
Style.css
Elixir - Restaurant HTML Responsive Template
Updated 3 weeks ago
4
Most recent comment from Jelly Theme:Could you please send us wp-admin login/password and website url as a private message?
James widener
Demo Content import and WPBakery issuesClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 24, 2025 at 5:18am
2
Most recent comment from James widener:fixed the Bakery issue, had to use older php version. Opening new ticket for demo help.
stan
plugin stop working
Manson - Creative Agency WordPress Theme
Updated February 12, 2025 at 12:43am
4
Most recent comment from stan:https://smallislandservices.com/wp-admin/patsmalls1lzc2aB$pd2vW6E%6g5V(QR8X
Tam VO
installetion failed
Elixir - Restaurant WordPress Theme
Updated February 9, 2025 at 6:41pm
2
Most recent comment from Jelly Theme:Hello,
Are you trying to install a WordPress theme or a template? Unfortunately, it's not possible to install templates.
More info: https://help.market.envato.com/hc/en-us/articles/202821510-Them ...
toba
Customise error on Marlon Creative Agency WP ThemeClosed
Marlon - Agency & Portfolio WordPress Theme
Updated January 29, 2025 at 11:37am
9
Most recent comment from Jelly Theme:Please contact ThemeForest about the refund.
Acrosssound
menus inicioClosed
Muziq - Music Band & Musician WordPress Theme
Updated January 26, 2025 at 9:40pm
9
Most recent comment from Jelly Theme:All issues have been resolved? Could you let me know?
shahzaib
error showing customized themeClosed
Marlon - Agency & Portfolio WordPress Theme
Updated January 23, 2025 at 1:22pm
45
Most recent comment from shahzaib:Please check theme forest response
Herb
theme issuesClosed
Muziq - Music Band & Musician Template
Updated January 19, 2025 at 7:30pm
2
Most recent comment from Jelly Theme:Hello,
There is an issue with autoplay and browser restrictions:
Uncaught (in promise) NotAllowedError: play() failed because the user didn't interact with the document first. https://goo.gl/xX8p ...
Pzikhodell
Plantilla obsoleta para funcionar con WordPress
Dezibel - Music Band & Musician WordPress Theme
Updated December 23, 2024 at 11:37pm
15
Most recent comment from Pzikhodell:Ok thank you. I will remain attentive.
Rhon
IMPORTATION OF THE THEMClosed
Musize - Music Band & Musician Template
Updated December 12, 2024 at 10:50am
2
Most recent comment from Jelly Theme:Hello,
Templates cannot be installed on WordPress, I am afraid. You need to purchase a theme.
Andrew Kort
Turn off Mobile touch menuClosed
Muziq - Music Band & Musician WordPress Theme
Updated December 2, 2024 at 8:43pm
3
Most recent comment from Jelly Theme:Hello,
Please uncomment the line, but update the file with the one you can find here:
https://raw.githubusercontent.com/brutaldesign/swipebox/refs/heads/master/src/js/jquery.swipebox.min.js
You can fi ...
Dontae
Theme supportClosed
Muziq - Music Band & Musician Template
Updated November 11, 2024 at 3:26am
3
Most recent comment from MrMathis01:Login information has been sent
GairyJ
Installing theme - MuziqClosed
Muziq - Music Band & Musician Template
Updated October 31, 2024 at 2:16am
6
Most recent comment from Dontae:Can someone please post instructions on how to install the demo content
Theodore Anderson
WordPress Version CompatabilityClosed
Elixir - Restaurant HTML Responsive Template
Updated October 30, 2024 at 8:46am
2
Most recent comment from Jelly Theme:Hello,
Please enable WP_DEBUG and then send us debug.log file with all error, so we can fix them.