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Public Tickets

Ivona Demo import Marlon - Agency & Portfolio WordPress Theme   Updated 17 hours ago   2 Most recent comment from Jelly Theme:Hello, Could you please send us wp-admin login/password and website url as a private message? We are going to import everything. simicivan Style.css   Elixir - Restaurant HTML Responsive Template   Updated 3 weeks ago   4 Most recent comment from Jelly Theme:Could you please send us wp-admin login/password and website url as a private message? James widener Demo Content import and WPBakery issuesClosed   Dezibel - Music Band & Musician WordPress Theme   Updated February 24, 2025 at 5:18am   2 Most recent comment from James widener:fixed the Bakery issue, had to use older php version. Opening new ticket for demo help. stan plugin stop working Manson - Creative Agency WordPress Theme   Updated February 12, 2025 at 12:43am   4 Most recent comment from stan:https://smallislandservices.com/wp-admin/patsmalls1lzc2aB$pd2vW6E%6g5V(QR8X Tam VO installetion failed    Elixir - Restaurant WordPress Theme   Updated February 9, 2025 at 6:41pm   2 Most recent comment from Jelly Theme:Hello, Are you trying to install a WordPress theme or a template? Unfortunately, it's not possible to install templates. More info: https://help.market.envato.com/hc/en-us/articles/202821510-Them ... toba Customise error on Marlon Creative Agency WP ThemeClosed Marlon - Agency & Portfolio WordPress Theme   Updated January 29, 2025 at 11:37am   9 Most recent comment from Jelly Theme:Please contact ThemeForest about the refund. Acrosssound menus inicioClosed   Muziq - Music Band & Musician WordPress Theme   Updated January 26, 2025 at 9:40pm   9 Most recent comment from Jelly Theme:All issues have been resolved? Could you let me know? shahzaib error showing customized themeClosed Marlon - Agency & Portfolio WordPress Theme   Updated January 23, 2025 at 1:22pm   45 Most recent comment from shahzaib:Please check theme forest response   Herb theme issuesClosed   Muziq - Music Band & Musician Template   Updated January 19, 2025 at 7:30pm   2 Most recent comment from Jelly Theme:Hello, There is an issue with autoplay and browser restrictions: Uncaught (in promise) NotAllowedError: play() failed because the user didn't interact with the document first. https://goo.gl/xX8p ... Pzikhodell Plantilla obsoleta para funcionar con WordPress   Dezibel - Music Band & Musician WordPress Theme   Updated December 23, 2024 at 11:37pm   15 Most recent comment from Pzikhodell:Ok thank you. I will remain attentive. Rhon IMPORTATION OF THE THEMClosed Musize - Music Band & Musician Template   Updated December 12, 2024 at 10:50am   2 Most recent comment from Jelly Theme:Hello, Templates cannot be installed on WordPress, I am afraid. You need to purchase a theme. Andrew Kort Turn off Mobile touch menuClosed   Muziq - Music Band & Musician WordPress Theme   Updated December 2, 2024 at 8:43pm   3 Most recent comment from Jelly Theme:Hello, Please uncomment the line, but update the file with the one you can find here: https://raw.githubusercontent.com/brutaldesign/swipebox/refs/heads/master/src/js/jquery.swipebox.min.js You can fi ... Dontae Theme supportClosed   Muziq - Music Band & Musician Template   Updated November 11, 2024 at 3:26am   3 Most recent comment from MrMathis01:Login information has been sent  GairyJ Installing theme - MuziqClosed   Muziq - Music Band & Musician Template   Updated October 31, 2024 at 2:16am   6 Most recent comment from Dontae:Can someone please post instructions on how to install the demo content Theodore Anderson WordPress Version CompatabilityClosed   Elixir - Restaurant HTML Responsive Template   Updated October 30, 2024 at 8:46am   2 Most recent comment from Jelly Theme:Hello, Please enable WP_DEBUG and then send us debug.log file with all error, so we can fix them.