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Public Tickets

Reginald My Theme after clearing my last issue dont look like the demoClosed Musize - Music Band & Musician Template   Updated June 2, 2022 at 11:36am   2 Most recent comment from Jelly Theme:Hello,Could you please send us ftp login/password/url to your website as a private message? There is an issue with fatal error. jan Andree broken themeClosed   Dezibel - Music Band & Musician WordPress Theme   Updated May 30, 2022 at 6:37pm   9 Most recent comment from Jelly Theme:Please go to https://strobetek.com/wp-admin/admin.php?page=jellythemes_options&tab=1 > add your social links and also Footer Contact Block. Tomas Kucera Error after installationClosed    Elixir - Restaurant WordPress Theme   Updated May 26, 2022 at 6:55pm   6 Most recent comment from Jelly Theme:Great! Just contact your hosting provider. They will fix it.Please keep us updated. DanielUlysses How to change the font sizes on the Slider RevolutionClosed Baume - Restaurant HTML Template   Updated May 13, 2022 at 9:27am   4 Most recent comment from Jelly Theme:Could you send me a link to your website? jose maria instalación del themeClosed    Elixir - Restaurant WordPress Theme   Updated May 12, 2022 at 5:56pm   4 Most recent comment from Jelly Theme:Please check now with cleared browser cache.The thing is that landing page isn't available, only themes: Elegant, American, Italian, Asian. joe mastronunzio Executable Set-up file is missingClosed Musize - Music Band & Musician Template   Updated May 12, 2022 at 7:45am   4 Most recent comment from Jelly Theme:Please contact ThemeForest for a refund. kepass Contact form not workingClosed    Elixir - Restaurant WordPress Theme   Updated May 11, 2022 at 1:51pm   2 Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message? EBconseils Slider révolution & image importClosed Marlon - Agency & Portfolio WordPress Theme   Updated May 10, 2022 at 10:13am   4 Most recent comment from Jelly Theme:I've tried to import media multiple times, but it always breaks. In most cases the issue is with lack of memory limit.But the slider is imported so please import your own images and assign them t ... luchoyyo don't work plugin MusizeClosed Musize - A Vivid Music WordPress Theme   Updated May 10, 2022 at 4:54am   1 Most recent comment from luchoyyo:don't work plugin Musize in Elementor, Tim Autoplay for video?Closed   Sonorama - Onepage Music Template   Updated May 9, 2022 at 7:22pm   2 Most recent comment from Jelly Theme:Hello,1. Please take a look at https://github.com/pupunzi/jquery.mb.YTPlayer/wiki > autoplay. Open index.html, find line 111, set mute to true.2. This requires a customization we cannot provide, I a ... Cosmin Manole Adding the Theme to GoDaddy - hosted WordpressClosed   EPIC - Responsive Multi-Purpose Theme   Updated May 4, 2022 at 9:48am   4 Most recent comment from Jelly Theme:Please follow this guide: https://www.templatemonster.com/help/how-to-install-template-to-the-live-server.htmlBasically, you need to just upload it to a server, extract the archive and that's ab ... Albena Marlon theme issuesClosed Marlon - Agency & Portfolio WordPress Theme   Updated May 2, 2022 at 9:25pm   5 Most recent comment from Jelly Theme:Hello,The way Elementor works is that you can have two page contents: one created with Elementor, other - the regular way with WordPress. By default you shouldn't use Elementor, since we designed ... Angelique Problem fontsClosed   Elixir - Restaurant HTML Responsive Template   Updated April 29, 2022 at 8:56am   2 Most recent comment from Jelly Theme:Hello,Could you send us a  screenshot of the issue?The font seems to be loaded correctly. asanvica Diferentes ProblemasClosed Musize - A Vivid Music WordPress Theme   Updated April 26, 2022 at 9:38am   2 Most recent comment from Jelly Theme:Hello,We are sorry for issues caused. Please take a look at the other ticket. The issue should be fixed now. Nikola Lekic ProblemsClosed    Elixir - Restaurant WordPress Theme   Updated April 22, 2022 at 1:59pm   2 Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message? We are going to fix everything.