Public Tickets
BobbiDeNiro
New PurchaseClosed
Dezibel - Music Band & Musician WordPress Theme
Updated September 2, 2022 at 10:04pm
8
Most recent comment from Jelly Theme:Please don't update WPBakery. I've installed the latest compatible version.
Danzel
getting my page to look/flow like the templateClosed
Musize - A Vivid Music WordPress Theme
Updated September 2, 2022 at 9:00am
4
Most recent comment from Jelly Theme:FTP to the server where you uploaded the theme. I need to check why it doesn't load any files.
Pramod
Unable to import siteClosed
Marlon - Agency & Portfolio WordPress Theme
Updated August 30, 2022 at 7:08pm
4
Most recent comment from Jelly Theme:Leave "Download and import file attachments" disabled.Please make sure to import the .xml from the archive from the attachment.
Dung Nguyen
Baume - Restaurant HTML TemplateClosed
Baume - Restaurant HTML Template
Updated August 22, 2022 at 6:08pm
2
Most recent comment from Jelly Theme:Hello,Templates cannot be installed on WordPress installation, unfortunately.
Freddie
menuClosed
Muziq - Music Band & Musician Template
Updated August 19, 2022 at 11:01pm
5
Most recent comment from Jelly Theme:Please also make sure to check the theme documentation you can find by going to ThemeForest > Downloads > Muziq > All Files & Documentation.
Jimmi
Album ArtworkClosed
Musize - Music Band & Musician Template
Updated August 19, 2022 at 9:11am
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Ali
Theme İmportClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated August 18, 2022 at 8:20am
1
Most recent comment from Ali:Yardım
Önemli hata: /home/musaakgu/public_html içinde /home/musaakgu/public_html/wp-content/plugins/themely/inc/tgmpa/class-tgm-plugin-activation.php:2126) tgmpa() yeniden bildirilemiyor /wp-conten ...
hojjat
import errorClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated August 16, 2022 at 1:43pm
13
Most recent comment from Jelly Theme:I've updated YTPlayer, so please check with cleared browser cache.
myiphonetech
How to setup as Beatmaker style?Closed
Musize - A Vivid Music WordPress Theme
Updated October 18, 2022 at 7:32pm
20
Most recent comment from Jelly Theme:Hello,Did my advice help?
max2071
menu mobile versionClosed
Sonorama - Music Band & Musician WordPress Theme
Updated August 12, 2022 at 10:52pm
11
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
adispain1
Black screenClosed
Elixir - Restaurant WordPress Theme
Updated August 9, 2022 at 9:05pm
6
Most recent comment from Jelly Theme:Hello Miguel Loren,Could you create a new ticket with included login info as a private message?
Jimmi Larsen
Index Video DarkClosed
Musize - Music Band & Musician Template
Updated August 8, 2022 at 6:27pm
5
Most recent comment from Jelly Theme:There is a lot going on on the page, that's why it's waiting for so long.It seems that the best solution is to disable the loading screen first. Please go to style.css and add this in the e ...
Yonatan
Unable to install themeClosed
Muziq - Music Band & Musician WordPress Theme
Updated August 8, 2022 at 3:30pm
8
Most recent comment from Jelly Theme:Hello reinctm,Please create a new ticket with included purchase code.
Darchaise
how to edit ALBUM attributesClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 4, 2022 at 10:49pm
13
Most recent comment from Jelly Theme:Please note that customizations aren't part of the support subscription.
Daval
Demo ContentClosed
Musize - Music Band & Musician Template
Updated July 27, 2022 at 10:04pm
8
Most recent comment from Jelly Theme:No. Just import dark.WordPress.2022-07-26.xml since it's contains all files for your demo.