Public Tickets
Jeffrey Schofield
installationClosed
Shoot - Fullscreen Photography HTML Template
Updated April 10, 2020 at 8:50am
9
Most recent comment from Jelly Theme:that link to the demo images doesn't workIf you are referring to /images/demo, please go to template_folder_intallation/images/demo. All images are there. If you are referring to something else ...
Daniel antivilo
Visual Editor not workingClosed
Elixir - Restaurant WordPress Theme
Updated April 8, 2020 at 9:15am
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Sean William Lowrie
Theme BuilderClosed
Sonorama - Onepage Music Template
Updated April 7, 2020 at 6:01pm
2
Most recent comment from Jelly Theme:Hello,Please download the latest version from the attachment.
Fran
Import demo and pluginsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 7, 2020 at 8:37am
5
Most recent comment from Jelly Theme:1. I think this is because of Lazy Loading functionality. Dezibel doesn't know that you are using one so it uses the page height without image heights included.2. Please use this or similar plugi ...
Livefromthe201
wp Bakery not up to dateClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 2, 2020 at 8:21am
2
Most recent comment from Jelly Theme:Hello,Please download the latest version of WPBakery Page Builder from the attachment.Before updating it please go to wp-admin > Plugins > WPBakery > Deactivate > Delete. Now you can install new versi ...
Răzvan
muziq sliderClosed
Muziq - Music Band & Musician Template
Updated March 30, 2020 at 9:01am
4
Most recent comment from Jelly Theme:Could you check now: https://tppr.me/Sw8CT and let me know?
Tolga Uluçay
owl-carousel textClosed
EPIC - Responsive Multi-Purpose Theme
Updated March 27, 2020 at 7:02pm
5
Most recent comment from Jelly Theme:Yes. If you purchase Slider Revolution or install any other slider that allows you to output it's contents as shortcode, I will customize the theme.For example, Slider Revolution shortcode: htt ...
Papeladas
InformationClosed
Manson - Creative Agency HTML Template
Updated March 27, 2020 at 8:18am
17
Most recent comment from Jelly Theme:1. Please go to Edit Blog page > Page options > enable Transparent menu.2. Please go to Edit Post > Post Attributes > Template: Default > Page Options > Newsletter: Show. It seems that Sharedaddy plu ...
Daniel
Elementor Pro = Hidden CostClosed
Manson - Creative Agency WordPress Theme
Updated March 25, 2020 at 9:39am
6
Most recent comment from Jelly Theme:MRTTOPCAT,Could you create a separate ticket and tell us more about what kind of issues do you have with the theme itself? Have managed to import the demo data?
guihermes
Remove Itens of galleryClosed
Elixir - Restaurant WordPress Theme
Updated March 24, 2020 at 9:33am
4
Most recent comment from Jelly Theme:Please add this code to Appearance > Customize > Additional CSS:
#header .navbar-toggle { color: white }
BerkKoseoglu
Video PlaceholderClosed
Manson - Creative Agency WordPress Theme
Updated March 18, 2020 at 9:14am
14
Most recent comment from Jelly Theme:Unfortunately, Project Attachments are for images only. Please add your video to Project Description after "Manson is a creative design agency. We love art direction, motion graphics, interactive desi ...
guihermes
Problems with reservationClosed
Elixir - Restaurant WordPress Theme
Updated March 16, 2020 at 10:37am
4
Most recent comment from Jelly Theme:Please go to wp-admin > Menus > Main Menu > replace Custom Links URL with
http://valdebuia.com.br/#reservation
http://valdebuia.com.br/#menu
and so on.Because now you are using URLs with http://jel ...
Erik
GoogleMpasClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated March 13, 2020 at 10:09am
12
Most recent comment from Jelly Theme:I installed Solido 2.5 so this option should be available now. Please check and let me know.
eduardogabrielyepez
Demo dataClosed
Manson - Creative Agency WordPress Theme
Updated March 12, 2020 at 9:18am
7
Most recent comment from Jelly Theme:Apparently there is an incompatibility issue with Elementor and WordPress Importer 0.7: https://github.com/elementor/elementor/issues/10774Could you please send us wp-admin login/password and website ...
guihermes
Change the languageClosed
Elixir - Restaurant WordPress Theme
Updated March 11, 2020 at 9:40am
2
Most recent comment from Jelly Theme:Hello,Please install Loco Translate or similar plugin: https://wordpress.org/plugins/loco-translate/