Okay

Public Tickets

ConsutlingServices Google MapsClosed    Elixir - Restaurant WordPress Theme   Updated January 31, 2020 at 6:37pm   2 Most recent comment from Jelly Theme:Hello,Could you fix this issue: Google Maps JavaScript API error: InvalidKeyMapErrorhttps://developers.google.com/maps/documentation/javascript/error-messages#invalid-key-map-error mediaevolve Install Alternative TemplateClosed   Manson - Creative Agency HTML Template   Updated January 30, 2020 at 10:16am   4 Most recent comment from Jelly Theme:Ah yes, sorry. Please get one from the attachment. johnnyteach importing XML dataClosed   Murdock - Barbershop & Hair Salon WordPress Theme   Updated January 20, 2020 at 10:17am   25 Most recent comment from Jelly Theme:We are sorry for the inconvenience. Please contact ThemeForest about the refund. Nikola Reservation system doesn't workClosed    Elixir - Restaurant WordPress Theme   Updated January 17, 2020 at 10:17am   9 Most recent comment from Jelly Theme:Please check https://stackoverflow.com/questions/6978631/how-to-set-date-format-in-html-date-input-tag You can find the input element in inc/functions.shortcodes.php:368. Miguel Oliveira Adding MediaClosed   Dezibel - Music Band & Musician WordPress Theme   Updated January 16, 2020 at 10:28am   4 Most recent comment from Jelly Theme:Ah yes, sorry for the inconvenience. You can add multiple images because of the element we are using in wp-admin. However, unfortunately, you can only show one image per multimedia item. alexhurtado Tour DatesClosed   Sonorama - Onepage Music Template   Updated January 10, 2020 at 10:12am   2 Most recent comment from Jelly Theme:Hello,Could you try adding End Times? Also I can see this 09/01 event https://tppr.me/a6YDr.Could you please send us wp-admin login/password as a private message?Example: If I post a new event (09/01 ... Karolis Layout problemClosed    Elixir - Restaurant WordPress Theme   Updated January 9, 2020 at 8:05pm   13 Most recent comment from Jelly Theme:Sorry for the delay. Please check now. alexhurtado Tour DatesClosed   Sonorama - Onepage Music Template   Updated January 9, 2020 at 6:49pm   1 Most recent comment from alexhurtado:Hi there! I love this theme, I've been using it for the last 4 years I believe and I think it still looks very modern! The only issue I'm having is that since we got to 2020, tour dates wil ... Sean Page setup issueClosed   Shoot - Fullscreen Photography WordPress Theme   Updated January 8, 2020 at 11:06pm   2 Most recent comment from Jelly Theme:Hello,Everything is correct. Images in albums must have an exact size of 381x307px otherwise this may break the layout. Jacob Perei Disable the Loading screenClosed   Storm - Creative Multi-Purpose WordPress Theme   Updated January 7, 2020 at 7:40pm   11 Most recent comment from Jelly Theme:Perfect! Very sorry for not telling you about the update. Please add your custom code to the new theme. It should work completely fine. I am currently closing the ticket. Please don’t hesitate to su ... Naima Bouznag Issue with Visual Composer under Sections & TitlesClosed   Sonorama - Music Band & Musician WordPress Theme   Updated January 6, 2020 at 7:43pm   2 Most recent comment from Jelly Theme:Hello,Could you please update WPBakery with the one from the attachment? If it doesn't help please send us wp-admin login/password and website url as a private message. Andrea Cittadini Problems importing the templatesClosed   Murdock - Barbershop & Hair Salon WordPress Theme   Updated January 6, 2020 at 10:05am   13 Most recent comment from Jelly Theme:cnjstewart,Please create a separate ticket with login info so we can check and fix this. Gustavo L. Salgado Install Storm ContentClosed   STORM | Creative One Page HTML5 Template   Updated December 30, 2020 at 7:40pm   5 Most recent comment from Jelly Theme:Please go to wp-admin > Tools > WordPress > Import .xml file. rojooooo Help to export the template or default pagesClosed    Elixir - Restaurant WordPress Theme   Updated December 24, 2019 at 12:09am   4 Most recent comment from Jelly Theme:Perfect! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme ... kariuka Video BackgroundClosed    Elixir - Restaurant WordPress Theme   Updated December 23, 2019 at 10:55am   2 Most recent comment from Jelly Theme:Hello,Have you managed to fix this? I can see the video background on the homepage: https://tppr.me/KdUtA