Public Tickets
andrew kevin sutton
maps problemClosed
Elixir - Restaurant HTML Responsive Template
Updated May 11, 2020 at 4:56pm
7
Most recent comment from Jelly Theme:It says:Google Maps JavaScript API error: InvalidKeyMapErrorhttps://developers.google.com/maps/documentation/javascript/error-messages#invalid-key-map-errorPlease make sure that the key is correct. Mo ...
ThirdVisionDg
subscription formClosed
Soundlab - Music Band & Musician Template
Updated May 11, 2020 at 9:17am
2
Most recent comment from Jelly Theme:Hello,Please check this guide: https://colorlib.com/wp/free-bootstrap-registration-forms/
SimDaSilAlv
Album info not displaying in Discography pageClosed
Soundlab - Music Band & Musician Template
Updated May 11, 2020 at 9:10am
10
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
Ed
Stylesheet missingClosed
Soundlab - Music Band & Musician Template
Updated May 6, 2020 at 9:12am
4
Most recent comment from Jelly Theme:Please contact Themeforest.
kenalderton
1) Video doesn't autoplay on mobile devices 2) The view album section doesn't display album on single page previewClosed
Muziq - Music Band & Musician Template
Updated May 4, 2020 at 9:37am
3
Most recent comment from SimDaSilAlv:I'd like to know how did you solve the Discography issue (in Soundlab theme). When you clic "view album" nothing happens, even though I have the discs folder in my template.
Katelun Brewster
theme's demo content not available after purchasingClosed
EPIC - Responsive Multi-Purpose Theme
Updated April 29, 2020 at 8:59am
7
Most recent comment from Jelly Theme:Glad to help!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the ...
Bojo Klaff
Wrong ThemeClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated April 28, 2020 at 8:53am
2
Most recent comment from Jelly Theme:Hello,Could you send us links to both themes?
Bhaskar
SliderClosed
Soundlab - Music Band & Musician Template
Updated April 24, 2020 at 9:16am
2
Most recent comment from Jelly Theme:Hello,Please follow this guide: https://www.freecodecamp.org/news/a-guide-to-responsive-images-with-ready-to-use-templates-c400bd65c433/
bdavisdesigns
Theme options are not showing in adminClosed
EPIC - Responsive Multipurpose Template
Updated April 24, 2020 at 9:11am
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Alex
Layout Problem with SSLClosed
Elixir - Restaurant WordPress Theme
Updated April 20, 2020 at 9:09am
3
Most recent comment from Jelly Theme:Hello,We are very sorry for the inconvenience and glad that you've managed to fix this yourself. Please create a new ticket if you need our help in anything else.
Neyret
Demo import problemClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 20, 2020 at 9:02am
7
Most recent comment from Jelly Theme:Pleas add this code to Appearance > Customize > Additional CSS or at the end of style.css:
.info-album .buyalbum { display: none !important; } .info-album .links { margin-top: 27px; }
Create a new ...
guihermes
menu barClosed
Elixir - Restaurant WordPress Theme
Updated April 16, 2020 at 4:59pm
6
Most recent comment from Jelly Theme:Please add this code to Appearance > Customize > Additional CSS:
#header { height: 183px; }
@media only screen and (max-width: 1024px){ #header { height: 106px !important; } }
.navbar-nav { top: 37%; ...
Roy Mandersloot
No slider optionsClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated April 16, 2020 at 9:01am
4
Most recent comment from Jelly Theme:1. Please go to Child Page > select Parent: Home https://tppr.me/VfybN2. Go to Child Page > click on Screen Options > Enable Slug https://tppr.me/poRrM. Now you can use it in Menu: https://tppr.me ...
David Cooper
Getting StartedClosed
Sonorama - Music Band & Musician WordPress Theme
Updated April 15, 2020 at 7:52am
16
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Jeffrey Schofield
installationClosed
Shoot - Fullscreen Photography HTML Template
Updated April 10, 2020 at 8:50am
9
Most recent comment from Jelly Theme:that link to the demo images doesn't workIf you are referring to /images/demo, please go to template_folder_intallation/images/demo. All images are there. If you are referring to something else ...