Public Tickets
Alfons
Wp bakeryClosed
Elixir - Restaurant WordPress Theme
Updated May 19, 2020 at 5:12pm
5
Most recent comment from Jelly Theme:Glad to help!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the ...
Ivica Drusany
Visual composerClosed
Elixir - Restaurant WordPress Theme
Updated May 18, 2020 at 9:06am
2
Most recent comment from Jelly Theme:Hello,Please update WPBakery plugin with the one from the attachment. Or send us wp-admin login/password and website url as a private message
Bworrx
Theme Installation does not workClosed
Muziq - Music Band & Musician WordPress Theme
Updated May 18, 2020 at 9:05am
3
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
I am going to update WPBakery and Slider Revolution on your website.
fablesofangels
Manson Demo ContentClosed
Manson - Creative Agency WordPress Theme
Updated May 15, 2020 at 9:55am
6
Most recent comment from Jelly Theme:You can also try activating WP_DEBUG_LOG to see if any fatal errors can be log in debug.log.https://codex.wordpress.org/WP_DEBUG
Paulo Amorim
video background in home pageClosed
Elixir - Restaurant WordPress Theme
Updated May 14, 2020 at 10:25am
2
Most recent comment from Jelly Theme:Hello,Browser on mobiles aren't allow background videos. Similar issue https://forums.mobirise.com/discussion/19295/video-background-doesnt-play-on-mobileI would also like to remove the identit ...
Paulo Amorim
theme translation filesClosed
Elixir - Restaurant WordPress Theme
Updated May 13, 2020 at 9:57am
2
Most recent comment from Jelly Theme:Hello,The best solution is to use LocoTranslate: https://wordpress.org/plugins/loco-translate/
inesbf
Visual Composer not workingClosed
Elixir - Restaurant WordPress Theme
Updated May 12, 2020 at 8:04am
7
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
andrew kevin sutton
maps problemClosed
Elixir - Restaurant HTML Responsive Template
Updated May 11, 2020 at 4:56pm
7
Most recent comment from Jelly Theme:It says:Google Maps JavaScript API error: InvalidKeyMapErrorhttps://developers.google.com/maps/documentation/javascript/error-messages#invalid-key-map-errorPlease make sure that the key is correct. Mo ...
ThirdVisionDg
subscription formClosed
Soundlab - Music Band & Musician Template
Updated May 11, 2020 at 9:17am
2
Most recent comment from Jelly Theme:Hello,Please check this guide: https://colorlib.com/wp/free-bootstrap-registration-forms/
SimDaSilAlv
Album info not displaying in Discography pageClosed
Soundlab - Music Band & Musician Template
Updated May 11, 2020 at 9:10am
10
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
Ed
Stylesheet missingClosed
Soundlab - Music Band & Musician Template
Updated May 6, 2020 at 9:12am
4
Most recent comment from Jelly Theme:Please contact Themeforest.
kenalderton
1) Video doesn't autoplay on mobile devices 2) The view album section doesn't display album on single page previewClosed
Muziq - Music Band & Musician Template
Updated May 4, 2020 at 9:37am
3
Most recent comment from SimDaSilAlv:I'd like to know how did you solve the Discography issue (in Soundlab theme). When you clic "view album" nothing happens, even though I have the discs folder in my template.
Katelun Brewster
theme's demo content not available after purchasingClosed
EPIC - Responsive Multi-Purpose Theme
Updated April 29, 2020 at 8:59am
7
Most recent comment from Jelly Theme:Glad to help!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the ...
Bojo Klaff
Wrong ThemeClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated April 28, 2020 at 8:53am
2
Most recent comment from Jelly Theme:Hello,Could you send us links to both themes?
Bhaskar
SliderClosed
Soundlab - Music Band & Musician Template
Updated April 24, 2020 at 9:16am
2
Most recent comment from Jelly Theme:Hello,Please follow this guide: https://www.freecodecamp.org/news/a-guide-to-responsive-images-with-ready-to-use-templates-c400bd65c433/