Public Tickets
Neil Haynes
Slow loadingClosed
Soundlab - Music Band & Musician Template
Updated June 5, 2020 at 10:35am
3
Most recent comment from Jelly Theme:Hello,It takes less than 2 seconds to load the template on our test server: Could you open Developer Console and then go to Network, sort by Time https://tppr.me/JMz9l and check what can cause this ...
Parviz Bayramguliyev
Header problemClosed
Paladar - Restaurant HTML Template
Updated June 3, 2020 at 8:44am
2
Most recent comment from Jelly Theme:Hello,Please open index.html, find line 114 and then add Reservation and Social Media links:
Reservation
Katelun Brewster
mobile responsivenessClosed
EPIC - Responsive Multi-Purpose Theme
Updated June 1, 2020 at 10:14am
3
Most recent comment from Jelly Theme:Hello,Please note our staff do not work during weekend and any questions asked right before weekend or during weekend will not be answered until our staff returns. We appreciate your understanding!
Th ...
zimondkid samwong
STYLE SWITCHERClosed
Muziq - Music Band & Musician Template
Updated June 1, 2020 at 10:12am
4
Most recent comment from Jelly Theme:This is only available in the demo, I am afraid. However, please try adding this after to index.html https://tppr.me/m1TAg:
Style Switcher
Color scheme
Danelle
Theme pagesClosed
EPIC - Responsive Multi-Purpose Theme
Updated May 29, 2020 at 8:27pm
6
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
Jim Phillips
Font style change inside DezibelClosed
Dezibel - Music Band & Musician WordPress Theme
Updated May 29, 2020 at 8:10am
4
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
datagenius_nz
ie 11 issueClosed
Paladar - Restaurant HTML Template
Updated May 27, 2020 at 8:57am
2
Most recent comment from Jelly Theme:Hello,Could you tell us more. with screenshots if possible?
Anderson Melo
Questions about rolesClosed
Sonorama - Music Band & Musician WordPress Theme
Updated May 25, 2020 at 12:12pm
2
Most recent comment from Jelly Theme:Hello,1. Unfortunately, no.2. Our theme doesn't have such functionality, I am afraid.3. Yes.4. Sonorama supports WPBakery Page Builder. Please add a page and select Template > Home Page 1.5. The ...
Alfons
Wp bakeryClosed
Elixir - Restaurant WordPress Theme
Updated May 19, 2020 at 5:12pm
5
Most recent comment from Jelly Theme:Glad to help!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the ...
Ivica Drusany
Visual composerClosed
Elixir - Restaurant WordPress Theme
Updated May 18, 2020 at 9:06am
2
Most recent comment from Jelly Theme:Hello,Please update WPBakery plugin with the one from the attachment. Or send us wp-admin login/password and website url as a private message
Bworrx
Theme Installation does not workClosed
Muziq - Music Band & Musician WordPress Theme
Updated May 18, 2020 at 9:05am
3
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
I am going to update WPBakery and Slider Revolution on your website.
fablesofangels
Manson Demo ContentClosed
Manson - Creative Agency WordPress Theme
Updated May 15, 2020 at 9:55am
6
Most recent comment from Jelly Theme:You can also try activating WP_DEBUG_LOG to see if any fatal errors can be log in debug.log.https://codex.wordpress.org/WP_DEBUG
Paulo Amorim
video background in home pageClosed
Elixir - Restaurant WordPress Theme
Updated May 14, 2020 at 10:25am
2
Most recent comment from Jelly Theme:Hello,Browser on mobiles aren't allow background videos. Similar issue https://forums.mobirise.com/discussion/19295/video-background-doesnt-play-on-mobileI would also like to remove the identit ...
Paulo Amorim
theme translation filesClosed
Elixir - Restaurant WordPress Theme
Updated May 13, 2020 at 9:57am
2
Most recent comment from Jelly Theme:Hello,The best solution is to use LocoTranslate: https://wordpress.org/plugins/loco-translate/
inesbf
Visual Composer not workingClosed
Elixir - Restaurant WordPress Theme
Updated May 12, 2020 at 8:04am
7
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...