Public Tickets
Daria Filippova
Slider Revolution Black screen layer on Mobile while chargingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 9, 2020 at 8:06pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Larry
SSL https elixerClosed
Elixir - Restaurant HTML Responsive Template
Updated July 8, 2020 at 9:10am
5
Most recent comment from Jelly Theme:Great!I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Oliver Monlo
Unable to upload video on main full screen home pageClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated July 7, 2020 at 9:37am
2
Most recent comment from Jelly Theme:Hello,This is working from my side: https://tppr.me/kcchRCould you send us a screenshot?
HPsilva
It is not working one page modeClosed
Manson - Creative Agency HTML Template
Updated July 6, 2020 at 8:11am
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password as a private message?
Danelle
YouTube EmbedsClosed
EPIC - Responsive Multi-Purpose Theme
Updated July 3, 2020 at 8:03pm
2
Most recent comment from Jelly Theme:Hello,Please go to Edit Page > https://tppr.me/Hiqir > try 1/4 + 1/2 + 1/4.
aveslee
Demo ImportClosed
Build - Construction & Carpentry WordPress Theme
Updated July 1, 2020 at 9:12am
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Parviz Bayramguliyev
Our Featured FoodClosed
Paladar - Restaurant HTML Template
Updated June 28, 2020 at 9:28pm
18
Most recent comment from Jelly Theme:Will this work for you: https://tppr.me/rbp1V. Please check and let me know.
Danelle
Logo/contact formClosed
EPIC - Responsive Multi-Purpose Theme
Updated June 28, 2020 at 9:26pm
2
Most recent comment from Jelly Theme:Hello,Please check my answers here: https://jellythemes.ticksy.com/ticket/2453766/
Graça Bilelo
Contact formClosed
Shoot - Fullscreen Photography HTML Template
Updated June 28, 2020 at 9:15pm
8
Most recent comment from Jelly Theme:Yes, I am sorry for the delay. Could you please send us ftp login/password/url to your website as a private message so I can apply the solution?
Daria Filippova
Revolution Slider is not workingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 27, 2020 at 9:43pm
1
Most recent comment from Daria Filippova:I found the answer in opened tickets.
Tim Koldenhof
upload templateClosed
Elixir - Restaurant HTML Responsive Template
Updated June 26, 2020 at 1:31pm
2
Most recent comment from Jelly Theme:Hello,If you are trying to install this on WordPress installation then unfortunately, you unable to do this since you cannot install Templates. Please purchase https://themeforest.net/item/-elixir-re ...
ABDELLAH2009
Hamburger menuClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 26, 2020 at 1:29pm
10
Most recent comment from Jelly Theme:In order to disable theme's loader please go to scripts/main.js and comment lines 6-10. After go to header.php and comment 10-26. Clean your cache and check.Please go to theme_folder/page-templ ...
ABDELLAH2009
SITE CRASHINGClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 22, 2020 at 5:25pm
6
Most recent comment from Jelly Theme:I logged-in to wp-admin but didn't notice any PHP errors: https://tppr.me/FPjQ4Could you send us a screenshot?I checked PHP errorlog.txt however didn't find any errors related to the them ...
ABDELLAH2009
ContactformClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 22, 2020 at 7:55am
4
Most recent comment from Jelly Theme:Do you check it in the theme or Murdock Jellythemes plugin folder? Please make sure that you are checking Plugins.and when i test the contact form it does not send email to the admin.Could you please ...
Kevin van der Meer
InstallingClosed
Elixir - Restaurant WordPress Theme
Updated June 19, 2020 at 8:49am
9
Most recent comment from Jelly Theme:Hello,We are sorry for the delay.Please switch the theme to Twenty Twenty or similar, after go to Plugins and find WPBakery. Now deactivate it and delete. Install new version.