Public Tickets
HCRMarketing
Video BackgroundClosed
EPIC - Responsive Multipurpose Template
Updated July 23, 2020 at 9:25pm
4
Most recent comment from Jelly Theme:It seems that Safari doesn't allow you to load https:// content on http:// website. I applied the fix from https://stackoverflow.com/questions/36541737/youtube-iframe-api-unable-to-post-message- ...
aveslee
Page Builder Not WorkingClosed
Build - Construction & Carpentry WordPress Theme
Updated July 22, 2020 at 5:07pm
8
Most recent comment from Jelly Theme:Please contact ThemeForest about the refund.
aveslee
Icons not loadingClosed
Build - Construction & Carpentry WordPress Theme
Updated July 22, 2020 at 8:53am
4
Most recent comment from Jelly Theme:Please check https://jellythemes.ticksy.com/ticket/2476768/#comment-12912716
Asad
how to import demo shop pageClosed
Muziq - Music Band & Musician Template
Updated July 20, 2020 at 6:13pm
2
Most recent comment from Jelly Theme:Hello,Are you referring to https://jellythemes.ticksy.com/ticket/2479035/?
nakaksh009
Shop pageClosed
Muziq - Music Band & Musician WordPress Theme
Updated July 20, 2020 at 6:12pm
7
Most recent comment from Jelly Theme:Hello,Please check this answer: https://jellythemes.ticksy.com/ticket/2438746/#comment-12898486As I said Muziq Template and Muziq WordPress Theme are two different products. You keep referring to ht ...
nakaksh009
Shop pageClosed
Muziq - Music Band & Musician Template
Updated July 20, 2020 at 9:48am
2
Most recent comment from Jelly Theme:Hello,Please check my answer: https://jellythemes.ticksy.com/ticket/2478272
Ryan Lange
new license for staging websiteClosed
Manson - Creative Agency HTML Template
Updated July 17, 2020 at 8:53pm
2
Most recent comment from Jelly Theme:Hello,Please download them with these links: http://jellydemos.com/wordpress/manson/demo/fullscreen.zip and http://jellydemos.com/wordpress/manson/demo/design-slider.zip.
BackToBlank
Video Background DemoClosed
Manson - Creative Agency WordPress Theme
Updated July 16, 2020 at 8:46am
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Danelle
ResponsivenessClosed
EPIC - Responsive Multi-Purpose Theme
Updated July 15, 2020 at 4:41pm
9
Most recent comment from Jelly Theme:We are sorry for the delay. Login page after I submitted login/pass form: https://tppr.me/3WOoLI cannot give you the code since it's quite extensive customization.
William Scholder
mail not workingClosed
Elixir - Restaurant HTML Responsive Template
Updated July 14, 2020 at 6:34pm
3
Most recent comment from Jelly Theme:Please also check this guide: https://jellythemes.ticksy.com//article/8964/
Ozyhcs
Cannot Edit Pages With Visual Composer ExtensionClosed
Elixir - Restaurant WordPress Theme
Updated July 14, 2020 at 8:23am
2
Most recent comment from Jelly Theme:Hello,Could you try updating WPBakery with the one from the attachment?Please also note that if you want to edit Home page, for example, you need to edit it's child pages instead of the main page ...
Daria Filippova
Change the font style for blogClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 13, 2020 at 9:05am
2
Most recent comment from Jelly Theme:Hello,The best solution is to try using https://wordpress.org/plugins/easy-google-fonts/ or similar plugin.
Please add this code to Appearance > Customize > Additional CSS or at the end of style.c ...
Eva Jansssen
Images are not displayingClosed
Berk - Minimal & Cool Portfolio Template
Updated July 13, 2020 at 8:49am
3
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password as a private message?
Daria Filippova
Removing Spotify ITunes and BEATPORT buttonsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 9, 2020 at 8:06pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Daria Filippova
Translate View more button for discigraphyClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 9, 2020 at 8:06pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...