Public Tickets
ABDELLAH2009
Hamburger menuClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 26, 2020 at 1:29pm
10
Most recent comment from Jelly Theme:In order to disable theme's loader please go to scripts/main.js and comment lines 6-10. After go to header.php and comment 10-26. Clean your cache and check.Please go to theme_folder/page-templ ...
ABDELLAH2009
SITE CRASHINGClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 22, 2020 at 5:25pm
6
Most recent comment from Jelly Theme:I logged-in to wp-admin but didn't notice any PHP errors: https://tppr.me/FPjQ4Could you send us a screenshot?I checked PHP errorlog.txt however didn't find any errors related to the them ...
ABDELLAH2009
ContactformClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 22, 2020 at 7:55am
4
Most recent comment from Jelly Theme:Do you check it in the theme or Murdock Jellythemes plugin folder? Please make sure that you are checking Plugins.and when i test the contact form it does not send email to the admin.Could you please ...
Kevin van der Meer
InstallingClosed
Elixir - Restaurant WordPress Theme
Updated June 19, 2020 at 8:49am
9
Most recent comment from Jelly Theme:Hello,We are sorry for the delay.Please switch the theme to Twenty Twenty or similar, after go to Plugins and find WPBakery. Now deactivate it and delete. Install new version.
KIELA WILSON
Navigation MenuClosed
Elixir - Restaurant HTML Responsive Template
Updated June 17, 2020 at 10:59am
12
Most recent comment from Jelly Theme:Ok, now could you replace #about with
http://rib1.com/#abouthttps://tppr.me/su0uw
ABDELLAH2009
Sample dataClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 15, 2020 at 8:23am
2
Most recent comment from Jelly Theme:Hello,Sorry about that. Please download the archive, extract it, delete imported data and then import the .xml file and then Slider Revolution archive.
fatou jacquinot
installationClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated June 12, 2020 at 11:19am
2
Most recent comment from Jelly Theme:Hello,Please check this guide: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Sven Temmerman
Contactform problemClosed
Elixir - Restaurant WordPress Theme
Updated June 11, 2020 at 10:10am
2
Most recent comment from Jelly Theme:Hello,The best solution is to use Contact Form 7 plugin and similar and replace theme's contact form. Or you can go to /elixir/inc/mail.php and edit $body:
$body = "New message from web
...
Adrian
instalation problemClosed
Soundlab - Music Band & Musician Template
Updated June 11, 2020 at 10:06am
2
Most recent comment from Jelly Theme:Hello,Please check this guide: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
IamDjExpression
The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.Closed
Sonorama - Onepage Music Template
Updated June 11, 2020 at 10:06am
10
Most recent comment from Jelly Theme:Could you please send us wp-admin login/password and website url as a private message? I am going to install Sonorama - Music Band & Musician WordPress Theme on your WordPress intallation.
Parviz Bayramguliyev
Header responsiveness problemClosed
Paladar - Restaurant HTML Template
Updated June 10, 2020 at 10:13pm
8
Most recent comment from Jelly Theme:Please go to /css/main.css and find .onlydesktop on line 701. Now change it to
.onlydesktop{ display: flex !important; }
Clean your cache and check.
Abatovo25
Header MenuClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 9, 2020 at 4:11pm
5
Most recent comment from Jelly Theme:Hello,
Please add this code to Appearance > Customize > Additional CSS or at the end of style.css:
header .navbar-brand { height: 75px !important; }
header .navbar-default .navbar-nav { margin: 25px ...
Anderson Melo
Questions and settingsClosed
Sonorama - Music Band & Musician WordPress Theme
Updated June 8, 2020 at 11:13am
4
Most recent comment from Jelly Theme:Hello,1. Unfortunately, we unable to help with customizations. Please try to find developer who can help with this on https://studio.envato.com/2. You can open theme_folder/footer.php and then add th ...
Augie Velazquez
Shopping PageClosed
Manson - Creative Agency HTML Template
Updated June 8, 2020 at 11:05am
2
Most recent comment from Jelly Theme:Hello,Please install WooCommerce. Unfortunately, Manson doesn't provide a custom styling for the shop and items however it should work without any issues.
Joey
Visual composer updateClosed
Elixir - Restaurant WordPress Theme
Updated June 8, 2020 at 11:03am
2
Most recent comment from Jelly Theme:Hello,Please update WPBakery with the archive from the attachment.