Public Tickets
ABDELLAH2009
Sample dataClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 15, 2020 at 8:23am
2
Most recent comment from Jelly Theme:Hello,Sorry about that. Please download the archive, extract it, delete imported data and then import the .xml file and then Slider Revolution archive.
fatou jacquinot
installationClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated June 12, 2020 at 11:19am
2
Most recent comment from Jelly Theme:Hello,Please check this guide: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Sven Temmerman
Contactform problemClosed
Elixir - Restaurant WordPress Theme
Updated June 11, 2020 at 10:10am
2
Most recent comment from Jelly Theme:Hello,The best solution is to use Contact Form 7 plugin and similar and replace theme's contact form. Or you can go to /elixir/inc/mail.php and edit $body:
$body = "New message from web
...
Adrian
instalation problemClosed
Soundlab - Music Band & Musician Template
Updated June 11, 2020 at 10:06am
2
Most recent comment from Jelly Theme:Hello,Please check this guide: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
IamDjExpression
The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.Closed
Sonorama - Onepage Music Template
Updated June 11, 2020 at 10:06am
10
Most recent comment from Jelly Theme:Could you please send us wp-admin login/password and website url as a private message? I am going to install Sonorama - Music Band & Musician WordPress Theme on your WordPress intallation.
Parviz Bayramguliyev
Header responsiveness problemClosed
Paladar - Restaurant HTML Template
Updated June 10, 2020 at 10:13pm
8
Most recent comment from Jelly Theme:Please go to /css/main.css and find .onlydesktop on line 701. Now change it to
.onlydesktop{ display: flex !important; }
Clean your cache and check.
Abatovo25
Header MenuClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 9, 2020 at 4:11pm
5
Most recent comment from Jelly Theme:Hello,
Please add this code to Appearance > Customize > Additional CSS or at the end of style.css:
header .navbar-brand { height: 75px !important; }
header .navbar-default .navbar-nav { margin: 25px ...
Anderson Melo
Questions and settingsClosed
Sonorama - Music Band & Musician WordPress Theme
Updated June 8, 2020 at 11:13am
4
Most recent comment from Jelly Theme:Hello,1. Unfortunately, we unable to help with customizations. Please try to find developer who can help with this on https://studio.envato.com/2. You can open theme_folder/footer.php and then add th ...
Augie Velazquez
Shopping PageClosed
Manson - Creative Agency HTML Template
Updated June 8, 2020 at 11:05am
2
Most recent comment from Jelly Theme:Hello,Please install WooCommerce. Unfortunately, Manson doesn't provide a custom styling for the shop and items however it should work without any issues.
Joey
Visual composer updateClosed
Elixir - Restaurant WordPress Theme
Updated June 8, 2020 at 11:03am
2
Most recent comment from Jelly Theme:Hello,Please update WPBakery with the archive from the attachment.
Neil Haynes
Slow loadingClosed
Soundlab - Music Band & Musician Template
Updated June 5, 2020 at 10:35am
3
Most recent comment from Jelly Theme:Hello,It takes less than 2 seconds to load the template on our test server: Could you open Developer Console and then go to Network, sort by Time https://tppr.me/JMz9l and check what can cause this ...
Parviz Bayramguliyev
Header problemClosed
Paladar - Restaurant HTML Template
Updated June 3, 2020 at 8:44am
2
Most recent comment from Jelly Theme:Hello,Please open index.html, find line 114 and then add Reservation and Social Media links:
Reservation
Katelun Brewster
mobile responsivenessClosed
EPIC - Responsive Multi-Purpose Theme
Updated June 1, 2020 at 10:14am
3
Most recent comment from Jelly Theme:Hello,Please note our staff do not work during weekend and any questions asked right before weekend or during weekend will not be answered until our staff returns. We appreciate your understanding!
Th ...
zimondkid samwong
STYLE SWITCHERClosed
Muziq - Music Band & Musician Template
Updated June 1, 2020 at 10:12am
4
Most recent comment from Jelly Theme:This is only available in the demo, I am afraid. However, please try adding this after to index.html https://tppr.me/m1TAg:
Style Switcher
Color scheme
Danelle
Theme pagesClosed
EPIC - Responsive Multi-Purpose Theme
Updated May 29, 2020 at 8:27pm
6
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...