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Public Tickets

bdavisdesigns Theme options are not showing in adminClosed   EPIC - Responsive Multipurpose Template   Updated April 24, 2020 at 9:11am   6 Most recent comment from Jelly Theme:Great! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme a ... Alex Layout Problem with SSLClosed    Elixir - Restaurant WordPress Theme   Updated April 20, 2020 at 9:09am   3 Most recent comment from Jelly Theme:Hello,We are very sorry for the inconvenience and glad that you've managed to fix this yourself. Please create a new ticket if you need our help in anything else. Neyret Demo import problemClosed   Dezibel - Music Band & Musician WordPress Theme   Updated April 20, 2020 at 9:02am   7 Most recent comment from Jelly Theme:Pleas add this code to Appearance > Customize > Additional CSS or at the end of style.css: .info-album .buyalbum { display: none !important; } .info-album .links { margin-top: 27px; } Create a new ... guihermes menu barClosed    Elixir - Restaurant WordPress Theme   Updated April 16, 2020 at 4:59pm   6 Most recent comment from Jelly Theme:Please add this code to Appearance > Customize > Additional CSS: #header { height: 183px; } @media only screen and (max-width: 1024px){ #header { height: 106px !important; } } .navbar-nav { top: 37%; ... Roy Mandersloot No slider optionsClosed   Murdock - Barbershop & Hair Salon WordPress Theme   Updated April 16, 2020 at 9:01am   4 Most recent comment from Jelly Theme:1. Please go to Child Page > select Parent: Home https://tppr.me/VfybN2. Go to Child Page > click on Screen Options > Enable Slug https://tppr.me/poRrM. Now you can use it in Menu: https://tppr.me ... David Cooper Getting StartedClosed   Sonorama - Music Band & Musician WordPress Theme   Updated April 15, 2020 at 7:52am   16 Most recent comment from Jelly Theme:Perfect! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme ... Jeffrey Schofield installationClosed   Shoot - Fullscreen Photography HTML Template   Updated April 10, 2020 at 8:50am   9 Most recent comment from Jelly Theme:that link to the demo images doesn't workIf you are referring to /images/demo, please go to template_folder_intallation/images/demo. All images are there. If you are referring to something else ... Daniel antivilo Visual Editor not workingClosed    Elixir - Restaurant WordPress Theme   Updated April 8, 2020 at 9:15am   4 Most recent comment from Jelly Theme:Great! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme a ... Sean William Lowrie Theme BuilderClosed   Sonorama - Onepage Music Template   Updated April 7, 2020 at 6:01pm   2 Most recent comment from Jelly Theme:Hello,Please download the latest version from the attachment. Fran Import demo and pluginsClosed   Dezibel - Music Band & Musician WordPress Theme   Updated April 7, 2020 at 8:37am   5 Most recent comment from Jelly Theme:1. I think this is because of Lazy Loading functionality. Dezibel doesn't know that you are using one so it uses the page height without image heights included.2. Please use this or similar plugi ... Livefromthe201 wp Bakery not up to dateClosed   Dezibel - Music Band & Musician WordPress Theme   Updated April 2, 2020 at 8:21am   2 Most recent comment from Jelly Theme:Hello,Please download the latest version of WPBakery Page Builder from the attachment.Before updating it please go to wp-admin > Plugins > WPBakery > Deactivate > Delete. Now you can install new versi ... Răzvan muziq sliderClosed   Muziq - Music Band & Musician Template   Updated March 30, 2020 at 9:01am   4 Most recent comment from Jelly Theme:Could you check now: https://tppr.me/Sw8CT and let me know? Tolga Uluçay owl-carousel textClosed   EPIC - Responsive Multi-Purpose Theme   Updated March 27, 2020 at 7:02pm   5 Most recent comment from Jelly Theme:Yes. If you purchase Slider Revolution or install any other slider that allows you to output it's contents as shortcode, I will customize the theme.For example, Slider Revolution shortcode: htt ... Papeladas InformationClosed   Manson - Creative Agency HTML Template   Updated March 27, 2020 at 8:18am   17 Most recent comment from Jelly Theme:1. Please go to Edit Blog page > Page options > enable Transparent menu.2. Please go to Edit Post > Post Attributes > Template: Default > Page Options > Newsletter: Show. It seems that Sharedaddy plu ... Daniel Elementor Pro = Hidden CostClosed Manson - Creative Agency WordPress Theme   Updated March 25, 2020 at 9:39am   6 Most recent comment from Jelly Theme:MRTTOPCAT,Could you create a separate ticket and tell us more about what kind of issues do you have with the theme itself? Have managed to import the demo data?